https://www.spiralknights.com/support/#mail
https://www.spiralknights.com/support/#requests_new
Those two things are not working for me (Contact Support, Contact Billing, Contact In-Game Support), all other things are working perfectly fine.
When i try to open those things listed above all i see is blank white page.
Mozilla Firefox 14.0.1,
Windows 7 64bit Professional
Java SE 7 Update 05
Results from http://www.cyscape.com/showbrow.aspx
"
Browser security
SessionCookies True
PersistentCookies True
JavaScriptEnabled True
-----------------------------------------------------------
Scripting Capabilities
ActiveXControls False
ActiveXEnabled False
JavaScript True
JavaScriptEnabled True
JavaScriptVer 1.5
JavaScriptBuild Not detectable with this browser
VBScript False
VBScriptEnabled Not detectable with this browser
VBScriptBuild Not detectable with this browser
XML True
MSXML Not detectable with this browser
XMLHttpRequest True
DHTML True
FileUpload Yes"
Javascript functionality tested with two javascript based beche
Sunspider javascript benchemark
Kraken mozilla benchemark
http://viperdb.scripps.edu/enable_javascript.php#document
http://www.yak.net/fqa/45.html
There is no additional software blocking anything on my computer, firewall and antivirus program is not interfering (as all other sites are working). I have problems only with SK support pages: Contact Support, Contact Billing, Contact In-Game Support
This is what I get on BrowserHawk. Check for any differences.
Browser type and version
Browser Firefox
Fullversion 14.0.1
OSDetails Windows 7
ServicePack Not detectable with this browser
BrowserBuild Not detectable with this browser
BrowserBitSize Click here to test
MobileDevice False
DeviceName
DeviceType
Version 14
Majorver 14
Minorver 0
Gecko True
GeckoBuildDate 20100101
WebKit False
WebKitVersion
ContainerBrowser
ContainerVersion 0
ContainerFullversion
Crawler False
Browser security
SessionCookies True
PersistentCookies True
JavaScriptEnabled True
VBScriptEnabled Not detectable with this browser
JavaEnabled Enabled
ActiveXEnabled False
SSL True
SSLActive False
SSLKeySize 128 bits
SSLEnabled True
Firewall False
OpenPorts 80, 1755, 554 are open ports
PopupsBlocked Not tested
ImagesEnabled True
HighSecurity False
Display and Layout
Width 1366
WidthAvail 1366
Height 768
HeightAvail 677
StyleSheets True
PNG True
FontSmoothing Not detectable with this browser
FontColor True
FontSize True
FontsInstalled Not detectable with this browser
TextSize Not detectable with this browser
Tables True
TableBGColor True
TableBGImage True
ColorDepth 16.77 Million Colors (24-bit True Color)
Frames True
IFrames True
DisplayXDPIActual Not detectable with this browser
DisplayYDPIActual Not detectable with this browser
DisplayXDPILogical Not detectable with this browser
DisplayYDPILogical Not detectable with this browser
Plug-in Information
Plugin_Flash Version 11 (Version 11.3 r300)
Plugin_FlashVerEx 11.3 r300
Plugin_FlashBlocked 0 (False)
Plugin_Silverlight Not installed
Plugin_SilverlightVerEx
Plugin_Director Not installed
Plugin_DirectorVerEx
Plugin_QuickTime Not installed
Plugin_QuickTimeVerEx
Plugin_Acrobat Installed (Version 10.1.3.23)
Plugin_AcrobatVerEx 10.1.3.23
Plugin_RealPlayer Not installed
Plugin_RealPlayerBuild
Plugin_MediaPlayer Not installed
Plugin_MediaPlayerVerEx
Plugin_Flip4Mac Not installed
Plugin_JavaVer Click here to test
Plugin_iPIXViewer Not installed
Plugin_SVGViewer Not installed
Plugin_CrystalReports Not installed
Plugin_Viewpoint Not installed
Plugin_Authorware Not installed
Plugin_Mapguide Not installed
Plugin_Citrix Installed
Plugin_Custom Installed
Connection details
Broadband True
ConnectionSpeed 8.66 Mbps, latency 26 ms (test longer)
ConnectionLatency 26 ms
UploadConnectionSpeed Click here to test
UploadConnectionLatency Click here to test
IPAddr
Country US
Firewall False
OpenPorts 80, 1755, 554 are open ports
Proxy False
ProxyString
Referrer http://forums.spiralknights.com/en/node/61
519
CompressGZip True
AOL False
AOLVersion 0
MSN False
System Details
OSName Windows
OSVersion 6.1
OSDetails Windows 7
OSBitSize 64 bits
OSArch Click here to test
NETCLRInstalled False
NETCLRVersion
WinInstallerMinVer 5
NetMeetingBuild Not installed
Java Information
JavaApplets True
JavaVersion Click here to test
JavaVendor Click here to test
MSJVMBuild Click here to test
Plugin_JavaVer Click here to test
JavaEnabled Enabled
Scripting Capabilities
ActiveXControls False
ActiveXEnabled False
JavaScript True
JavaScriptEnabled True
JavaScriptVer 1.5
JavaScriptBuild Not detectable with this browser
VBScript False
VBScriptEnabled Not detectable with this browser
VBScriptBuild Not detectable with this browser
XML True
MSXML Not detectable with this browser
XMLHttpRequest True
DHTML True
FileUpload Yes
Mobile Device Information
MobileDevice False
DeviceName
DeviceType
PDA False
WAP False
WAP_DeviceModel Unknown
WAP_Gateway
WAP_SubscriberID
WAP_MaxDeckSize 0
HDML False
CharHeightAvail 0
CharWidthAvail 0
Locale Information
Country US
Language English
LangUser en-us
LangSystem Not detectable with this browser
TimeZoneDiff No difference
BrowserDateTime Saturday, August 04, 2012 10:10:37 AM
BrowserDateTimeMS 1344089429142 ms