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So, why was I banned, exactly?

9 replies [Last post]
Thu, 02/16/2012 - 07:09
Martinsen's picture
Martinsen

It won't even let me read the whole message, how stupid ain't that.

I tried to log on, right after school, and it gives me a message about a ban.

A temporary one, that will expire tomorrow.

So of course! It's not that big of a deal, it also said it may lead to a permanent ban, and dude, I've spent so much money in this game, they just can't do that.

And ESPECIALLY not, when they're not even letting me READ the reason I was banned!

So, could any developer, admin, whatever you're called, please explain this?

I haven't done anything wrong, cause the last thing I did when I was online, was to check the auction house :l

Thu, 02/16/2012 - 07:12
#1
Nordlead's picture
Nordlead
you won't get an answer on

you won't get an answer on the forums, and this thread will get locked. If you want an answer read this and go through the proper channels and you should get an answer - http://wiki.spiralknights.com/Ban

Thu, 02/16/2012 - 07:13
#2
Asukalan's picture
Asukalan
1st You can get banned for a

1st You can get banned for a thing you did like 10 hours ago (it takes time till GM digs to the complaint sent on you)
2nd You must contact them directly via mail support@spiralknights.com

Thu, 02/16/2012 - 08:32
#3
Guyinshinyarmour
--

Actually, they totally can. Read the ToS you agreed to when ya created your account. They could ban you for literally no reason; they're just not evil enough to do such a stupid thing.

Trying to contact through the forums for account issues isn't a good idea. Better to send OOO an email. They like to try to keep things confidential, but if ya post on a public forum, they gotta give you the details publicly.

On a bit of a tangential note, they usually tell you *why* you were banned in that notice thing. They don't supply the evidence unless you ask, though. So I suspect you're not telling us everything, though I'd wager that it's foul language or spam since it's temporary.

Thu, 02/16/2012 - 08:42
#4
Martinsen's picture
Martinsen
...

Yeah well your so-called "notice thing" isn't showing half the message even. It's out going out of the screen, and yes I totally tried fullscreening too.

Thu, 02/16/2012 - 08:45
#5
Cobalt's picture
Cobalt
..lol.

..lol.

Thu, 02/16/2012 - 08:48
#6
Juances's picture
Juances
~

Basically, they had to ban you to find another bug in the game :P
Ya, you were right to complain, but make that clarification on first post so others understand what's the problem.

Everyone seems to get scared and thrown in the support form after they read the word 'ban'

Thu, 02/16/2012 - 08:53
#7
Martinsen's picture
Martinsen
@Juances

...what.

Thu, 02/16/2012 - 09:14
#8
Demonicsothe's picture
Demonicsothe
For having an opinion

Because I saw the party cat in the forums again.

Thu, 02/16/2012 - 10:54
#9
Eurydice's picture
Eurydice
Community Manager
What Nordlead and

What Nordlead and Asukalanforum said. Please use appropriate channels to appeal a support action, so that the appropriate people can review the situation and give you an answer.

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