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Double Buy Bug

3 replies [Last post]
Tue, 03/06/2012 - 07:08
Trinade

Hello. This is my first post on the forum.
I was playing my game a lot without any problems.
Till today, today a bug happened to me, I'm playing the game with my gf, and we collect crowns and using it with care.
I bought Swiststrike Buckler Recipe from the hall, where mission sent me to. But, the problem is, when I just clicked "once" to the item, then the buying button, suddenly I lost 8000 cr instead of 4000. Also, it gave me 2 amount of Swiststrike Buckler Recipe so far.
Normally, I wouldn't pay attention to this but, we're having hard times to collect crowns and keeping our Ce's up with those crowns. So yeah, it is something that can harm the game experience.

I checked my system, mouse, etc. cause i thought maybe it double clicked to the item but no, they all work perfectly.
Now, for other people 4000cr maybe not important, but for me it is unfortunately.
Im still having one of the recipes at my bag untouched. Can you take this item from me and give me back my crowns?

Thanks in advance. (In-game Nick is: Trinade)

Wed, 03/07/2012 - 00:52
#1
Tqs-Remx's picture
Tqs-Remx
Soz man; bad luck

Accidents do happen; and unfortuantely, due to the patch released on the 23rd of Feb 2012; recipes bought from Hall of Heroes are bound on purchase and therefore cannot be traded or sold via AH, they can only be used.

/sad for you that you cannot get back 4kcr in any way in exchange for the recipe.

Wed, 03/07/2012 - 03:50
#2
Trinade
Not at all.

The reason i posted it here, i wanted authorized people to see this. They can refund it back to me, since it was a bug.
So I really want to learn, I'm spending really much time to this game and what if one day cause of a bug i lose my all the work in game?
And like right now, what if they say "we cannot refund it back" ?
If I'm going to spend more time with it I want to see and trust it.

Tqs-Remx, are you an admin, mod or something else? If you are, I will be gladly discuss with you about this topic. But if you are not, can you tell me how can I find them?

Wed, 03/07/2012 - 06:15
#3
Tqs-Remx's picture
Tqs-Remx
This is a client-side problem; and yet you blame the servers.

But if you still believe that its a "server bug", you can plead your case via:

https://www.spiralknights.com/support/#mail

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