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Why Cant I Buy Energy?

4 replies [Last post]
Sat, 08/11/2012 - 19:42
Killakobra

Im pretty sure this goes in this topic. When i try to buy energy , like the 3,600 energy, It says insufficient funds/card limit. How-ever, I look at my steam wallet and i have 50$ in it, Yet it will not let me buy any energy. Why is it doing this?

Sat, 08/11/2012 - 19:54
#1
Thunderbog's picture
Thunderbog
Wait, which platform are ye

Wait, which platform are ye using? Steam?(im sure it's obvious but double check will assure no problem) Standalone client?

Try restarting Steam and back to Spiral Knights, retry.

If it doesn't works... Steam is having issues with billing then. :x

Sat, 08/11/2012 - 21:13
#2
Killakobra
Steam

I am on the steam platform. This was going on since before i left for vacation and my computer was off for an entire week then i relog onto steam and play and i try to buy some energy and nothing.

Sat, 08/11/2012 - 21:24
#3
Thunderbog's picture
Thunderbog
Check the page out and try to

Check the page out and try to solve yer issues step by step if ye could.

http://wiki.spiralknights.com/Billing_FAQ#Converted_Steam_Accounts

There is also a spending limit, look below as well. (since ye were out for entire week, this won't work maybe)

http://wiki.spiralknights.com/Billing_FAQ#Spending_Limit

If any of these cannot help ye, I suggest that sending a support ticket.

https://www.spiralknights.com/support/#mail

Sun, 08/12/2012 - 19:12
#4
Cookie-Alex's picture
Cookie-Alex
I heard that there was some

I heard that there was some issues with Spiral Knights when using steam.. Maybe the energy buying is effected too?
Probably the best way is to contact Steam or Spiral Knights somehow, rather than putting this issue on forums. I'm sure they will do something if you call them.

May your fezzez be on your heads and your Sonic opening doors.
-Cookie-Alex

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