SergeantWrench here,
So, I am here to simply assist the new guys in their journey through Spiral Knights.
HOW TO ASK ASSISTANCE OF DA WRENCH:
As you can guess, I have times where I am offline and online. A simple way of asking for help would be to send me an in-game mail saying your name, current rank, and what you would like help with. I will get your message next time I log on and will try to get ahold of you whenever I am online. I can help with numerous missions, and could even give you a ride to any boss you want (VANA!!).
WHAT DA WRENCH CAN DO:
I help only with missions, aka, I dont give away gear (for some reason, that is the question I get most...). I can help you all the up to Vana and could even train those in T2 Lockdown.
My IGN (in game name) is SergeantWrench...and I don't reimburse for the cost of mail :)
I have a feeling this might end badly..
http://forums.spiralknights.com/en/node/67288
this may interest you.