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Technical Issues

Where you ask for assistance in installing or running the game client.

Failing to open the Steam client

Submitted by Forum-Alfred on Mon, 09/09/2013 - 14:51
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  • Technical Issues

Morning everyone!

Today when I logged on (or at least tried to) SK from Steam, it will open to the knight selection screen, but then instantly close itself. Does anyone know how to fix this? It was working fine last night so I'm not too sure what's happening =/

Also, am I the only one with this issue or are there other Steam players facing a similar issue? If you have resolved it can you please post how to fix it here thanks!

Cheers ^_^

  • 1 comment

(Ir)regular crashes

Submitted by Floating-Unicorn on Mon, 09/09/2013 - 13:32
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  • Technical Issues

Greetings, spiral knights community. This is my first post here in the forums (I'm a shy one), and it's about something that's been troubling me since I started playing. I play on a fairly weak laptop: I somewhat lag when more people and more visual effects are on screen, and I take longer to load than most other party members. That is not a problem, and I've grown used to it. My problem is, whenever I play Spiral Knights for a while (usually at least 1 or 2 hours), my game ends up crashing. Well, I guess "crashing" isn't the right term. It freezes.

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i can't buy any energy package !!

Submitted by Namoussa on Mon, 09/09/2013 - 08:33
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  • Technical Issues

i wanted to buy some energy with my paypal but when i clicked on GET ENERGY a 502 error comes , rebooted my pc , router changed the computer and still same probleme ! Help please !

Error 503

Submitted by Howardd on Sun, 09/08/2013 - 21:40
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  • Technical Issues

Error 503 is back! Players, Game Masters, Please help!

small minority of players unable to access game or website

Submitted by Solotron on Sun, 09/08/2013 - 13:19
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  • Technical Issues

It would seem a little over 24 hours ago, people have been having problems getting into the game and even unable to access the spiralknight site. This has been discussed through by friends and even the community hub forums to try to reach out for an explanation or such. I'm not one of those people but others are in need of help. Please can someone help. (Some are speculating this to be a server error, as some are from the Europe region)

  • 3 comments

Spiral Knight shut itself? Plz help

Submitted by Flareomega on Sun, 09/08/2013 - 07:29
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  • Technical Issues

My Spiral kniight shut itself and i'm playing steam version. If anybody can help me i'm appreciate it, htnak and here my launcher.log

2013/09/08 21:23:25:282 INFO r.a: ------------------ VM Info ------------------
2013/09/08 21:23:25:287 INFO r.a: -- OS Name: Windows 7
2013/09/08 21:23:25:288 INFO r.a: -- OS Arch: x86
2013/09/08 21:23:25:288 INFO r.a: -- OS Vers: 6.1
2013/09/08 21:23:25:288 INFO r.a: -- Java Vers: 1.6.0_25
2013/09/08 21:23:25:289 INFO r.a: -- Java Home: E:\Game\Steam\steamapps\common\Spiral Knights\java_vm
2013/09/08 21:23:25:290 INFO r.a: -- User Name: Dan

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Windows 7 x64 Game won't launch, Help please.

Submitted by Alberith on Sun, 09/08/2013 - 06:40
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  • Technical Issues

Okay, so before I get a bunch of bull about updating java reinstalling clients, trying through steam, yatta yatta. Done all of that like at least 3 times.
- Reinstalled java around 4 times.
- removed and reinstalled spiral knights 3 times.
- Removed and installed spiral knights via steam.
- Tried java in multiple browsers.
- tried disabling fire wall and adding exception.
- tried launching through website and downloaded version.
- I have removed everything completely before every try.

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Billing is back up annnnd it ate my money

Submitted by Ark-The-Monsta on Sun, 09/08/2013 - 02:44
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  • Technical Issues

I noticed that the billing system came back up and the energy packages load once again. I decided to buy 7,500 energy for $20 through Steam. Upon purchasing the Steam wallet funds I hit purchase on SK and after a few seconds I'm given "An unexpected error occurred on the server" message with no CE obtained and a $20 USD pending charge on my credit card. Splendid...

Filing a support request in-game right now. Until then I advise anyone to hold off on tossing money at OOO in the meantime as billing is still clearly down but in a much more destructive way I guess.

  • 4 comments

i am unable to log in

Submitted by Apace on Sat, 09/07/2013 - 16:13
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  • Technical Issues

I tried both my steam sk client and stand alone sk client

both give me this error message:

Either there is a temporary network outage or the server is notyet fully operational. please wait a moment before reconnecting.

tried the simple method of restarting stuff but it makes no difference

Bug report and energy depot

Submitted by Crazydsf on Sat, 09/07/2013 - 11:22
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  • Technical Issues

When i tried to submit a bug report about the energy depot not loading the packages to purchase, i shortly after discovered that the bug report would only be made to fail submission. The bug report isnt sending reports, and the energy depot isnt loading packages to buy from.

  • 3 comments
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