@Aphrodite - this problem has been reported to death. It is the same exact problem that happens with the sprite in D25 FSC. In D25 OOO bandaided it by moving the sprite, but OOO intentionally ignored the real problem.

When this happens to a user they can do nothing outside of F2 or quiting the game (F2 worked for me, but it might not work for everyone). You can't tell teamates what happened, you can't hit the ?, you can't do anything.

When it happened to me, I got lucky because there was a GM online who got to us fast enough for me and the one person (out of 4) who wasn't stuck to finish vana. But not everyone knows that you can contact in-game support from the wiki through any internet browser. I had to quit the game, load it, and have the GM move me back into the vana fight.

This has an EASY fix. Allow users to hit esc out of the text window. Even causing the window to go away after a limited amount of time isn't a real fix to the problem because it won't allow you to get out of the fire in time to not die. And to say it shouldn't happen so there is no need for an imediate fix is lazy. There are a couple ways you can end up in the fire at Vana, being forced to release a weapon charge that moves you, someone pushing you with the hammer, walking into it at the same time the last person steps on, or even just lag and the server moving your position.

TLDR;

No one cares about reading the NPC (Vana, sprite, anything really) text for the 100th time. Allow users to hit escape on NPC text.