My knight is deleted from no where !!!

10 replies [Last post]
Knight-Unfair's picture
Knight-Unfair

Hello.
My knight was deleted from now where .....Exactly as Iam saying ,I waked up in the morining and I logged in to my account in the game client and I found the create a knight screen and in the bottom left cornor it says "Log off" not "character selection screen" ,what is this and how can I fix it ,Was my account haked ?!?
I have created this knight to post on the forum because I need help soo fast ,I dont like being late on the game or restart all what I have done !!
Hope I find help fast because I really like this game and I will stay months sad for my knight . :(
PLEASE HELP !!

Zaffy-Laffy's picture
Zaffy-Laffy
Zaffy is facepalming

So tell me what was this previous knight of yours? How long had you been playing? What was the last time you did on your account?

Juances's picture
Juances

Was it on steam?

And are you sure nooen can acces your account?

Knight-Unfair's picture
Knight-Unfair
No it wasnt on steam and the

No it wasnt on steam and the knight name is : knight-okm.
And yes Iam sure nobody else can access my account and I dont really remember how long I played with it but I think : 8-10 days. ( very long for me if u think that I should get over it and start again)
The last time I played with it was ...18/1/2013 at 12:20AM Cairo time (GMT + 2 ).

Zaffy-Laffy's picture
Zaffy-Laffy
Zaffy is Laffy

8-10 days accumulated or just played within that time :\

It isn't considered quite a heavy loss though.

Anyways, ask the GMs to check on your account @ http://www.spiralknights.com/support/#mail

You'd probably deleted it by accident.

Knight-Unfair's picture
Knight-Unfair
Its a big loss for me and I

Its a big loss for me and I could never delet it by accident because it asks you to write the name of the knight when you press the delet button,so you have to write the name of the knight before you delet to confirm ......So how could this happen ?!?!?!!?!?

Dendios's picture
Dendios
First of all, calm

First of all, calm down.

Ahem.. Does anyone uses your computer throughout the day ? Maybe your little brother deleted it ? I don't know, just speculating. Most of the people lost their account because of that. So, if it was like that do the following :

1. Go to this page.

2. Then open : Contact Support.

3. Enter your username and password.

4. Then send email to the Support and they will reply to you.

Hope that works.

Knight-Unfair's picture
Knight-Unfair
First thing : this page

First thing : this page doesn't work and I have 2 brothers and 1 littile sister ( 4 years old ) And no one knows my password except me and I don't think that they deleted it because they like we play tegother and we don't like anyone to be late from the others ( Iam talking about my brothers not my littile sister ) so I don't think that anyone has deleted my knight.....and also we created an account to my little sister on our old computer.

We are also all paid so nothing will make any of us to delet the other ones knight ..:( WHAT HAPPENED.

Dukeplatypus's picture
Dukeplatypus
Page works fine.

Page works fine.

Knight-Unfair's picture
Knight-Unfair
Sorry but it wasn't working

Sorry but it wasn't working when you gave it to me . I know that the link wasn't broken but sometimes it doesn't work and many people said that before.
Email sent now ......................Hope I get a reply soon.

Hexzyle's picture
Hexzyle
There's a bugfix for the page

There's a bugfix for the page appearing broken to people who don't have their browsers set to English as their default language, but I don't know where it is.