I purchased, in game, on sunday 28-Aug, a Master Blaster Bomb recipe. I learn it but it does not show in my learned recipe inventory.
Please help.
I have a .jpg with the system text saying that I have learned it, but I do not know how to attach it.
Master blaster bomb recipe
Mon, 08/29/2011 - 12:21
Tue, 08/30/2011 - 07:21
#2
b
Yes I know that it is not a technical issue but, as the ingame support also this link does not work...:(
I get a blank page.
So I did not know what to do.
Please help.
Tue, 08/30/2011 - 07:52
#3
You need to enable java
You need to enable java script for that page to work
Tue, 08/30/2011 - 12:14
#4
java
Java script is enabled.
I tried with IE9 and Chrome. I get the same blank page.
Tue, 08/30/2011 - 20:04
#5
no script blocker?
no script blocker?
Tue, 08/30/2011 - 22:28
#6
java
I have the latest Java update (6.27) and on their site it is detected...so, I presume it works and I have no script blocker.
Wed, 08/31/2011 - 01:20
#7
Java Runtime and Java script
Java Runtime and Java script are 2 completely different things. Something running has got to blocking it though.
You could try adding it to the trusted sites in IE since it defaults to a more secure mode, but I don't use chrome, and can't give advise on it.
Wed, 08/31/2011 - 04:09
#8
:(
I added to the trusted sites the Java and Spiral Knights sites. Does not work.
I checked the antivirus, it does not have script blocker (or I could not find it).
I only use Chrome to double check if it works. (On IE8 on XP also does not work)
Is there any other way to send a support ticket ? A direct email or something ?
Wed, 08/31/2011 - 07:35
#9
:)
Finally I found what is blocking the support site. In IE9 under Internet Options/Security there is an option : "Enable Protected Mode" which was enabled. I disable it, and surprise, I was able to send a support ticket.
Anyway thanks for the patience and support.
Wed, 08/31/2011 - 08:56
#10
I'm gonna kick myself later
I'm gonna kick myself later on for not being able to remember that setting when someone else runs into this.
https://www.spiralknights.com/support/#mail
This will probably be best handled as a support ticket. Be sure to include your knight's name (hand type if its not in the dropdown).