I don't know what seems to be the problem but this is the first time trying to play the game and it gives me a message saying "you cannot create any more free accounts from this computer." I'm wondering what the problem is and this is the first time trying to play it. If anyone can help I appreciate it and God Bless us all!
You should try to contact support. Here's a link: https://www.spiralknights.com/support/#mail