I've been playing for months and never had a problem but, last night I went to log in and when I clicked on which knight I wanted to play it took me back to the log in screen and said "You have been disconnected from server". Everything was running fine earlier (about 7pm) the messages started around 10pm. It's now been about 12hrs and I still can't play. While I admit I don't know a whole lot about computers, I usually know enough or can figure out how to fix small issues but, I know nothing about servers and connecting to them. I'm on a MacBook Pro (late 2011) I meet all system requirements. I have the same problem on the kids laptop which is much older (MacBook: 2005-don't know if system requirements are met) but has never seemed to have a problem running the game. I have reset the router and double checked all my preferences but, now I'm lost. I sent a message to support but have yet to hear back from them. I'm aware that this probably an easy fix issue and game play is only being delayed because of my ignorance. If anybody could enlighten me that would be wonderful. Thanks.
have you:
*updated java
*cleared java cache http://www.java.com/en/download/help/plugin_cache.xml
*uninstalled and reinstalled the client