I cant get the program to start. whenever it tries to launch I get this error
"LoadLibrary failed with error 998: Invalid access to memory location"
on a windows 7 64bit OS
ATI mobility radion 5870 HD
Intel Core i7 CPU
If I left anything out let me know what other info you need.
Dxdiag says my version is 10.1 but I just installed the one that says its 11.6, its not wanting to update. Either dxdiag inst refreshing properly or its rolling itself back to a slightly older one. Tho the version I am running should be new enough to work with this.
If you hit the save all information button, it'll drop a txt file on your desktop with the whole print out. If you can grab the snippet on display devices, or just upload the whole thing to pastebin, that'll be helpful as well.
And is it one of those laptops with the switchable graphics chips? Seems like those things are a pain to get working right.
And are you getting your drivers directly from the AMD site?
here is my dxdiag display section, also no its not a switchable chip set.
Card name: ATI Mobility Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 3790 MB
Dedicated Memory: 1012 MB
Shared Memory: 2778 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO139E
Native Mode: 1600 x 900(p) (60.307Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1083 (English)
Driver Version: 8.861.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/24/2011 20:06:38, 811008 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BE0-11CF-C877-083CBEC2C535}
Vendor ID: 0x1002
Device ID: 0x68A0
SubSys ID: 0x1C021043
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8.861.0.0:pci\ven_1002&dev_68a0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
I stumbled on an article stating that this kind of error could occur if your Windows DEP settings are too strict. You can check it by going into Windows system properties in the control panel, advanced system settings, and click the Data Execution Prevention tab.
Default is turn on DEP for essential Windows Programs and services only. If you have it turned on for all programs, you'll need to white list any programs that run into issues, or change it back to Windows programs only.
My DEP is set only for essential windows programs and I think has always been, so I dont think its the issue.
What antivirus/antimalware software installed? Wonder if theres a bug.
I just tried it with my antivirus disabled, didn't appear to change anything. I have Kaspersky antivirus.
I don't think we're going to get any where until we figure out which module is causing the error. Make a note of the time of the system clock, then try launching the game. After it pops the error, go to Start and right click the "Computer" link and click "Manage".
On the left pane, expand System Tools, Event Viewer, Windows Logs, Then click on Applicaion. If you work down the list you should find one indicating the error, likely as a Critical.
I searched the whole application log file right after causing the error but there was no error listed. I even kept refreshing it but no log with the time in which I caused the error again appeared. So either its not detected or its in another log somewhere.
Heres another thought I had. Are you launching the game from an admin account? And what version of java are you running?
Dead thread but not a dead problem.
Uninstalled the ATI Catalyst Manager from Control Panel -> Uninstall Programs, did the All AMD components selection
Then I went into device manager and uninstalled the AMD Radeon HD display adapter. Had to move the cable from the card to the onboard graphics connector. Then reinstalled the Radeon drivers.
Just doing the uninstall and reinstall did not work until I did the device manager thing. In fact, the uninstall gave me a blue screen the first time.
Windows 7 64 SP1
ATI HD6600
Intel i7
Z68 motherboard
What version of ATI Catalyst drivers are you using? The peanut gallery that is Google suggests that downloading a fresh driver package from ATI/AMD and reinstalling can solve this issue.