I was soloing the Ice queen, it took me about an hour to make it to the sanctuary, I wasted over 20 sparks in the entire run and when I finaly made it, I COULDN'T PICK UP THE ECHO STONE D:, the game apparently glitched/buged and no matter the distance or angle I was from the echo stone it would activate or pick it up!
I had to leave without it, because, let be honest here, after trying to pick up a stone for 30minutes and failing you give up hope.
Is it possible for the GMs to give the echo stone to my knight so I don't have to do the run again just for a trophy? I have the proof that my knight just earned shadow lair clearance for t3 but doesn't have the echo stone, and let's be honest here, it's not like you pay 1800 ce every day to get the key so, any possibility of me forgetting it is out.
You sure you don't have it already? If not, send a support ticket. The least they could do is return your shadow key.