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Scammer

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Sat, 05/21/2011 - 05:19
Abhorsen55
Legacy Username

I forget what guild he's in, or if he's in a guild, but he scammed me out of 25k crowns.

I joined the party a little too late for basil (since basil's still a little bugged - didn't work for me). Anyhow, I asked if anyone could buy this one recipe for me since my basil wasn't dealing me anything I needed. He said he could, but he only had 5k crowns, so I offered to pay up front. He kept saying "I'm lagging, so wait a second" It was a little weird, but I didn't see it as any reason not to trust him..

Anyhow, he's looking at basil, and then he vanishes, presumably up to haven, since I can still whisper him (so he's not offline). I told him I would give him a chance to send my my money back (-100 for mail) if it was an accident, but no response.

Just a heads up, don't do anything with this player.

And please, Eury, if you can try to get a ban for scum like this who make it harder to trust the other, decent people, in this game.

Thank you

Sat, 05/21/2011 - 05:30
#1
Raul
Sorry to hear you got

Sorry to hear you got scammed. Duly noted will avoid this player. He's not in our guild I check the members when I popped on earlier to lift my ban.

Rest assured the Honest Buisnessmen will always take good care of you, and if you ever come across one that hasn't let me know, I'm an officer and I will rock their house down.

Sat, 05/21/2011 - 05:32
#2
Bong
yup i know, he made me

yup i know, he made me crafted a Shield THEN tell me he has no money~ lucky i could resell to someone else, been avoiding and making his business HARD whenever i see him dealing =) , but sad for ya case.

Sat, 05/21/2011 - 05:36
#3
Abhorsen55
Legacy Username
Appreciate it guys. Maybe I'm

Appreciate it guys.

Maybe I'm naiive to trust people in MMOs, but I'm a pretty trusting person in general.

It's like a physical blow when someone injures that trust like this. It's the one thing that REALLY gets me going in a game.

Sat, 05/21/2011 - 06:16
#4
Abhorsen55
Legacy Username
So turns out he's just a kid.

So turns out he's just a kid. Probably 10 years old. After telling a truncated version of the story in trade, someone who knew him stepped in and convinced him to talk to me.

He bought a chaos cloak recipe... Then didn't realize that scamming is something you shouldn't do? Or something. Anyways I think I scared him enough so his balls might have dropped a couple inches and maybe next time he'll be a bit more mature. So not at all what I wanted, but hopefully someone will buy it for 25k.. Anyways I promised him I would tell everyone that it's a misunderstanding.

Lesson to potential scammers and younger players: Don't walk away with someone's money or if they know anything they'll make the game a much harsher place for you.

Sat, 05/21/2011 - 06:16
#5
Raul
Abhorsen the sooner you learn

Abhorsen the sooner you learn to NOT trust the easier it is to trust, because then you have your walls up and only then do you know WHO to trust.

Throughout my life I have been nothing but backstabbed, betrayed, bruised, beaten, and walked on. Trust me, I know your pain.

Sat, 05/21/2011 - 06:18
#6
Raul
So turns out he's just a kid.

So turns out he's just a kid. Probably 10 years old. After telling a truncated version of the story in trade, someone who knew him stepped in and convinced him to talk to me.
He bought a chaos cloak recipe... Then didn't realize that scamming is something you shouldn't do? Or something. Anyways I think I scared him enough so his balls might have dropped a couple inches and maybe next time he'll be a bit more mature. So not at all what I wanted, but hopefully someone will buy it for 25k.. Anyways I promised him I would tell everyone that it's a misunderstanding.
Lesson to potential scammers and younger players: Don't walk away with someone's money or if they know anything they'll make the game a much harsher place for you.

AHAHAHAHAHA what a sap!

Hey guess what I believe it's ban time because no one under the age of like 13 I believe is supposed to have an account.

Nice to know you knocked his balls down.

*high five*

Sat, 05/21/2011 - 07:01
#7
Gigafreak
Legacy Username
Joining a party at Basil

Joining a party at Basil locks his inventory for the joiner. This is meant to prevent people selling the infamous "Basil Ports." It wasn't a glitch, it's fully intended.

Getting scammed, however, is definitely NOT intended.

Folks need to raise their kids not to lie or steal. x_x

Sat, 05/21/2011 - 07:17
#8
Abhorsen55
Legacy Username
Oh I'm well aware it's

Oh I'm well aware it's intentional, but there seems to be a bug where, even if I join before floor 22, I can't buy recipes on d23 :/.

