2 days ago, i have sent a bug report and a support request when in-game. Why? I've opened 2 DH boxes, and got no acessory / costume.
But no one help me...
All my hopes are gone now.
EDIT : Atalanta sent me an email, and i got my stuff back.
Thx for helping me, OOO's GMs.
Just give them time. A lot of others had the same problem, including me, but they fixed the problem and I'm grateful for that.
I believe you should send a support ticket from this address https://www.spiralknights.com/support/#mail using technical difficulties. Report what happened during the time it happened and I'm sure they'll send you an email back again when the problem is solved. They will check the logs if there are any problems.
Thank you for your patience.
Thx for the tips, Azure-Knight.
I really need to put more details =X
stop trying to talk in english and they may understand you. GMs can read other languages.
Is the ticket closed? If not, follow up saying that what you meant to say was that you nothing in the box other than the confetti (no accessory/costume). If it is, just make a new ticket saying the same thing and tell them to check your support history for context, because I can very easily see why Glaucus came to that conclusion.
Ya gotta work on dem writing skills, mate.
Try not to lol in my face =p
there is no GM speaking Brazilian portuguese atm, so i'll try my best.
I'm learning english just for this game =]
*Monocelha apologizes
You are leaving out that you aren't getting any items other than confetti.
Put more details