It's always random, it's happened to me while crafting, it's happened to me in a level, it's happened to me while trying to trade. It's getting really annoying because I can't even play the game for more than 10 mins at a time, and while I can't play my Elevator pass is just wasting away. So if anyone's had this issue before some help would be great. I've already uninstalled and reinstalled the game.
P.S. I'm using the Steam version for reference.
If anyone has anything to add I'm all ears, everyday I don't get to play is another day that my Elevator pass is being wasted, and that's very irritating.