Only YOU can prevent flagrant scamming.

Sat, 05/21/2011 - 07:25
#9
Cactuscat's picture
Cactuscat
While I hate scamming, I

While I hate scamming, I don't think calling out the player on a public forums is the best way to handle it either. :x

It brings up a whole other list of issues and things to worry about; though I'm not positive what OOO's stance is on finger-pointing. The best thing I'd say to do is make a support ticket that you were scammed with the details and the players name, and deal with it from there. If he is found in the wrong, he should be punished accordingly, but there isn't any need for players to assault him or become publicly shamed.

Sat, 05/21/2011 - 07:28
#10
Abhorsen55
Legacy Username
I understand that. But from

I understand that. But from the comments it seems I wasn't the only one. And as I said, he's a kid so it really might have been unintentional (I'm willing to give him the benefit of the doubt even after being scammed, fancy that)

But scamming is the most infuriating thing someone can do to you in an MMO, and to be honest it ruins any sense of community when you can't trust others in your community, so, while he at first just ditched and didn't reply, I thought other people should know so they don't have a similar experience. I don't know if you can get banned or not for what he did (I mean, I was naive to trust a stranger.. but most people in this community are trustworthy, so I guess I'm just naive), so in the case that he wouldn't have gotten banned, the least I could do would be to warn others so they don't have the same painful experience I do.

That was my rationale behind bringing it here.

Sat, 05/21/2011 - 07:32
#11
Choobski
Legacy Username
@GodofSkype

"I'm an officer and I will rock their house down."

With combustible lemons???

Sat, 05/21/2011 - 07:33
#12
Cactuscat's picture
Cactuscat
Nah, I understand completely.

Nah, I understand completely. Just, in a lot of online communities I've seen, they prefer to stay away from calling out players.

And I wouldn't say you were necessarily naive either - it is directly against the ToS/Community Standards that OOO laid out, so it is reasonable to expect people to adhere to said rules. At the same time, you never know which people actually will. :P But at least you'll know that they can be actioned, and that you can get whatever was stolen from you back, if you report it.

Sat, 05/21/2011 - 07:50
#13
Raul
Actually calling them out and

Actually calling them out and ruining their reputation is THE BEST thing to do, because just giving them a warning or a ban does nothing, however public embarassment ho ho ho it's a whole new type of punishment. Shame can really burn..

@Choobski Is that a movie reference? I'm lost.

Sat, 05/21/2011 - 07:54
#14
Cactuscat's picture
Cactuscat
@GodofSkype: It is a Portal 2

@GodofSkype: It is a Portal 2 reference. A great one at that. :D

Eh, depends on if you like that sort of thing. Personally, I think the humiliation isn't needed, it just hurts the actual person more than it needs to. A suspensions or a ban affects them as a player, first and foremost, and makes them know that if they want to continue playing, that they have to abide by the rules.

I just think everyone deserves a fair chance, without the need for people to shame or hate on someone - especially if their only info of the person is from a forum post describing their behavior without even knowing them or their side of the story. :)

Sat, 05/21/2011 - 08:00
#15
Raul
^You are what I like to refer

^You are what I like to refer as too trusting, watch your back there Phillip.

Anyways, I think public ridicule and embarrassment are the way to deal with cheaters, because it ruins their name and they become Infamous so they can't do it again.

Mmmm, I've not played Portal 2 YET.

Sat, 05/21/2011 - 08:02
#16
Abhorsen55
Legacy Username
If I was sure it was bannable

If I was sure it was bannable and sure that it would be looked into, I would have left it at that.

Given that that was not a sure case in my mind (the reporting player UI is really confusing, and really unclear as to whether or not stealing someone's cashmoney in a trade is a scam or not (as declared by the game)) I thought this was the surest way to get my money back.

Well, it worked, but I feel a little bad for the guy. But honestly not too bad since it was his choice to scam in the first place. Or at least he was extremely careless and really didn't notice that he had received my money and left in the middle of a conversation for some esoteric purpose? Benefit of the doubt..

Sat, 05/21/2011 - 08:06
#17
Cactuscat's picture
Cactuscat
But that is just it

But that is just it GodofSkype - yeah, say they get shamed and they feel humiliated that they want to change their ways; but by now, who is going to trust them? If everyone won't trust the person, regardless if they have changed, then what is the point? Isn't the idea to make them understand they were wrong, and then make them a good part of the community again?

