I tried to submit a support ticket because I was leveling an item for someone, and then I noticed that all I get when I try to open the secure (https) parts of support page is a blank page. I tried using another browser, disabling Avast, tampered with settings etc to no avail.
Support tickets not working
Thu, 05/19/2011 - 08:27
Thu, 05/19/2011 - 11:53
#2
I cleared the caches, updated
I cleared the caches, updated Java , turned off security, even tried to change character encoding. It's still not working. (Java Scripting was enabled to begin with)
I'm using Firefox 4 on Windows 7 (64-bit) if that helps.
Thu, 05/19/2011 - 23:06
#3
I'm using ie9 on vista
I'm using ie9 on vista (32-bit)
i can't too
Sat, 05/21/2011 - 00:21
#4
BUMP This problem persists,
BUMP This problem persists, and I would really like to use the support ticket to give an item back to it's owner, before it's too late.
Sat, 05/21/2011 - 00:27
#5
I don't know what causes
I don't know what causes this, but I am trying to tease out the issue by chaining my web browser's settings. The difficult part is actually creating the issue because I've never had it.
Sat, 05/21/2011 - 15:22
#6
all have done!! but still cann't open
Still Blank Page!!!
Sat, 05/21/2011 - 15:46
#7
I'm sorry you are having this
I'm sorry you are having this problem, while we all try to find a solution, I would suggest you contact us at support@spiralknights.com about the item that needs to be transferred. Please remember to mention the problem with the support site and the steps you have taken so far, include as many details as possible so we can try to help you find a solution.
Sat, 05/21/2011 - 23:20
#8
Thanks for your support!!
For GM Clotho,
thx for your support, i have email to support@spiralknights.com the item that needs to be transferred, please follow up my issue ASAP.
I will pose here when the transferred have successful, and let other player to know here have a solution which have problem same as me !! :)
IGN : Dioasker
Make sure that Java Scripting is allowed by your browser. Also, make sure that a security suite program is not blocking scripting for that web page. Once these are done, clear the browser's cache and Java cache and force a refresh on the page. If that doesn't work, please let us know!