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You cannot create any more free accounts from this computer....

6 replies [Last post]
Tue, 09/20/2011 - 03:10
guammy
Legacy Username

I've never played this game before.. I just installed it for the first time, and could not log in with steam...so tried making a new account here and logging in with that instead. Each time i get the message "You cannot create any more free accounts from this computer." although no free account was ever created prior to these events

And just so everyone knows...
I DO have the newest version of Java
and have the newest video card drivers
and have windows firewall disabled...
and have the necessary ports forwarded..

and even though i doubt it is related, here are my comps specs:
AMD Athlon 64 FX-57 2.8 ghz
2.00 GB of Ram
NVIDIA GeForce 7800 GTX w/256mb of mem
Windows XP sp3

edit: Same problem occurs whether I use the downloaded steam copy, or launch from the web browser.

Tue, 09/20/2011 - 03:42
#1
Starlinvf's picture
Starlinvf
Somehow the system got ID'd

Somehow the system got ID'd as having existing accounts (might had happened when the Steam login had issues). The only way to clear that is to contact support at https://www.spiralknights.com/support/#mail or email support@spiralknights.com and let explain whats happening. They should be able to see the account associations and clear them out if needed.

As for the issues with Steam, if you have a WRT54 series Linksys router, theres a known issue that prevents people from logging in. You can check the link for instructions on how to remedy that. http://wiki.spiralknights.com/Performance_issues_FAQ#WRT54G_Series_Route...

The game doesn't require ports to be forwarded, just that the firewall allow outbound traffic for either the javaw.exe process, or the ports be allowed on an external firewall (very rare unless your hanging off a large network like a dorm or apartment provided internet connection).

If you still have problems with Steam after that, describe the error in detail (or get a screen shot), and locate the launcher.log and projectx.log in C:\Program Files (x86)\Steam\steamapps\common\spiral knights\

From there we can try to figure out whats wrong.

Tue, 09/20/2011 - 03:53
#2
guammy
Legacy Username
logs

I will send an email to support explaining the problem.
http://i.imgur.com/jX3pR.jpg cant get any further then that lol.
Here's the log files..

