Hi I clicked the buy CE tab and I forgot to scroll it to the 3500CE $9.95 package deal and instead I typed in my info without looking and clicked purchase on the default 7500CE $19.95 package! I immidietly saw this and exited the window while still in the 'purchase processing' stage. Will I get charged? and please add some kind of confirmation screen before purchase as I doubt anyone would mind the extra 2secs to confirm they want to buy.
Accidental Purchase
Sun, 09/11/2011 - 22:50
synergycrown
Legacy Username
Sun, 09/11/2011 - 23:01
#2
synergycrown
Legacy Username
I didn't get CE so I guess I
I didn't get CE so I guess I didn't get charged. And I've emailed them as well. I'll check my credit card account tomorrow as only my wife knows our account info, lol. And thanks
Oh and have this ever happened to you?
Sun, 09/11/2011 - 23:07
#3
Providence
Legacy Username
Nope, this has never happened
Nope, this has never happened to me.
Usually when I pay through Steam wallet there are a couple of confirmation prompts but I don't remember how it works when you're just using a credit card.
Check your credit card or Steam wallet balance (or whatever you were trying to pay with). If you do not see a deduction there, then you were not charged. If you did not receive any CE, the odds are you weren't charged.
Please email support@spiralknights.com if you still aren't sure.