Whereas, if it is dealt in private and they get warned/suspended and, in turn, makes them decide to be a better player, you'll have players giving him another chance without having to go "Oh, he was THAT guy wasn't he?" and everyone in the end benefits. No hurt feelings, another good person in the community, and no one is the wiser.

And if you want to say warning/banning doesn't do anything, I'd disagree, because in the end, a ban permanently removes that player. At the same time, shaming someone isn't foolproof either: how many times have you seen trolls stick to their guns, even after everyone has denounced them? :P It happens all too often, unfortunately.

Sat, 05/21/2011 - 08:10
#18
Raul
^That's his/her problem isn't

^That's his/her problem isn't it? Shouldn't have done it in the first place.

Sat, 05/21/2011 - 08:15
#19
Cactuscat's picture
Cactuscat
Of course not - but why be

Of course not - but why be harmful to the person when you don't have to be?

Also, Abhorsen, straight from the ToS and community standards on the wiki (for future reference):
"Don't take what's not yours! - Stealing is defined as taking the in-game property of another knight without the knowledge and permission of that knight. Scamming is stealing from another knight through misrepresentation - examples would be stating that an item can make you invincible, impersonating an administrator or tricking another knight into giving out items or account information. ... Regardless of the form they take, stealing and scamming are against the rules and are very likely to result in an account being banned from the game. "

"You agree not to do any of the following prohibited actions: ... engage in any behavior that is contrary to the 'spirit of the game' as defined by Three Rings in its sole discretion. This includes the manipulation of the game environment."

Sat, 05/21/2011 - 08:26
#20
Pawn's picture
Pawn
@ Cactuscat

I think it's important that he passes along the info on our public forum. I personally don't want to be scammed out of 25k in game, that would make for a crappy day. I was upset when i was scammed out of 500 crowns, but it was on principle, not on any effect it really had on my in-game pocket book. I submitted the player complaint for scamming, but there was never any in-game followup asking what was scammed or anything like that :/ Also i didn't see anywhere that they said i should do a support ticket or anything.

Thezoner and Darkzzoner were the scammers i came across that went out of their way to make 500 crowns at the expense of their own dignity. And i gladly put their names here.

Thanks for the heads-up Abhorsen.

Sat, 05/21/2011 - 08:27
#21
Raul
I suppose this may go along

I suppose this may go along with the 2 wrong don't make a right but, well you eff with me I eff you back twice as hard.

If he didn't want trouble, he shouldn't of started it, I don't care his age, ignorance is no exception the the law or TOS.

Sat, 05/21/2011 - 08:31
#22
Icee's picture
Icee
/complain

Don't complain here on the forums.

/complain (knight name) in the game. That will send an official complaint to the on-duty GM and trigger an investigation.

Sat, 05/21/2011 - 08:36
#23
Raul
I still think it's very

I still think it's very important to bring it to the communities attention so they don't get scammed and if they get caught again because people are watching for it, they get banned that much faster.

Sat, 05/21/2011 - 08:43
#24
Cactuscat's picture
Cactuscat
Well, that is why the proper

Well, that is why the proper way is to report him to the correct people. They will investigate, (hopefully) return any scammed items, and take necessary action. I understand you want to alert other players, but the best way to prevent it from happening at all is to report it first and foremost. If the entire situation can be resolved without any feelings getting caught up in the mix or any lynch mobs forming, then shouldn't we try for that?

Sat, 05/21/2011 - 08:53
#25
Raul
Report it there and report it

Report it there and report it here, problem solved.

Sat, 05/21/2011 - 09:01
#26
Pawn's picture
Pawn
I agree

I agree with skype. I think it's nice of you cactus to want to protect people from finger-pointing and possibly slanderous claims, but the fact of the matter is that more than likely if someone is scamming 1 person then they are scamming more than 1 person. I think as an online community I would be doing my fellow message board posters a disservice to not tell you guys if someone scammed me out of 25k.

I come on here and share ideas with you guys, and give feedback on yours. I debate, i argue, i support, etc etc. I feel like i have a superficial relationship with the forum members, and albeit superficial, it is a relationship and i would and will want to protect you guys from stuff like this. In turn i GREATLY appreciate your protection from it as well.

Also skype brought up a good point about guilds--if an officer or high ranking member of my guild was scamming people out of their crowns, i'd definitely want to know about it and either know something was done, or disassociate myself from the guild. And by just reporting it, that kind of information may never actually be passed along to the guildies themselves. Considering it is unlikely that someone is gonna scam their own guildmates.

