So, I played the game to test it out, worked completely fine. Registered with your site and started to run into some issues where the download screen would jump up to 500+ hours (it bounces back and forth) and never moves past 0% completion. So I unistalled Java and SK and reinstalled again. This time, I'd get an error from the "Play" window. After all this nonsense, when I try to open the game it says something about a Proxy IP and Port missing? No idea what happened. Please note, I am not tech savvy and very frustrated, so if someone has a response please describe in a "Barney" like manner. No acronyms or useless site links. I'd appreciate the help.
http://www.spiralknights.com/support/#mail