I get HTTP 503 error every time I try to log into the game

10 replies [Last post]
dmosinee
Legacy Username

Hi,
I created my account for SK by linking my facebook account, and now I can't access the game at all. Every time I try to log in by clicking the facebook button, the page that comes up is a 503 error. The game was working fine last night, so I don't know what changes.

Anyone have any suggestions?

Raspberry's picture
Raspberry
Ditto

I'm getting the exact same error when trying to login.

HTTP ERROR: 503
Problem accessing/register/register.wm. Reason
SERVICE_UNAVALABLE

Providence
Legacy Username
That looks like a

That looks like a Facebook-specific problem.
Have you tried launching the game from the official Spiral Knights website or downloadable game client?

Raspberry's picture
Raspberry
Not using Facebook

I can't access account logged onto the Official Spiral Knights website. I am logged in at the moment on my laptop but can't check my account info when clicking MY ACCOUNT at the top of this page.

I have 3 gaming PCs on a LAN to play Spiral Knights with friends and family. All of them are giving me 503 errors when attempting to login. The PCs have different operating systems (VISTA, WIN 7, Win XP). The laptop is used just to access Wiki and Forum.

Raspberry's picture
Raspberry
Here is the exact error from

Here is the exact error from the following link:
https://www.spiralknights.com/register/index.wm

HTTP ERROR: 503

Problem accessing /register/index.wm. Reason:

SERVICE_UNAVAILABLE

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Providence
Legacy Username
Have you downloaded the game

Have you downloaded the game client for the three computers? As I said, your problem looks specific to the Facebook login. If you cannot launch the game from the Spiral Knights website OR the desktop game client OR the Facebook login, that is a big issue.

I am assuming that you can log into the forums on the other computers? If you can log in to post on the forums, you should be able to see your account, so that looks like a real problem; please contact Three Rings via this link: http://wiki.spiralknights.com/Support_Portal

Raspberry's picture
Raspberry
no problems with SK pages or the client until a few hours ago

I don't do Facebook, dmosinee does.

The problem occurred a few hours ago when SK had an update. I was never logged out of the laptop, so I am able to post via the laptop. I am logged in on the laptop still get the 503 error when accessing MY ACCOUNT. My friends and I are simply unable to get past login without encountering error 503.

I had no problems with the SK pages or the client until a few hours ago. But I will contact Support. Thank you Providence.

Bifurcate's picture
Bifurcate
Lead Programmer
This should be fixed now.

This should be fixed now.

Raspberry's picture
Raspberry
Wow! Thank you!

Support is awesome. You guys got this fixed fast!

we6jbo
Legacy Username
Thanks for solving the

Thanks for solving the problem andrzej. I was also going to ask if there was a way to login to a account that was created using facebook by entering non facebook login credentians (Username + Password). I had logged in using a VM to try to remedy the problem but it sounds like that wasn't needed afterall.

Edit:I think I figured out the username+password login.

Thanks!

we6jbo (wejbo in game)
wejbo@nuaitp.net

Providence
Legacy Username
Whoops! Looks like I totally

Whoops! Looks like I totally misunderstood, sorry about that.
I'm glad you guys got it all squared away!