Sat, 05/21/2011 - 09:03
#27
1dinosaursqw
Legacy Username
To prevent yourself from getting scammed...

I am an extremely seasoned trader. I have never spent real life money on MMORPGS, and I still am able to come up with hefty sums of money. Here are some tips for prevention of scam:

1. Know who you are trading/putting your trust with. Inspect the person's equips. If the fella has high tiered equips (4*or5*), chances would be that they wont scammed in fear of getting banned. Best if you have traded with the person before to know that he/she is trust-able

2. Always calculate the loss incurred should a scam occur. Chances is that when you are scammed you would never get back your entities even if the other character is banned. Mentally prepare yourself - and the result of considering most higher tiered trades would end up in you having paranoia and farming for the item yourself to prevent getting scammed...

3. Warn the person about scam and about getting banned. Send mails as reminder if they dont pay up. Pms get forgotten easily. This gets the other player psyched up in case they are thinking of any monkey business.

25k crowns for a chaos cloak? Consider yourself lucky... I got scammed of 900CE before in return for the sadistic pleasure of watching a character burn in hell (banned forever) :P
But scammers aside, most people in SK that i have traded with are trustworthy. Reaching up to one-sided trades with net value worth of 7kCE before.

Sat, 05/21/2011 - 09:07
#28
Baines's picture
Baines
Proof

Get a screen cap, if not just /complain. Without a screen cap, your actions are hearsay/slander. Watch: UserX scammed me. Poor UserX. Maybe I am just mad he wouldn't want to trade with me, or take my offer, or whatnot.

Just my two crown on the matter,

TB

Sat, 05/21/2011 - 09:20
#29
Raul
Proof is always good for

Proof is always good for slander whahehehehe. Most of the players are trustworthy however, as we get more and more players this is going to increase. Keept that print screen handy folks.

Also, don't do anything questionable. I really wish they would implement a COD mailing system to make trade much easier, so that if I mail you something you have to pay for it first and can't scam me.

IE. Someone wants 100 dark shards at 25each. I would send them off an email, attatch the shards, and place it under a COD and the amount they are to pay if they want the item, if they decline the COD, delete the email, or it times out, the items come back to you.

Hmmm, I rather like that idea..

Sat, 05/21/2011 - 14:08
#30
Cactuscat's picture
Cactuscat
Fair enough - now I just

Fair enough - now I just wonder what OOO's stance on it is, if they have one at all. If you are reading this Eurydice, any thoughts on specifically naming players?

I just remember a thread awhile back which called out bad players, but I can't remember if they ever censored the names.

Sat, 05/21/2011 - 14:44
#31
Kaybol
Legacy Username
The last thread where

The last thread where scammers got named and shamed Poseidon came in and explained this is against the forum rules (Personal attacks--anything intended to insult or belittle another person).

If someone "scams" you (you gave your crowns in exchange for a promise, which is not a tradable commodity in Spiral Knights) then /complain <player>. Do this everytime it happens. Don't post it on the forums. The GMs open this player's "file" and immediately see any related complaints from other players. Based on these reports they can decide on a suspension. So /complain to give the GMs a more complete file on the scammer.

Creating a forum post isn't going to get this player suspended and isn't going to stop them from scamming others.

Sat, 05/21/2011 - 15:13
#32
pkninja
Legacy Username
looks like they just did

The guy's name is gone now...

Sat, 05/21/2011 - 16:02
#33
Rommil's picture
Rommil
BEWARE

he is a scammer.. Granted, it was my own fault for exhibiting good fellowship and trying to help out a fellow knight in need.

Is there already a thread to list scammers? if not, it might be beneficial for the community.

just read two posts above.
thats a shame. a list of known scammers would be a valuable resource.

which begs the question, how many complaints does it take to send a redflag?

Sat, 05/21/2011 - 16:04
#34
Kaybol
Legacy Username
No, it would not. Only a

No, it would not. Only a small portion of all players visits the forums and an even smaller portion would find such a thread. Furthermore it is against the forum rules to personally discredit a player. All in all, such a list wouldn't help.

What helps: /complain. What also helps: be smart, don't trade something for nothing. When you give something away, don't expect to get it back. Only make a trade when you're satisfied with both ends of the deal. If you're putting your items in and they're not, that's not a trade; it's a donation.

