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Technical Issues

Where you ask for assistance in installing or running the game client.

Messed up login

Submitted by Chompybrony on Wed, 07/27/2011 - 19:11
in
  • Technical Issues

I was playing the other day and it worked fine.
Yesterday I tried playing and the login screen looked like this:

http://sadpanda.us/images/584962-398283B.png

I have no idea what caused this, or how to fix it.

When I log in it gives me a black screen and nothing happens (I gave it over half an hour once, with no change, I just closed it afterwards).

I've already uninstalled/reinstalled the game client. No change.

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I cant play because of all these cookies...

Submitted by Negazero on Wed, 07/27/2011 - 05:47
in
  • Technical Issues

This always happens.Same old black screen..and I have to reinstall Spiral Knights and delete cookies for me to play for only like 3 days.And when I delete cookies I might delete something important.Three Rings,PLEASE fix the problem!

  • 2 comments

Unexpected end of file from server

Submitted by Yoichi on Tue, 07/26/2011 - 02:55
in
  • Technical Issues

Some people, myself included, have been getting an error along the lines of "Received unexpected end of file from server" when patching.

Looking in the launcher.log reveals something like this:

2011/07/26 09:19:32:122 INFO g.a: Attempting to refetch 'digest.txt' from 'http://download.threerings.net/spiral/20110721120606/digest.txt'.
2011/07/26 09:19:32:163 WARNING g.a: getdown() failed.
java.net.SocketException: Unexpected end of file from server
at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)

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Steam problem

Submitted by tuiopo96 on Mon, 07/25/2011 - 23:26
in
  • Technical Issues

guys i have a problem with entering ingame with steam. It shows me that error http://imageshack.us/photo/my-images/703/2011072600001.jpg/. I restarted steam few times and still it give me the same error. Help please :(:(:(

  • 5 comments

Аккаунт в игре.

Submitted by Podarok on Mon, 07/25/2011 - 23:04
in
  • Technical Issues

Простите если не там пишу. У меня плохо с английским. Надеюсь у вас хорошо с русским=) У меня трудности с входом в игру. Не понимаю по каким причинам. Подскажите пожалуйста в чем проблема.
http://s013.radikal.ru/i322/1107/02/e09fe8c931b1.jpg

  • 4 comments

Crashing problems

Submitted by Narissafox on Mon, 07/25/2011 - 21:39
in
  • Technical Issues

Heya all!
My following problem is this; as soon as I open SK to play, I'm not into it for even 5 min. that the WHOLE system crashes; it won't respond to anything
and eventually the computer restarts on itself (before doing so the screen blinks and throws me a blue screen with, apparently, the error but doesn't
give me enough time to read what happened). I have checked my system and I have the drivers up-date, latest Java version and the minimum system
requirements for the game to run.

Also, when I'm browsing the forums I have this red banner up which says:

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Steam Account

Submitted by Lansworthy on Mon, 07/25/2011 - 20:36
in
  • Technical Issues

I'm unable to log into Spiral Knights, it keeps saying that it experienced an issue with the Steam client. So I uninstalled it, reinstalled it, and still unable to log on.

I would really like to play, but this apparently is stopping me dead in my tracks. Any solutions or help available?

  • 9 comments

Steam Knight Mask - One character only?

Submitted by Nandabun on Mon, 07/25/2011 - 17:24
in
  • Technical Issues

Hi there! Loving the game, and hoping a GM/Mod/Dev/whatever sees this thread and can help..

My main character had gained the Steam Knight Mask due to Steam friend invites to the game. I really like the item, but unfortunately, due to certain.. complications that arose due to things I can't speak of publicly (I'll be happy to share whatever information is needed with someone in charge) I had to delete that character.

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Can no longer log in using Steam.

Submitted by Koozwad on Mon, 07/25/2011 - 16:09
in
  • Technical Issues

So, I quit my game a few hours ago, then started it again and the 'Use Steam Account' checkbox has disappeared. I can no longer log in to my account. Does anyone know of a way to fix this? I have already verified game files, uninstalled the game to no avail.

  • 2 comments

The support page does not save my requests.

Submitted by Oglaf on Mon, 07/25/2011 - 15:39
in
  • Technical Issues

I have made multiple support requests that my spending limit be lifted, but they aren't saved. When I check "My requests" the whole page is blank, there is nothing there.

Help?

  • 1 comment
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