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How to contact support?

4 replies [Last post]
Sun, 12/04/2011 - 09:53
Asukalan's picture
Asukalan

How to contact game support?

I know there is F2 bug report but if i want something more?

Both support links:
https://www.spiralknights.com/support/#mail
https://www.spiralknights.com/support/#requests_new
are not working for me.

Sun, 12/04/2011 - 10:06
#1
Dirt's picture
Dirt
Did you remember to log in to

Did you remember to log in to the support website? Even if you are logged in to the website for the forums you will need to log in again there. If you are using the Steam version you will have to use Steam's overlay browser to submit a support request.

Sun, 12/04/2011 - 11:50
#2
Asukalan's picture
Asukalan
Im logged in. I use ingame

Im logged in. I use ingame support button, i used also support site http://wiki.spiralknights.com/Support_Portal

I see my nickname there, i see "Log out" button so i assume im logged in already. But whenever i try to click any contact us or send mail links, the page loads all blank.

Also there are little lockpads next to those links.

Sun, 12/04/2011 - 18:15
#3
Nicoya-Kitty's picture
Nicoya-Kitty
Make sure you have javascript

Make sure you have javascript enabled and don't have some software installed (like some AV packages or something) that might interfere with javascript.

Sun, 12/04/2011 - 18:28
#4
Iamnoone's picture
Iamnoone
or...

*giggles*
You could just look at the top, left hand corner of the page and click on "support" for telewarp to lightening fast super help from support. :D

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