Sat, 05/21/2011 - 16:18
#35
Rommil's picture
Rommil
save your condescension

#1. I edited my post.
#2. It doesn't add to any valid argument you might have, only detracts from it.
#3. Technically you are wrong. IRL, a verbal component to an agreement (or contract) is part of the agreement (or contract) granted the liability falls on the injured party to provide proof. So no, its not really a "donation." Its not absurd to think that the same decorum and values would travel over into the game, as we are all playing the game in our real life. --that being said, good fellowhip is like gambling, never offer what you can't afford to lose. and i didn't.

p.s. Obviously, such a thread would be beneficial for THOSE PLAYERS THAT VISIT THIS SITE, that was "the community" i was referring to. Titled "known scammers" it would be pretty easy to search for.

I realize all this is moot, b/c its against the forum rules. Thus, i'm not even arguing that we should have it. I'm okay with the rules as they are, and once knowing them, am more than happy to abide.

Sat, 05/21/2011 - 20:12
#36
Raul
If I may, I think that

If I may, I think that personal discreditation being againt the rules, IS STUPID. It's done IRL every day for theives, scammers, briggands, or pirates. This is beyond stupid. The community has a right to know if some son of a B is going to steal their crap or try to.

If there was a known list of scammers it could be stickied.

Furthermore, you are expected to visit a forum of the game you are playing for information.

Sun, 05/22/2011 - 01:57
#37
Kaybol
Legacy Username
@GodofGripe1

This is not real life. Things are simpler here.

Perhaps it is done in the state where you live. Where I live the goverment isn't allowed to hang up a list of known offenders anywhere. Has something to do with the privacy law I think, and currently is heavily debated because of a lot of recent publicity about child abuse. Even in real life it's usually not allowed.

But even if it is allowed where you live, here on Spiral Knights we don't need it.

I'll repeat what I posted twice before, since obviously you didn't think about it. /Complain the player. He can scam a person once, if the victim /complains the scammer gets suspended (you already found out personally how well that system works). Usually this will make them clean up their act. If it doesn't, they will get /complained again, followed by either a longer suspension or a permanent ban.

We don't need a list, offenders will get permanently banned. We don't need to discredit players, we do need to report them.

The system works if you report. Anything else is a weaker protection with side effects.

Sun, 05/22/2011 - 02:13
#38
Tive's picture
Tive
Well basil invites are

Well basil invites are clearly obsolete now. Just send your money to someone claiming basil sells your recipe and this is totally better than before.

Mon, 05/23/2011 - 05:22
#39
Abhorsen55
Legacy Username
@Kaybol

As to "Where I live the goverment isn't allowed to hang up a list of known offenders anywhere. Has something to do with the privacy law I think, and currently is heavily debated because of a lot of recent publicity about child abuse. Even in real life it's usually not allowed." ...

  • http://www.fbi.gov/wanted
  • http://www.familywatchdog.us/

Also..
" Only make a trade when you're satisfied with both ends of the deal. If you're putting your items in and they're not, that's not a trade; it's a donation. "

This was exactly my point. It wasn't a donation, we had worked out a deal where I pay him in advance and he gives me the item I payed for soon after. I didn't say "hey trade with me", give him the money, then say "now go buy an item for me?". That would be more akin to a donation. It was a deal . I don't know where you're from if there's no public offender-information available, but if there's also no kind of deal where you pay debts of pre-organized deals at such a time where the debt is able to be paid (read: I'm given a research endorsement, but then skip off without ever talking to my investors again -- does that happen without my name being slandered? I don't think so).

Sure it's a game, and I should probably not trade with someone I don't know very well, but I like to think that the community of this game is trustworthy enough such that it's possible for me to make such deals.

To the guy above who warned about the guidelines of making such trades - I agree that generally more end-game players are generally more trustworthy. Given that this was T3, it was required of him to have 4/5* gear, so I thought it was safe.

Anyways my point is it wasn't okay. I did report him, but after an hour no noticable action had happened, so I came here. I was completely furious, so I made sure he was guilty (created a new character and did a semi-sting (offered to sell him an expensive item for cheap, to figure out if he was really bugged out or just ignoring me) and determined that he was in fact guilty). Then I came here because I wasn't guaranteed that any action would be taken otherwise. I don't see what's wrong with that. If he didn't want to be badmouthed maybe he should have responded to one of the 20 warnings I gave him that this is the course of action I would take? He had ample warning.

And I also regret not taking real evidence - the screenshots I tried to take... Well I was on the wrong computer and pressed the wrong button. Yes I know I'm dumb. I'll do it right next time.

Sorry for reviving a dead thread, but I just got internet access back - I was moving out of college at the end of the year.

