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Downloaded Game, But it won't start. ERROR!

5 replies [Last post]
Sun, 02/05/2012 - 02:02
Whizdom's picture
Whizdom

We were unable to initialize the game's graphical display. Please take the following steps to ensure compatibility:

-Visit the technical support forum for up-to-date information and suggestions.

-Make sure your system satisfies the game's minimum requirements.

-Update your video drivers.

-Ensure that hardware video acceleration is fully enabled.

If you have followed these steps and still see this message when you attempt to start the game, please submit a bug report to help us investigate the issue.

My DXDIAG information :

------------------
System Information
------------------

Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
Language: English (Regional Setting: English)
System Manufacturer: System Manufacturer
System Model: System Product Name
Processor: Pentium(R) Dual-Core CPU E5400 @2.70GHz (2 CPUs), ~2.7GHz
Memory: 2048MB RAM
Page File: 1334MB used, 2741MB available
DirectX Version: DirectX 11

------------
Display Information
------------

Name: Intel(R) G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip Type: Intel(R) GMA 3100
DAC Type: Internal
Approx. Total Memory: 256 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generc PnP Monitor

*Drivers
Main Driver: igdumd32.dll
Version: 8.15.10.1749
WHQL Logo'd: Yes
DDI Version: 9Ex
Driver Model: WDDM 1.0

**I would totally appreciate if someone can help me. :)**
~

Sun, 02/05/2012 - 08:38
#1
Trying's picture
Trying
Have you done what they tell

Have you done what they tell you to do?

Sun, 02/05/2012 - 09:59
#2
Starmandeluxe's picture
Starmandeluxe
Name: Intel(R) G33/G31

Name: Intel(R) G33/G31 Express Chipset Family

Intel graphics chipsets don't work very well with OpenGL, which is Spiral Knights uses to render the things you see on the screen. You could try updating your driver and running Spiral Knights in compatibility mode (Under "Advanced settings..." in the in-game options menu).

Sun, 02/05/2012 - 21:12
#3
Whizdom's picture
Whizdom
Can you link me to a useful

Can you link me to a useful driver I could use to run SK?

Sun, 02/05/2012 - 22:23
#4
Trying's picture
Trying
http://www.intel.com/p/en_US/

http://www.intel.com/p/en_US/support/detect/graphics

Sun, 02/05/2012 - 22:37
#5
Whizdom's picture
Whizdom
The one that i can download

The one that i can download and install quickly? My computer is Windows 7. Ty Y.Y
@ Trying: regarding of your first question, i have done everything they did me to do.

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