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Can't login

4 replies [Last post]
Sat, 09/24/2011 - 18:24
Angelicdirt

About three days ago, I tried to log in and was greeted with this message:

"Either there is a temporory outage or the server is not yet fully operational. Please wait a moment before reconnecting."

I tried the suggested method of a clean install, and I was playing again. But today I tried everything and couldn't get to the character select screen. Any help is appreciated.

Sat, 09/24/2011 - 19:48
#1
Starlinvf's picture
Starlinvf
Check the projectx.log file

Check the projectx.log file and post the contents.

Sun, 09/25/2011 - 17:39
#2
Angelicdirt
Let's see... 2011/09/24

Let's see...

2011/09/24 21:16:30:345 INFO I$a.b: Logging to 'C:\Users\Jennifer\AppData\LocalLow\spiral\projectx.log'.
2011/09/24 21:16:34:790 INFO g.a: Updating Getdown with C:\Users\Jennifer\AppData\LocalLow\spiral\code\getdown-pro-new.jar...
2011/09/24 21:16:39:235 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.171.156, port=47624]
WARNING: Found unknown Windows version: Windows 7
Attempting to use default windows plug-in.
Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin

Sun, 09/25/2011 - 23:52
#3
Starlinvf's picture
Starlinvf
You'll need to check the

You'll need to check the windows firewall settings and make sure there are rules set for "Java(TM) Platform SE binary". If it looks like its good, delete the rules, launch the game again. It should prompt for a new program wanting access, so either alt-tab out or go into windowed mode so you can respond to it.

Wed, 09/28/2011 - 11:23
#4
Angelicdirt
I'm surprised by this, but

I'm surprised by this, but Java was in neither list. So I added it to the 'allow' list, installed Spiral from the net launcher, and it worked. I'm sitting in haven as we speak. Thanks. :3

(also, sorry for the slow response; I wasn't in the mood for poking and tinkering. ^_^;)

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