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Technical Issues

Where you ask for assistance in installing or running the game client.

I always seem to have this problem when updating...

Submitted by Hearthstone on Thu, 08/15/2013 - 22:43
in
  • Technical Issues

I've been a week off from the game cause of my exams, and the recent update(bug fixes and the Companion Prize Boxes) which I am currently downloading won't seem to load.

Some instances:

> Reach 90%, Time 300:00+

> Reach 90%, freeze

> Freeze

> Insane update times

I doubt anybody else is still updating their game at this point, so I can't fathom why the updater is haywire aside from the fact I'm at a distant point from the servers.

Additionally, when it does actually work, it freezes at some point.

Why doesn't my shield (X Button or Right-Click) work?

Submitted by Mrsupernerd on Thu, 08/15/2013 - 15:59
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  • Technical Issues

I have tried switching to other keys, rebooting Spiral Knights and rebooting my PC and nothing works. I am sure all keys work fine and there are no issues with the computer.

What can I do to fix this, or is this an issue with the game and it is a bug?

Thanks for your help!

Can not start game from Kongregate (java.lang.ExceptionInInitializerError)

Submitted by Lellela-Forum on Wed, 08/14/2013 - 06:38
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  • Technical Issues

I am running on Ubuntu Linux 13.04, and my computer is only 1-2 months old, and absolutely positively 100% meets the system requirements. I can launch the standalone version perfectly every single time. However, I need to launch through Kongregate to use my Kreds to purchase energy. When I try to launch the game through Kongregate, I get this error:

java version "1.7.0_25"
OpenJDK Runtime Environment (IcedTea 2.3.10) (7u25-2.3.10-1ubuntu0.13.04.2)
OpenJDK 64-Bit Server VM (build 23.7-b01, mixed mode)
java.lang.ExceptionInInitializerError

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Alchemy Lab not recognizing Special Items in Inventory

Submitted by Mastertetsuo on Wed, 08/14/2013 - 04:03
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  • Technical Issues

I have the recipes for the Aegis and the Azure Guardian Armor, but the alchemy window will not show that I have the corresponding level ten special items, the Mighty Cobalt Armor and the Mighty Defender. The inventory window shows that I have these items and I am able to use them playing the game, but the Alchemy window wont acknowledge them. Has anyone else had this kind of problem, and if so, is there a solution, or perhaps a pending bug fix? Thanks.

  • 1 comment

stuck in character select screen

Submitted by Rickypeter on Wed, 08/14/2013 - 02:38
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  • Technical Issues

um is this affecting anyone else?
cant get on past the entering ready room loading text

http://steamcommunity.com/sharedfiles/filedetails/?id=169423900

its the same on my aeria account.... GO IGNITION :)

help

edit have filed support request already

  • 1 comment

Deleted Account?

Submitted by Migetman on Tue, 08/13/2013 - 22:25
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  • Technical Issues

Hi. My most recent account, Shinzouman, has been deleted, or at least I think it was because I try to log in and it says "no such user" or something to that effect. I'm confused as to why this is and would like to know if there's anything anyone can do about this.

  • 1 comment

Not Receiving Energy and in game support doesn't work

Submitted by Stelim on Tue, 08/13/2013 - 09:11
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  • Technical Issues

I got a mail with attachement of 1600 energy and when i accept & delete it, the mail is deleted but i did not receive my energy. I reall need some help and my in game support doesn"t work i only get a white screen.

  • 1 comment

my acount is hacked !!

Submitted by Jesuistropbeaux on Tue, 08/13/2013 - 06:06
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  • Technical Issues

hello I spiral ridge is already 2 years and I have wanted to take on my account bxlzoo and I notice that my password has been changed as all my mail account I have proof (email of registration dated 2011 and traces payment of your shop) I beg you to give me my account has you well. bxlzoo and sorry for the mistakes, im french

  • 12 comments

i lost alll :(

Submitted by Jesuistropbeaux on Tue, 08/13/2013 - 06:04
in
  • Technical Issues

hello I spiral ridge is already 2 years and I have wanted to take on my account bxlzoo and I notice that my password has been changed as all my mail account I have proof (email of registration dated 2011 and traces payment of your shop) I beg you to give me my account has you well. bxlzoo and sorry for the mistakes, im french

Graphic glitch

Submitted by Julesc on Tue, 08/13/2013 - 03:57
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  • Technical Issues

PICTURES

http://i.imgur.com/G1c0a3l.jpg
http://i.imgur.com/Cr6niA2.jpg
http://i.imgur.com/gHsOHpA.jpg

It appears in ~10 minutes after I go down to clockworks.

PC Specs:

Intel i7 3770k
Sapphire Radeon 7950 3gb VGA (latest driver)
8gb 1866mhz RAM
pretty high end stuff..

Latest java, latest windows 7 updates everything.

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