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Have Not Recieved Package Items...Need Help.

8 replies [Last post]
Sun, 09/15/2013 - 19:18
Jandgmeyer

Hello, I have a problem. I bought the "Battle Package" some time ago, and still haven't received my Prismatech Bomb Head and Body. I received everything else just fine, except for the Bomb Suit items. (Helmet, Costume Armor)

My IGN Is Jandgmeyer, and any help towards getting this problem/glitch/bug fixed is greatly appreciated.

*Feel free to post suggestions as to what to do as well, Thank You. :)

Sun, 09/15/2013 - 19:28
#1
Its-Some-Secret's picture
Its-Some-Secret
have you

Have you tried to look in the costume section? It does not count as armor, and maybe you didn't look hard enough. :P

Sun, 09/15/2013 - 19:31
#2
Jandgmeyer
Not there.

I've searched my inventory over and over again and again...It's not there. And yes I know it's a costume :P

Sun, 09/15/2013 - 19:38
#3
Its-Some-Secret's picture
Its-Some-Secret
Try

Have you tried mailing the game masters about this? maybe show some proof you bought it?

Sun, 09/15/2013 - 19:47
#4
Jandgmeyer
I suppose

I suppose that would be a good idea, but I am not sure as o how I could prove that I bought it unless they looked at my purchases or something of the sort.

Sun, 09/15/2013 - 19:49
#5
Little-Juances's picture
Little-Juances

Does it show here?
https://billing.spiralknights.com/billing/coin_history.wm

Sun, 09/15/2013 - 19:55
#6
Jandgmeyer
About That

No, but it doesn't show up for a perfectly legitimate reason, on the bottom of the page it reads: "Purchases Older Than 3 Months May Be Expunged", And my purchase is older than 3 months, therefore, not registering.

Sun, 09/15/2013 - 20:05
#7
Little-Juances's picture
Little-Juances

Oh... then yes, you might have a problem.

But! there's still a way to prove it. Battle packs can be bought once per account. Hence, if you already bought it, it should be blocked now. That's your proof of purchase.

Sun, 09/15/2013 - 20:12
#8
Jandgmeyer
Yes!

Yes! I cannot purchase it again, it is blocked, so hence I suppose I DO have proof :D Thanks a lot :D

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