I recently downloaded this game from Steam. It installed fine and patched up perfectly.
However, when I go to log in (tried with both my steam account AND an account I made on the website) it doesn't work. It just says "A server error caused authentication to fail." when I try with both accounts.
Help?
Where would I find the launcher.log in?
It should be in your Spiral Knights installation folder. In the case of Steam it's in \Steam\steamapps\common\spiral kights.
Trying not to reveal any personal data, here it is:
2011/07/28 11:56:56:461 INFO e.a: ---------------------------------------------
2011/07/28 11:56:56:482 INFO e.a: Failed to find proxy settings in Windows registry [error=java.lang.NoSuchFieldError: m_key]
2011/07/28 11:56:56:484 INFO e.a: ---------------- Proxy Info -----------------
2011/07/28 11:56:56:484 INFO e.a: -- Proxy Host: null
2011/07/28 11:56:56:484 INFO e.a: -- Proxy Port: null
2011/07/28 11:56:56:484 INFO e.a: ---------------------------------------------
2011/07/28 11:56:56:502 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/liblwjgl64.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/liblwjgl.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libjinput-linux.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libjinput-linux64.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libopenal64.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libopenal.so]
2011/07/28 11:56:56:503 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libkeybd.so]
2011/07/28 11:56:56:504 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libfroth.so]
2011/07/28 11:56:56:504 INFO e.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/liblwjgl.jnilib]
2011/07/28 11:56:56:504 INFO e.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/libjinput-osx.jnilib]
2011/07/28 11:56:56:504 INFO e.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/openal.dylib]
2011/07/28 11:56:56:504 INFO e.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/libfroth.jnilib]
2011/07/28 11:56:56:505 INFO e.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=java_location, value=[linux] /spiral/client/java_linux.jar]
2011/07/28 11:56:56:506 INFO e.a: Skipping [quals=mac os x-x86_64, osname=windows vista, osarch=x86, key=jvmarg, value=[mac os x-x86_64] -d32]
2011/07/28 11:56:56:522 INFO e.a: Able to lock for updates: true
2011/07/28 11:56:56:556 INFO e.a: Verifying application: http://download.threerings.net/spiral/20110721120606/
2011/07/28 11:56:56:556 INFO e.a: Version: 20110721120606
2011/07/28 11:56:56:556 INFO e.a: Class: com.threerings.projectx.client.ProjectXApp
2011/07/28 11:56:56:558 INFO e.a: Dropping status 'm.validating'.
2011/07/28 11:56:56:567 INFO e.a: Unable to read version file: .\version.txt (The system cannot find the file specified)
2011/07/28 11:56:57:016 INFO e.a: Dropping status 'm.validating'.
2011/07/28 11:56:57:024 INFO e.a: Resources verified.
2011/07/28 11:56:57:024 INFO e.a: Dropping status 'm.launching'.
2011/07/28 11:56:57:026 INFO e.a: Didn't find any custom environment variables, not setting any.
2011/07/28 11:56:57:026 INFO e.a: Running .\java_vm\bin\javaw.exe
-classpath
c:\program files\steam\steamapps\common\spiral knights\.\code\config.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\projectx-config.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\projectx-pcode.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\lwjgl.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\lwjgl_util.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\jinput.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\jshortcut.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\commons-beanutils.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\commons-digester.jar;c:\program files\steam\steamapps\common\spiral knights\.\code\commons-logging.jar
-Dcom.threerings.getdown=true
-Xmx256M
-XX:+AggressiveOpts
-XX:SoftRefLRUPolicyMSPerMB=10
-Djava.library.path=c:\program files\steam\steamapps\common\spiral knights\./native
-Dorg.lwjgl.util.NoChecks=true
-Dsun.java2d.d3d=false
-Dappdir=c:\program files\steam\steamapps\common\spiral knights\.
-Dresource_dir=c:\program files\steam\steamapps\common\spiral knights\./rsrc
com.threerings.projectx.client.ProjectXApp
That should be the projectx.log
Also what firewall or AV software you have installed?
Hiya, could you please paste your launcher.log in? Examining that will be the first step towards determining where your problem is occurring.