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Downloading control files... stuck?

4 replies [Last post]
Tue, 09/06/2011 - 16:30
Jeryx
Legacy Username

ran afoul of a virus and had to reinstall my OS, now getting everything else back up and running... all the important system stuff is reinstalled and up to date, graphics, browser, java, etc... now getting to the real reason to own a PC: the gaming!

The spiral knights installer appears to be frozen, it says "downloading control files..." and there is no progress bar. I am guessing this isnt normal but not sure what I can do about getting it fixed. Can someone point me in the right direction?

Tue, 09/06/2011 - 16:37
#1
Providence
Legacy Username
Have you read the stickied

Have you read the stickied thread in the Technical Support section? It helps with this type of troubleshooting----I'm assuming that you have some new antivirus software ;)
That software might be what's preventing you from downloading SK. The Tech Support sticky has some basic instructions for putting exceptions in your antivirus software to let SK through.

Tue, 09/06/2011 - 18:40
#2
counterstrik
Legacy Username
Antivirus is not the problem

the game is

Tue, 09/06/2011 - 19:00
#3
Providence
Legacy Username
Counterstrik, if you are

Counterstrik, if you are having problems with the game, you need to start your own thread.
From what I can gather, your problem is different from Jeryx's so tagging onto his thread will not be helpful to you.

Wed, 09/07/2011 - 02:49
#4
Starlinvf's picture
Starlinvf
What version of Java and OS

What version of Java and OS are you running?

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