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Technical Issues

Where you ask for assistance in installing or running the game client.

Windows 7 x64 Game won't launch, Help please.

Submitted by Alberith on Sun, 09/08/2013 - 06:40
in
  • Technical Issues

Okay, so before I get a bunch of bull about updating java reinstalling clients, trying through steam, yatta yatta. Done all of that like at least 3 times.
- Reinstalled java around 4 times.
- removed and reinstalled spiral knights 3 times.
- Removed and installed spiral knights via steam.
- Tried java in multiple browsers.
- tried disabling fire wall and adding exception.
- tried launching through website and downloaded version.
- I have removed everything completely before every try.

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Billing is back up annnnd it ate my money

Submitted by Ark-The-Monsta on Sun, 09/08/2013 - 02:44
in
  • Technical Issues

I noticed that the billing system came back up and the energy packages load once again. I decided to buy 7,500 energy for $20 through Steam. Upon purchasing the Steam wallet funds I hit purchase on SK and after a few seconds I'm given "An unexpected error occurred on the server" message with no CE obtained and a $20 USD pending charge on my credit card. Splendid...

Filing a support request in-game right now. Until then I advise anyone to hold off on tossing money at OOO in the meantime as billing is still clearly down but in a much more destructive way I guess.

  • 4 comments

i am unable to log in

Submitted by Apace on Sat, 09/07/2013 - 16:13
in
  • Technical Issues

I tried both my steam sk client and stand alone sk client

both give me this error message:

Either there is a temporary network outage or the server is notyet fully operational. please wait a moment before reconnecting.

tried the simple method of restarting stuff but it makes no difference

Bug report and energy depot

Submitted by Crazydsf on Sat, 09/07/2013 - 11:22
in
  • Technical Issues

When i tried to submit a bug report about the energy depot not loading the packages to purchase, i shortly after discovered that the bug report would only be made to fail submission. The bug report isnt sending reports, and the energy depot isnt loading packages to buy from.

  • 3 comments

Failed to Load Energy Packages

Submitted by Jayrekk on Sat, 09/07/2013 - 11:06
in
  • Technical Issues

Whenever I try to buy energy I get the error "Failed to load packages". Is there anything I can do to resolve this?

Also, when I try to log onto the website with my steam account, it tells me that steam accounts are unable to log on at this time.

Similar repetitive crashes

Submitted by Zephyniren on Sat, 09/07/2013 - 01:30
in
  • Technical Issues

Whenever I try and load the game, it logs on and comes up to the character page. But, when I highlight my Knight, the game moves to the ready room and immediately crashes. Sometimes it doesn't get as far as the Knight page. I know my computer can run it, as I have played it before, most recently yesterday, and it worked fine. I'm not sure what's happened.

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unable to load ingame purchase page

Submitted by Lord-Lucky on Fri, 09/06/2013 - 23:48
in
  • Technical Issues

basically its what the title says im alos unable to see my billing history or charge from the website

  • 1 comment

Everybody failing to launch in web client ???

Submitted by Tech-Knight-Die on Fri, 09/06/2013 - 22:24
in
  • General Discussion
  • Technical Issues

Anyone failing to launch?
Or Everyone is failing to launch?

~Tech-Knight-Die

  • 5 comments

Horrible mistake during "laagspike".

Submitted by Messor on Fri, 09/06/2013 - 19:38
in
  • Technical Issues

Hello everyone.
This is actually my 1st post so im not sure i posted it in right section. (Please, move it if i made mistake)
Anyway, the trouble is - i was buying a new gun in Supply Depot.
I was wondering should i buy Calahan or Iron Slug and i decided to buy Calahan, but i got horribly laaged...
Clicked several times on Calahan, but when i saw my energy bar empty i realized i bought somehow Iron Slug.
Now my question, is there any chance of swapping my gun for Calahan?
I can even prove i bought this energy via Steam Wallet.

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The Application Has failed to lunch

Submitted by Robinkeren on Fri, 09/06/2013 - 18:23
in
  • Technical Issues

i cant lunch spiral knights from web it write '' the application has failed to lunch due to the following error: server returned to HTTP response code: 503 for URL:http://download.threerings.net/spiral/client/getdown.txt

i dont know why yesterday i can play can somebody tell me why?

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