Support Portal: Can't Contact Support
Sat, 04/16/2011 - 15:44
div3
Legacy Username
I'm trying to contact support and getting this response:
//EX[2,1,["com.threerings.underwire.web.client.UnderwireException/126253322","m.internal_error"],0,6]
All fields entered (valid e-mail, player name, Billing Inquiries, subject, and message).
Wed, 05/18/2011 - 17:11
#2
DaftArcher
Legacy Username
Dear Hyperion,
The link you
Dear Hyperion,
The link you supplied (https://www.spiralknights.com/support/#requests_new) doesn't seem to work for me.
All it does is give me a white screen, on Chrome, firefox and IE.. :(
Is there any way for me to get support?
Thu, 05/19/2011 - 12:29
#3
Franpa
Legacy Username
www.spiralknights.com/support
www.spiralknights.com/support/
Make sure Javascript is enabled and functioning correctly.
Thu, 05/19/2011 - 14:24
#4
Prizmat
Legacy Username
I have the same issue as you
I have the same issue as you DaftArcher, I wrote about it in this thread http://forums.spiralknights.com/en/node/8812
Hi! Sorry you're having trouble. We're aware that e-mail's currently down, and are working on it - sorry for the inconvenience. If it's not a billing inquiry, please shoot us an in-game request (you can do that from https://www.spiralknights.com/support/#requests_new , too) and we'll see what we can do!