It happened twice to me. And its certainly bug. System must somehow dont recognise if its you going solo or the other person.
It happened to me twice when there was only me and other person in party. We made whole run but just before boss lvl the other person left. When it happens, no matter that i did all lvls, i didnt get any of Bark Module Token.
I feel ripped off by game, i worked so hard to get those tokens and becouse of bug i didnt get any. I fell cheated and i want a refund of those 3 or 4 Bark Modules.
I did that run two days ago, i sent F2 bug report but still no response.
Oh, and both "contact support" links
https://www.spiralknights.com/support/#mail
https://www.spiralknights.com/support/#requests_new
are not working for me.
So, 3 days have passed and still i dont have ANY answer from support. And of course my tokens werent refunded.
This is how you care for your customers? Offering them completly no support?? I was striked by a bug, becouse of that i wasted whole run for nothing, becouse of bug i didnt get 3 or 4 Bark Modules as i should.
I have sent bug report F2 just when it happened, day after and i made this topic, and yet no answer.
Oh, and addition to that, NO SUPPORT LINK (either in-game or at wiki support page) IS NOT WORKING FOR ME. Im logged on eveywhere, yet every support link i open is just a blank white page.
Thats the worst customer support i have ever had.