how to write a support ticket, with a steam account?
Tue, 08/02/2011 - 16:46
because there is no log in on the spiral page for steam accounts ?_?
Tue, 08/02/2011 - 18:36
#2
"I'm wondering how many steam
"I'm wondering how many steam players were lost when we had the glitch of negative crowns."
wut? °_° details please.
Tue, 08/02/2011 - 19:39
#3
Aidser, you can also email
Aidser, you can also email support@spiralknights.com.
Tue, 08/02/2011 - 19:49
#4
Yea, it was weird. i've used
Yea, it was weird. i've used my forum account to send in tickets. Just include ur in game name in the description they will get to you.
Tue, 08/02/2011 - 20:43
#5
"I'm wondering how many steam
"I'm wondering how many steam players were lost when we had the glitch of negative crowns."
wut? °_° details please.
It happened a few days after SK was released on steam, if you search you could probably find a few threads about people complaining about lost crowns and in some cases getting -crowns. Worst part of it was, that with no crowns you couldn't do anything to earn crowns unless you traded mats with another player or sold CE. I was lucky, I only went down to -2k crowns and had 100 CE that I could sell. AFIK the glitch got fixed within a week, but I'm guessing that some people weren't able to work around it and finding the game unplayable with no easy way to contact support they may well have quit.
Tue, 08/02/2011 - 23:00
#6
is it because..
are you having problems too ever since the new update?
Steam disconnects me randomly (never before) and then ... tells me "this game in unavailable" for 5 mins before getting in again.
Also experiencing MUCH more lag than usual... could be my end, but really it only happened after the update, and not doing anything different from usual on my comp.
Wed, 08/03/2011 - 07:28
#7
@ Aidser
the proper response would be directing you to https://support.steampowered.com/
but i think this is more for the SK devs than anything
edit: steam account here too
Wed, 08/03/2011 - 08:01
#8
Valve won't do anything about
Valve won't do anything about it. The SK team would need to add steam authentication support into the forum software. But having never seen a site use it before, I'm not sure how it would work.
I heard they have something in the works though.
As for lag, always ALWAYS expect a flood of players to check out a new update when it goes live.
I've no idea how to... in fact I had to setup a non steam account to be able to post in the forums. I'm wondering how many steam players were lost when we had the glitch of negative crowns.