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Technical Issues

Where you ask for assistance in installing or running the game client.

Kongregate transactions not working

Submitted by Johny-Derp on Mon, 02/09/2015 - 06:09
in
  • Technical Issues

I am a Kongregate player. You don't see alot of them. But the Kongregate transactions don't work. What i mean is that i wanted to buy 750 energy and i clicked purchase and nothing appeared in the Kong page. Who ever the admins are, do you know if this is on your behalf or Kongs behalf? i really need energy on this game.

My Kong IGN is Fox-Zero-Two.

Failed to connect to Server

Submitted by Almond-Riddle on Sun, 02/08/2015 - 23:34
in
  • Technical Issues

I have 2 accounts. One on Kongregate and this one. Both of them keep getting the above message everytime I try to log on. If it helps somehow, I'm using Ubuntu and I play the game on my browser, did not download the installer.

  • 8 comments

Trinity-Limit wants to come back! :c

Submitted by Trinity-Limit on Sat, 02/07/2015 - 09:43
in
  • General Discussion
  • Technical Issues

So a few months back, my Dell laptop's screen went all fuzzy, and turned into very bright pillars of colors, one fourth of the screen would be hot pink, the others would be pink or vise-versa and would really strain my eyes, due to it being very bright.

  • 8 comments
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Issues with the Java virtual machine

Submitted by Ming-Ming on Thu, 02/05/2015 - 17:38
in
  • Technical Issues

This is my first time browsing the forums to any real capacity, however, I was told going here would be the best way of trying to resolve my problem.

A few days ago, I installed the most recent patch to SK for Steam, and the patch went along fine, as it usually does. The key thing here is? The game refuses to boot at all, due to it not being able to under the Java virtual machine. I uninstalled Java, reinstalled it, made sure it was the most recent release as well. Still can't get any farther besides it not being able to boot the Java virtual machine.

  • 2 comments
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Every time i press the screenshot button..

Submitted by Thebronzemonsta on Sun, 02/01/2015 - 15:02
in
  • Technical Issues

my window just closes and when i relaunch it goes to where i was before as if i d/c. IDk when this started happening like i have taken screenshots before and one day it just randomly stopped working.

  • 11 comments

USA Servers are offline.

Submitted by Hennils on Sun, 02/01/2015 - 05:16
in
  • Technical Issues

At the moment everyone who is playing with their region settings on USA won't be able to open missions or use the "Return to Haven" buttons. You can still join other Knights in their Missions or in Haven, but those will be running on European servers.
So in order for yourself to be able to do everything you'll have to change your settings to Europa until the USA servers are back up. During this time you'll probably experience some lag issues.
For the players from Europa there shouldn't be any problem, most of them probably won't even realize the downtime of the USA server.

  • 4 comments
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Can't leave the Ready Room!

Submitted by Frozen-Razor on Sun, 02/01/2015 - 03:33
in
  • Technical Issues

I launch the game through steam which works normally but then when I enter the ready room after selecting my knight I can't join haven nor can I start missions. For joining Haven, when I click on join haven the screen tries to enter the loading screen (meaning it fades to black) but then pops back to the ready room with the message "Could not enter instance. Please try again later" which I have done but it pops up with the same result.
Then for trying to start a mission when I click on start mission the only thing it pops up with is "e.no_node_found".

  • 5 comments
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severe stuttering in event prestige missions

Submitted by Argenteur on Thu, 01/29/2015 - 08:47
in
  • Technical Issues

SK has been working brilliantly since I got a new computer but in the last few days I have played some of the special event levels for the first time and experienced severe stuttering/frame drops. It happened on Shadow Lair Firestorm Citadel 2 days ago and now it has happened twice on The Grasping Plateau level of Shroud of the Apocrea prestige mission - it only seems to start when I reach the level for the second time in the same run. The stuttering makes the game completely unplayable and only a restart fixes it.

Running windowed mode @ 1600x900 60Hz
Windows 8.1

  • 3 comments
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Please Help me OOO

Submitted by Ethazoid on Thu, 01/29/2015 - 00:06
in
  • Technical Issues

My brother was playing my SK on my steam, and he linked it which is fine and I had been meaning to do it for ages. Then it told us we had to sign in with steam from now on. And when I do, it doesn't display my characters. I have restarted over and over with no luck, I now regret the day I ever got steam. did I do something wrong?

  • 1 comment
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SK No Connection and Crashes in APO event

Submitted by Debrak on Wed, 01/28/2015 - 15:00
in
  • Technical Issues

Hey Im having this problem that SK will crash in apo If the Map Is going to bugging some symbols and it does automatticly if i am in a team in the apo Prestige i having then no SK Connection anymore more just java is stopping
Some One can help me ?

As Note Im using The System Windows 8 if it coulnd be usefull for something

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