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We were unable to initialize the game's graphical display

3 replies [Last post]
Fri, 07/15/2011 - 04:06
timon_araras
Legacy Username

The game dont open and show:

We were unable to initialize the game's graphical display. Please take the following steps to ensure compatibility:
Visit the technical support forum for up-to-date information and suggestions.
Make sure your system satisfies the game's minimum requirements.
Update your video drivers.
Ensure that hardware video acceleration is fully enabled.

My video card: GeForce GTS 250

2799mb
124x768 (32bit) (60hz)

Driver ok

i make all the steps in "Technical problems? Read this first!"

in item 5. Are you getting a black screen/a malfunctioning full-screen/bad resolution?
in only have 2 registry keys (about lenguages).

What i do now?

Fri, 07/15/2011 - 05:20
#1
Starlinvf's picture
Starlinvf
If the game never fully

If the game never fully launched, it won't have a chance to create the registry keys, so you can ignore that for now.

In the Spiral Knights folder theres a projectx.log file, post the contents of it in this thread. Also, run dxdiag, hit the save all information, and upload the file to pastebin or the like, and post the link.

Also, are you downloading your drivers directly from nvidia's website or through windows update?

Fri, 07/15/2011 - 07:53
#2
timon_araras
Legacy Username
aha!!!

tks man!!! i used the windowns update and doesnt work

now im use the nvidea website and update the video card and works!!!!!!!!

tks a lot for the light! ^^

close the topic plz ^^

Fri, 07/15/2011 - 19:50
#3
Starlinvf's picture
Starlinvf
Key note: Drivers obtained

Key note: Drivers obtained through Windows update will have its OpenGL libraries stripped out of them.... I'm looking at you microsoft.

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