Forums › English Language Forums › Technical › Technical Issues

Search

Support page not working, noone is answering to my bug report - no assistance - worst customer service EVER!

3 replies [Last post]
Mon, 12/05/2011 - 10:55
Asukalan's picture
Asukalan

NO SUPPORT LINK (either in-game or at wiki support page) IS NOT WORKING FOR ME. Im logged on eveywhere, yet every support link i open is just a blank white page.

All plugins operational. Flash and Java updated. Browser is newest firefox.

No ad blocking plugins (all disabled) and disabled also antivirus for testing purposes.

This is my support page window: im logged in everywhere.
http://i44.tinypic.com/b6tymv.png

This is what i got after clickin any contact link.
http://i44.tinypic.com/rm0cc6.png

Also i have send three days ago a bug report by ingame F2 and posted topic about that on forum
http://forums.spiralknights.com/en/node/35687

yet no single answer from any game officials.

This is WORST customer (yes, im paying then im a customer and i demand attention on my problems related to game) service i ever meet.

Mon, 12/05/2011 - 11:59
#1
Nekinovi's picture
Nekinovi
Well,I have an issue with

Well,I have an issue with paying,I contacted them,noones listening
I AGREE.

Tue, 12/06/2011 - 02:31
#2
Asukalan's picture
Asukalan
Finally i found a support

Finally i found a support email adress. Im very happy that i actually got an answer just a day after i send them my case by mail.

Tue, 12/06/2011 - 13:28
#3
Dogrock's picture
Dogrock
Remember: The support page

Remember: The support page runs on Javascript. If the page is blank some setting on your computer is blocking it.

Also, on the pop-up for bug reports it clearly states "Please note that bug reports are not answered by GMs." You'll never get a reply from a report.

Powered by Drupal, an open source content management system