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Reply from a "High Quality Buisness"

12 replies [Last post]
Mon, 04/23/2012 - 12:47
Diosim's picture
Diosim

Logging on to SK I received that typicall indicator of new mail. after working through purchases, sales and brokering requests I came to this one:

    Re: Lass uns Freunde sein!

I though it was confirmation for a transaction but opening it I found this inside:

    nah thx im not interested anymore!
    not that price is 2 much but u officially do some offers with your name behind on a forum and u coinflip prices when u think get more out of it...?

    U should think about prices before you do em if you want 2 be a serious trader
    ... high quality business is something else -_-

    cya

So, in effort of striving for "high quality bushiness" I worked out the problem and responded:

    First of all, yes, I am the only person running the shop SKBS.
    But as a broker, I represent many other people. those peoples names are all posted at the bottom of the main posting (SKBS is currently on there to represent items that have no items and where donated, the earnings from the "Client" SKBS is divided amoung the shareholder based on their share.

    now regarding the other matter:
    you are most likely referenceing the most recent prices and my mass response.
    the absence was due to a computer virus and recovering my files from it.
    my prices are typically updated 2-4 times a day, and are based on market.
    but without access to the market over those few days I couldn't update my prices to have them be current

    so when people where replying, they where effectively asking for out of date prices.

    Now, once I had regained my connection and restored my files I went through and recorded the price that they where asking for(based on my "locked in" policy, which is posted and described as well)

    I then updated my prices and found, for the items people had requested to purchase, the new prices.
    if the new prices where higher than the original(out of date by 2 days) prices, then I cut the difference by half, if the differences where significant. if the prices dropped, they got it for the lower price, of course.

    this is actually all posted on the forum:

    "Sorry for the extended absence, but Im back and in action!
    to everyone that posted here and pmed me you'll be getting a discount if the price increased at all. so don't worry about the posted prices.
    Ill be updating here, and pming you with your unique prices.
    ttfn brb"

    and immediatly after that:
    "these prices are only for the indicated individuals, and are only available for the next 24 hours to those individuals. thank you and have a nice day.
    (if you/re wondering, If the price went up, i took off about half of the difference. If the price dropped, you get the cheaper price)"

    but you instead saw what you didn't like, and only what you didn't like aka: that people where getting something cheaper than you where.

    and you decided to complain about it to me.

    So i have happily collected the facts for your reading pleasure, and hopefully you will understand what you have missed, and that you aren't wrong, just not seeing everything, and drew the wrong conclusion.

    Soo, if thats not a high quality buisness response : I don't know what is.

    thank you Knight, and I apologize for your misunderstanding

So, I'm wondering, am I "high quality" yet? XD
SKBS

Mon, 04/23/2012 - 12:48
#1
Diosim's picture
Diosim
note:

I didn't include the knights name because, honestly, I'm looking to improve, not berate. so no target other than me to hammer on ^_^ Xp

Mon, 04/23/2012 - 13:14
#2
Alynn's picture
Alynn
.........?

promoting your business?

Mon, 04/23/2012 - 13:21
#3
Diosim's picture
Diosim
reply

small bit of venting,
but wondering, was I in the right? I mean, unforeseen circumstances came up, and I would have taken a major loss if I didn't do what I did. but does that damage any credibility my business may or may not have already had?

Mon, 04/23/2012 - 13:29
#4
Alynn's picture
Alynn
.....

Sorry, not really understanding what you are talking about.

BUUUUUT, you should check your spelling :P

Mon, 04/23/2012 - 13:35
#5
Tom-Awsm's picture
Tom-Awsm
Or you could have just

Or you could have just ignored the person, as he was basically just saying he didn't want the item for your asking price. I don't think it would matter that you explained the situation to him. Not everyone understands or is willing to accept that the market fluctuates, and prices along with it.

Mon, 04/23/2012 - 13:38
#6
Warlordx's picture
Warlordx
In any type of business you

In any type of business you are going to have some complaints, it's not possible to make a profit and please everyone all of the time. From what I read it seems like you offered a reasonable compromise to solve your problem but people are going to be understandably unhappy when they have to pay more for something than they thought they would have to.

My recommendation would be to set up some sort of emergency plan for if something like this happens in the future, maybe a friend that you can call/text/email if you are unable to access SK who can put up a warning on your bazaar page explaining that the prices won't be accurate for a day or two.

Mon, 04/23/2012 - 13:49
#7
Misogyny
"I would have taken a major

"I would have taken a major loss if I didn't do what I did."

losses happen. and if a delay in sale is on your end, you should honor the timing of their request, assuming their request was at prices current of that time. and if you are going to advertise prices that are resulting in you taking a loss, perhaps you should rethink those prices. and if your suppliers are also unwilling to honor prices, then you should not deal with them.

Mon, 04/23/2012 - 14:04
#8
Diosim's picture
Diosim
okee dokee

@Alynn thank you.

@ Tom-awsm : thank you

@ Warlord : that sounds like a decent plan, Ill definitely need to think if that next time, if there is a next time D=thank you ^_^

@Misogyny : that would be really weird to deliberately price things so that I would take a loss ^_^. and there's certainly no problem with suppliers. but thank you for the comment

Mon, 04/23/2012 - 14:39
#9
Misogyny
indeed it would be. but if

indeed it would be. but if you are pricing something at say 10k cr, how is selling it at 10k making you profit, but selling it at a new 13k resulting in a loss? this makes no sense. that 10k should still be a profit, even if 13k would have been better for you.

raising prices to meet a higher market resulting in a previous price giving you a loss makes no logical sense. that previous price should already be profit, else you wouldn't have listed it.

Mon, 04/23/2012 - 15:00
#10
Diosim's picture
Diosim
^_^

ah, I see what you mean.
As a broker though, I don't really suffer any loss! my clients suffer a loss of profit though.
i am expected to make the most of their items. so the buyer isn't the only party to think about here.
would you have me as a broker if you thought I compromised costing you potential money? I know I wouldn't

Mon, 04/23/2012 - 15:32
#11
Misogyny
they should be aware of the

they should be aware of the risks. especially if they are leaving items in your care to be sold at any time, high or low points of the market.

me personally? I have often sold items lower than full value.

and don't get me wrong. I think your compromise was a decent way of handling an odd situation. but from a critical standpoint, I think it was wrong. to me, it's similar to accepting a bid on an auction that had already ended.

Mon, 04/23/2012 - 20:34
#12
Diosim's picture
Diosim
lolololol

got a reply back.

they admitted that they hadn't read. and I quote "You are right with your pricechanges - I fully agree in this case and understand."

looks like I am doing it right ^_^

and thatnks for you honesty Miso ^_^

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