launcher:
2011/09/20 04:27:57:296 INFO e.a: ------------------ VM Info ------------------
2011/09/20 04:27:57:296 INFO e.a: -- OS Name: Windows XP
2011/09/20 04:27:57:296 INFO e.a: -- OS Arch: x86
2011/09/20 04:27:57:296 INFO e.a: -- OS Vers: 5.1
2011/09/20 04:27:57:296 INFO e.a: -- Java Vers: 1.6.0_25
2011/09/20 04:27:57:296 INFO e.a: -- Java Home: d:\steam\steamapps\common\spiral knights\java_vm
2011/09/20 04:27:57:296 INFO e.a: -- User Name: Guammy
2011/09/20 04:27:57:296 INFO e.a: -- User Home: C:\Documents and Settings\Guammy
2011/09/20 04:27:57:296 INFO e.a: -- Cur dir: d:\steam\steamapps\common\spiral knights
2011/09/20 04:27:57:296 INFO e.a: ---------------------------------------------
2011/09/20 04:27:57:343 INFO e.a: Failed to find proxy settings in Windows registry [error=java.lang.NoSuchFieldError: m_key]
2011/09/20 04:27:57:359 INFO e.a: ---------------- Proxy Info -----------------
2011/09/20 04:27:57:359 INFO e.a: -- Proxy Host: null
2011/09/20 04:27:57:359 INFO e.a: -- Proxy Port: null
2011/09/20 04:27:57:359 INFO e.a: ---------------------------------------------
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/liblwjgl64.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/liblwjgl.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libjinput-linux.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libjinput-linux64.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libopenal64.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libopenal.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libkeybd.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=resource, value=[linux] native/libfroth.so]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=mac os x, osname=windows xp, osarch=x86, key=resource, value=[mac os x] native/liblwjgl.jnilib]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=mac os x, osname=windows xp, osarch=x86, key=resource, value=[mac os x] native/libjinput-osx.jnilib]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=mac os x, osname=windows xp, osarch=x86, key=resource, value=[mac os x] native/openal.dylib]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=mac os x, osname=windows xp, osarch=x86, key=resource, value=[mac os x] native/libfroth.jnilib]
2011/09/20 04:27:57:374 INFO e.a: Skipping [quals=linux, osname=windows xp, osarch=x86, key=java_location, value=[linux] /spiral/client/java_linux.jar]
2011/09/20 04:27:57:499 INFO e.a: Skipping [quals=mac os x-x86_64, osname=windows xp, osarch=x86, key=jvmarg, value=[mac os x-x86_64] -d32]
2011/09/20 04:27:57:499 INFO e.a: Able to lock for updates: true
2011/09/20 04:27:57:546 INFO e.a: Verifying application: http://download.threerings.net/spiral/20110915120232/
2011/09/20 04:27:57:546 INFO e.a: Version: 20110915120232
2011/09/20 04:27:57:546 INFO e.a: Class: com.threerings.projectx.client.ProjectXApp
2011/09/20 04:27:57:562 INFO e.a: Unable to read version file: .\version.txt (The system cannot find the file specified)
2011/09/20 04:27:57:609 INFO e.a: Dropping status 'm.validating'.
2011/09/20 04:27:57:968 INFO e.a: Resources verified.
2011/09/20 04:27:57:968 INFO e.a: Didn't find any custom environment variables, not setting any.
2011/09/20 04:27:57:968 INFO e.a: Running .\java_vm\bin\javaw.exe
-classpath
d:\steam\steamapps\common\spiral knights\.\code\config.jar;d:\steam\steamapps\common\spiral knights\.\code\projectx-config.jar;d:\steam\steamapps\common\spiral knights\.\code\projectx-pcode.jar;d:\steam\steamapps\common\spiral knights\.\code\lwjgl.jar;d:\steam\steamapps\common\spiral knights\.\code\lwjgl_util.jar;d:\steam\steamapps\common\spiral knights\.\code\jinput.jar;d:\steam\steamapps\common\spiral knights\.\code\jshortcut.jar;d:\steam\steamapps\common\spiral knights\.\code\commons-beanutils.jar;d:\steam\steamapps\common\spiral knights\.\code\commons-digester.jar;d:\steam\steamapps\common\spiral knights\.\code\commons-logging.jar
-Dcom.threerings.getdown=true
-Xmx256M
-XX:+AggressiveOpts
-XX:SoftRefLRUPolicyMSPerMB=10
-Djava.library.path=d:\steam\steamapps\common\spiral knights\./native
-Dorg.lwjgl.util.NoChecks=true
-Dsun.java2d.d3d=false
-Dappdir=d:\steam\steamapps\common\spiral knights\.
-Dresource_dir=d:\steam\steamapps\common\spiral knights\./rsrc
com.threerings.projectx.client.ProjectXApp
2011/09/20 04:27:57:984 INFO e.a: Dropping status 'm.validating'.
2011/09/20 04:27:57:984 INFO e.a: Dropping status 'm.launching'.

Project:
2011/09/20 04:27:58:187 INFO I$a.a: Logging to 'd:\steam\steamapps\common\spiral knights\.\projectx.log'.
2011/09/20 04:28:02:937 INFO I$a.a: Steam initialized.
Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
2011/09/20 04:28:11:921 INFO I$a.a: Connecting [host=game.spiralknights.com/184.73.171.119, port=47624]

Tue, 09/20/2011 - 03:56
#3
guammy
Legacy Username
also..

As i said, I attempted using the web launcher and logging in with this "Guammy" account, but get the same results, so I'm kinda assuming it is a problem with my computer...

Tue, 09/20/2011 - 04:14
#4
Starlinvf's picture
Starlinvf
yeah, it looks like something

yeah, it looks like something is wrong the machine associations. Looks like your stuck until SK support clears it.

Tue, 09/20/2011 - 06:40
#5
guammy
Legacy Username
I appreciate the help

I appreciate the help starlinvf.
I think i kinda found a workaround for my problem...i logged into the game on my netbook, was able to make a character, then quit. Now i am able to login on my desktop. I will have problems im sure if i ever wanna make a new account, but at least i can play and give the game a shot now ^_^

Sun, 09/23/2012 - 23:56
#6
Pierceguard
Extra

Is the account created on the same computer (the one that has the error message popping) work on the other computer? If does so... you can make many accounts and play them in another computer to activate them, right?

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