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Driver issues?

20 replies [Last post]
Mon, 08/01/2011 - 12:36
Moogy
Legacy Username

Not sure what it is, but randomly it happens that the game starts to lag extremely, and i start to hear sounds like a "electrocuting in and out" kind of sound. And while i hear that the movement is hic-uping and the game is hic-uping all the while and it forces me to quit, sometimes it disconnects my automatically.
This happens only when im playing this game, and it hasn't happen before a week ago.
Has this happened to anyone else or how do i fix this?

Mon, 08/01/2011 - 13:00
#1
Dogrock's picture
Dogrock
That could be a driver issue

That could be a driver issue or it could be a hardware fault (like overheating).

Let's start with the driver/graphics side first. What is the graphics card in your computer and what drivers are you using? If the drivers are old then it's worth trying an update.

Mon, 08/01/2011 - 16:53
#2
Moogy
Legacy Username
Not sure where i can see

Not sure where i can see that, but i already updated the driver and its the same problem.
So i need to get a cooler huh ?

Mon, 08/01/2011 - 19:54
#3
Starlinvf's picture
Starlinvf
Is the sound your hearing

Is the sound your hearing coming from the computer or through the speakers? And is it more of a buzzing or popping sound?

Tue, 08/02/2011 - 12:44
#4
Moogy
Legacy Username
think its more of a buzzing

think its more of a buzzing and yes out of speakers, but only when it starts hic-uping (which is a powerful lag)

Wed, 08/03/2011 - 03:28
#5
Starlinvf's picture
Starlinvf
If you have a Intel

If you have a Intel processors, you'll want to check the heatsink to see if its still secured and the fan is working. Without being able to observe it first hand, this is only a guess, but kind of sounds like the game suddenly lost a lot of CPU cycles, or something got stuck in a loop. Nearly every Intel tries to avoid damage from overheating by slowing itself down... so it can seem like its running fine one minute and go completely nuts the next. Hopefully this isn't the case, but it'll be a good idea to check it anyway.

I've had a situation in the past where a fan fell off an i5 processor. As the system warmed up, programs would suddenly start acting weird and eventually the system crashed and reboot. From a cold boot it would be up for 11min before crashing, then every 8 minutes after that. Opened it up and found 2 of the bracket pins on the heatsink came loose, letting the contact plate separate from the CPU.

If the hardware is ok, I'd say reinstall video and audio drivers, and reinstall java for good measure. Also a good opportunity to try JRE7 that came out early this week.

Wed, 08/03/2011 - 12:17
#6
Moogy
Legacy Username
oh ok nice could you give me

oh ok nice could you give me a link ?
Kinda scared re-installing drivers, is that no problem even if nothings wrong ?

Wed, 08/03/2011 - 22:10
#7
Starlinvf's picture
Starlinvf
Kind of need to know what

Kind of need to know what your video card is first.........

Fri, 08/05/2011 - 08:45
#8
Moogy
Legacy Username
I think its GeForce GTS 250

I think its GeForce GTS 250 (saw that in NVIDIA Control panel - system information)

Fri, 08/05/2011 - 09:09
#9
Starlinvf's picture
Starlinvf
http://www.nvidia.com/object/

http://www.nvidia.com/object/win7-winvista-64bit-275.33-whql-driver.html

Fri, 08/05/2011 - 10:16
#10
Moogy
Legacy Username
do i throw the other one out

do i throw the other one out first or does this one overwrite it ?

Fri, 08/05/2011 - 11:26
#11
Starlinvf's picture
Starlinvf
Usually you don't have to do

Usually you don't have to do a full driver cleaning unless you suspect profile corruption. The driver installer gives you an option to do a clean install where it throws out your configurations and uses factory defaults, that should be good enough for now.

Thinking about it more.... when was the last time you updated the motherboard drivers, sound and network in particular?

Fri, 08/05/2011 - 12:42
#12
Moogy
Legacy Username
I dont think i usually do

I dont think i usually do that, maybe never done that..
..But i updated the driver through control panel, right clicked on it, but the update didnt do anything.
How do i update all that? I understand well explanations but i've never done that before so i dont know where it is.

Fri, 08/05/2011 - 12:57
#13
Starlinvf's picture
Starlinvf
Just run that exe you

Just run that exe you downloaded off the nvidia link I gave you. It'll start an installation program that will do pretty much everything for you.

Don't bother using update button in the device properties. At best it checks the Windows update site, and those drivers are crippled versions compared to the official drivers you get from the nvidia site.

Fri, 08/05/2011 - 13:35
#14
Moogy
Legacy Username
Ok will this clean that out

Ok will this clean that out too?
And works for Windows 7, ok thx alot :)

Fri, 08/05/2011 - 13:47
#15
Moogy
Legacy Username
It says Vista when im about

Ok i installed it, but it didn't ask me to throw out anything.
And i dont see anything changed (although it finished 1min ago).
Should i see any change right away?

Sat, 08/06/2011 - 04:45
#16
Starlinvf's picture
Starlinvf
As long as it says its

As long as it says its completed, the install was successful. So hop back in the game and lets see what it does now.

Sat, 08/06/2011 - 22:43
#17
Moogy
Legacy Username
Seems to be working so far

Seems to be working so far :)
Thx for the useful help kind sir

Sun, 08/07/2011 - 17:00
#18
Moogy
Legacy Username
Crap it started it again, but

Crap it started it again, but not as long though.
Any idea what it could be?

Mon, 08/08/2011 - 01:45
#19
Starlinvf's picture
Starlinvf
As bad as this sounds, this

As bad as this sounds, this would had been easier to troubleshoot if it just flat out crashed. When the game disconnects you, do its crash the whole game or just kicks you back to the login? If the latter, is the performance still crappy, forcing you to close the program?

If the program is surviving, then goes back to normal when kicked to the login, the problem looks like some kind of loop occurring that slows the game down enough for the server to lose track of you.... but that opens a lot of other questions about how it managed to exit that loop in the first place.

I would say reinstalling the game and possibly java would be the best route. Also get a temp monitoring program to watch the CPU (RealTemp 3.60 will work for most processors up to 6-core i7s). Evga precision can do the same for your video card (with the added bonus of tweking).

Mon, 08/08/2011 - 18:04
#20
Moogy
Legacy Username
Ok thx i will try this.

Ok thx i will try this.

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