I have a fellow guildmate who claims that he was banned for three days for posting a duplicate message twice within a short period of time in Haven, and he's on his last strike.
He's said that logs are kept of the chat, so if any of this is true, then it's not right that he should be punished.
I'm not here to contest this, but just to better educate myself on the matter. What constitutes spam?
When someone gets annoyed. But gm's do make mistakes, so perhaps emailing support about it would make things clearer.