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Game freezes, on ~96% of loading screen on Party Lobby

4 replies [Last post]
Sat, 01/28/2012 - 07:50
Lolomgwtfbbqhax

Hello.

I join Party Lobby room in Clockworks, to begin the game, but when level is loaded to 96-98%, game freezes TOTALLY.

-Java IS updated;
-I already TRIED to re-install the game;
None helped.

Sat, 01/28/2012 - 13:29
#1
Plinken's picture
Plinken
Ditto, I get to 92% then it

Ditto, I get to 92% then it stops. Java is up-to-date and reinstalling didnt do anything. I can spend all the time I want in Haven, but as soon as I go into an instance it dies.

Sat, 01/28/2012 - 15:06
#2
Providence's picture
Providence
When this happens, are you

When this happens, are you still able to press F2 and submit a bug report?
If you can, please do.

If not, submit a support ticket via the website and include which gate and what level you were trying to join, as well as any other information you think might help.

Sat, 01/28/2012 - 16:41
#3
Plinken's picture
Plinken
I can't. And it doesnt matter

I can't. And it doesnt matter which gate I try.

Sat, 01/28/2012 - 17:34
#4
Providence's picture
Providence
Ok, then it might be an

Ok, then it might be an internet connection issue. If you're playing on a wireless router, does the problem still happen even when you're plugged directly into the modem, no router at all?

Submit a support ticket and include as much information as you can, and let us know if they tell you anything useful.

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