Kaybol, please don't tell me to "be smart" because I expected another person to have the decency not to steal. Sure it's easy to sit there and call me dumb while you weren't victimized, but maybe try to empathize and understand how frustrating and infuriating it is to have your items stolen from you when all you did was try to trust those people.

It's not something that you can just take in stride that easily. Maybe if we were able to work with a GM (like when we're bugged in game) and have the issue worked out so we know something is actually _happening_ then this wouldn't be necessary, but if I'm not assured that anything is actually coming of my complaint, there's no way for me to feel justified.

Mon, 05/23/2011 - 05:59
#40
Pawn's picture
Pawn
Kaybol

You are being way to open-handed with your approach to cheaters. It seems very naive to believe /complain that's all you should do. Whatever. There is no proof that people are getting banned for this. And no one /complained skype, a mod had to clean cuss words out of his forum posts.

HOWEVER, if skype can get banned for cussing in forum and publicly everyone sees the proof that such has happened, the same SHOULD apply for ban. There should be a viewable ban list with dates (and possibly reason) of ban. Until then, i'll probably take my chances with coming to the forums and blasting scammers names in addition to /complain. The mods can clean it up if they see fit. If they see fit to ban me, i'll file a support ticket EVERY DAY asking what they did with the scammer?

Mon, 05/23/2011 - 09:22
#41
Kaybol
Legacy Username
@Abhorsen55

You're right, you do deserve my sympathy for losing the goods you worked so hard for, to a poorly behaving player. You do have my sympathy. I didn't voice it in my previous post(s) so let's rectify that first. :) It sucks and you're rightfully angry.

My posts were intended to help prevent this "scamming" more effectively though.

Again you're making analogies to real life. This is not real life. And you can give me examples of websites in your country/state, it doesn't change the fact that in my country things are different. Those websites you posted are either for guilty people (the FBI one) or repeat offenders (watchdog). In this game there's no need for a wanted list, GMs can suspend anyone they know the name of. Repeat offenders can be banned.

OOO states clearly they don't want shaming of players on this forum. But now I'm repeating myself.

To prevent scamming you can raise awareness of scamming itself. The devs could put a text on the trade box, "be aware that you might never receive your items back once you've traded them". Raising awareness needs to happen before the scammer comes along. Don't tell me that you searched the forum for this person's name before doing the trade with this person, or that you searched "scamming" just to find out about possible ways to get scammed in this game. Nobody does that.

In other words: I still don't see what purpose a wall of shame would fulfill. The tools are already in place (although I agree some feedback from a GM on your report would be more than nice, I'd say it's a must). A wall of shame would in most cases be found after somebody got scammed, not before.

@jeburk: I didn't say people only get banned if you /complain them. /Complaining players is the most direct way players have to solicit a GM's attention to deal with another player's (poor) behaviour. Creating a forum post is the way to get the community's attention to it.

I personally didn't see evidence of players getting banned for forum behaviour until they started publicly talking about this themselves, so I probably don't get your second point.

A list of currently banned people sounds interesting. Know any games that do this?

Mon, 05/23/2011 - 09:50
#42
partypoper
Legacy Username
I know a scammer

I know a sacammer, it's OOO . lol sorry i couldn'r resist

Mon, 05/23/2011 - 11:26
#43
Eurydice's picture
Eurydice
Community Manager
Please do report instances of

Please do report instances of scamming in-game as soon as you see them happen. Scamming is a ToS violation, and we want to hear about it ASAP. When you report ToS violations in game, it puts a record and a set of logs in the queue for the on-duty GM to evaluate. Where a violation is found, penalties are applied. This produces more reliable results than a forum post, which may not be seen as quickly, and which contains no solid evidence of wrongdoing.

I'm afraid we can't accept screenshots as evidence, or we'd get an influx of Photoshop artists trying to get others in trouble.

For privacy reasons, we generally decline to comment on the outcome of reports. Imagine if someone wanted us to publicize your support history!

Mon, 05/23/2011 - 13:49
#44
Pawn's picture
Pawn
@ Eurydice

"For privacy reasons, we generally decline to comment on the outcome of reports. Imagine if someone wanted us to publicize your support history!"
...
Me: The game won't play on my computer, HEEEEELLLPPPP
Tech Support: Um, we see you've been going to some questionable sites...a lot of them...all the time...for 10 minutes at a time...we think this could be the reason your computer isn't working very well.
Me: Thanks guys.

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