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small minority of players unable to access game or website

3 replies [Last post]
Sun, 09/08/2013 - 13:19
Solotron

It would seem a little over 24 hours ago, people have been having problems getting into the game and even unable to access the spiralknight site. This has been discussed through by friends and even the community hub forums to try to reach out for an explanation or such. I'm not one of those people but others are in need of help. Please can someone help. (Some are speculating this to be a server error, as some are from the Europe region)

Sun, 09/08/2013 - 13:58
#1
Hingy
yes! what solo said! (bump)

yes! what solo said! (bump)

Sun, 09/08/2013 - 16:13
#2
Little-Juances's picture
Little-Juances

Try typing ipconfig /flushdns on windows console prompt (might need admin rights).

Mon, 09/09/2013 - 02:52
#3
Sir-Greenlink's picture
Sir-Greenlink
Thanks for letting the good

Thanks for letting the good people of the forums know about this issue, Solotron. :)

Me and a few other members of the Steam Spiral Knights community were trying to figure out what could be causing the problem. We attempted various methods until eventually one user decided to experiment with using Google's public IP address. After hearing of the success, I tried it myself and am now also able to access the game.

If you know anybody that is unable to play, please try to spread the word to them as much as possible. As long they have a basic understanding of how their Operating System works, all that they need to do is follow the instructions and they'll be just fine. https://developers.google.com/speed/public-dns/docs/using

It may be worth trying the method posted by Little-Juances first, though.

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