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Updater Problems(Really in Trouble)

5 replies [Last post]
Wed, 05/29/2013 - 19:50
Hearthstone's picture
Hearthstone

Details:

It randomly sticks to a certain number, then when it even goes down to maybe 164 ~below, it then says, "we were not able to download the necessary files", when it's in 90% and validating.

Suggestions?

Thu, 05/30/2013 - 04:17
#1
Hearthstone's picture
Hearthstone

Seriously, guys, help.

I've been trying at least 10 times today-- this last time, it was progressing well, then it says, "We were unable to download the necessary files blahblah, you may need to uninstall/reinstall"

So when I went to Programs/Features to uninstall, it was not there. :(

Thu, 05/30/2013 - 04:24
#2
Hearthstone's picture
Hearthstone

PLEASE

Thu, 05/30/2013 - 07:18
#3
Helios's picture
Helios
Game Master
Greetings,

This is usually an intermittent problem that can usually clears up over time. If this isn't the case please post a copy of your launcher log file so we can see what file the game is getting stuck on. The launcher log file is normally found in the same directory Spiral Knights is installed to.

Thu, 05/30/2013 - 16:52
#4
Hearthstone's picture
Hearthstone
Thank you--

Now let's have a lookie here...


2013/05/31 07:39:12:359 INFO r.a: ------------------ VM Info ------------------
2013/05/31 07:39:12:359 INFO r.a: -- OS Name: Windows Vista
2013/05/31 07:39:12:359 INFO r.a: -- OS Arch: x86
2013/05/31 07:39:12:359 INFO r.a: -- OS Vers: 6.1
2013/05/31 07:39:12:359 INFO r.a: -- Java Vers: 1.5.0_17
2013/05/31 07:39:12:359 INFO r.a: -- Java Home: C:\Program Files\Java\jre1.5.0_17
2013/05/31 07:39:12:359 INFO r.a: -- User Name: baribotjr
2013/05/31 07:39:12:359 INFO r.a: -- User Home: C:\Users\baribotjr
2013/05/31 07:39:12:359 INFO r.a: -- Cur dir: C:\Users\baribotjr\AppData\LocalLow\spiral
2013/05/31 07:39:12:359 INFO r.a: ---------------------------------------------
2013/05/31 07:39:12:390 INFO r.a: Failed to find proxy settings in Windows registry [error=java.lang.UnsatisfiedLinkError: no jRegistryKey in java.library.path]
2013/05/31 07:39:12:390 INFO r.a: ---------------- Proxy Info -----------------
2013/05/31 07:39:12:390 INFO r.a: -- Proxy Host: null
2013/05/31 07:39:12:390 INFO r.a: -- Proxy Port: null
2013/05/31 07:39:12:390 INFO r.a: ---------------------------------------------
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/liblwjgl64.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/liblwjgl.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libjinput-linux.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libjinput-linux64.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libopenal64.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libopenal.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libkeybd.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=resource, value=[linux] native/libfroth.so]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/liblwjgl.jnilib]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/libjinput-osx.jnilib]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/openal.dylib]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=mac os x, osname=windows vista, osarch=x86, key=resource, value=[mac os x] native/libfroth.jnilib]
2013/05/31 07:39:12:405 INFO r.a: Skipping [quals=linux, osname=windows vista, osarch=x86, key=java_location, value=[linux] /spiral/client/java_linux.jar]
2013/05/31 07:39:12:452 INFO r.a: Able to lock for updates: true
2013/05/31 07:39:12:483 INFO r.a: Verifying application: http://download.threerings.net/spiral/20130528223636/
2013/05/31 07:39:12:483 INFO r.a: Version: 20130528223636
2013/05/31 07:39:12:483 INFO r.a: Class: com.threerings.projectx.client.ProjectXApp
2013/05/31 07:39:12:483 INFO r.a: Dropping status 'm.validating'.
2013/05/31 07:39:13:825 INFO r.a: Dropping status 'm.validating'.
2013/05/31 07:39:14:621 INFO r.a: Resource failed digest check [rsrc=rsrc/intro-bundle.jar, error=java.util.zip.ZipException: error in opening zip file]
2013/05/31 07:39:15:011 INFO r.a: Resource failed digest check [rsrc=rsrc/full-music-bundle.jar, error=java.util.zip.ZipException: error in opening zip file]
2013/05/31 07:39:15:011 INFO r.a: 2 of 34 rsrcs require update (32 assumed valid).
2013/05/31 07:39:15:603 INFO r.a: Downloading 207331198 bytes...
2013/05/31 07:39:15:837 INFO r.a: Downloading resource [url=http://download.threerings.net/spiral/20130528223636/rsrc/intro-bundle.jar, size=68328172]
2013/05/31 07:41:56:087 WARNING r.a: Download failed [rsrc=null]
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.threerings.getdown.net.HTTPDownloader.doDownload(Unknown Source)
at com.threerings.getdown.net.Downloader.download(Unknown Source)
at com.threerings.getdown.net.Downloader.download(Unknown Source)
at com.threerings.getdown.launcher.Getdown.download(Unknown Source)
at com.threerings.getdown.launcher.Getdown.getdown(Unknown Source)
at com.threerings.getdown.launcher.Getdown.run(Unknown Source)
2013/05/31 07:41:56:090 INFO r.a: Verifying application: http://download.threerings.net/spiral/20130528223636/
2013/05/31 07:41:56:090 INFO r.a: Version: 20130528223636
2013/05/31 07:41:56:090 INFO r.a: Class: com.threerings.projectx.client.ProjectXApp
2013/05/31 07:41:58:323 INFO r.a: Resource failed digest check [rsrc=rsrc/intro-bundle.jar, error=java.util.zip.ZipException: error in opening zip file]
2013/05/31 07:41:58:371 INFO r.a: Resource failed digest check [rsrc=rsrc/full-music-bundle.jar, error=java.util.zip.ZipException: error in opening zip file]
2013/05/31 07:41:58:372 INFO r.a: 2 of 34 rsrcs require update (64 assumed valid).
2013/05/31 07:41:59:944 INFO r.a: Downloading 207331198 bytes...
2013/05/31 07:42:01:630 INFO r.a: Downloading resource [url=http://download.threerings.net/spiral/20130528223636/rsrc/intro-bundle.jar, size=68328172]

Is this correct? Lol, not really good when it comes down to this >.<

Thu, 05/30/2013 - 19:32
#5
Hearthstone's picture
Hearthstone

GOODIE!

It's finished!

Finally...

Thank you Mr. Helios. :3

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