Help me please. I bought 3 Explorer Packs, and sold the Silver Keys to raise money for my equipments. I spent a long time playing to collect enough money for it, and this really helped me. Then, today, I was checking the Auction House, and was previewing a Dusker Coat, when I went to click at the "next" button to see the next page, and clicked on the "Buy Now" button, which is right next to it, instead. That Dusker Coat cost 82000 crowns, now I'm left with nearly no money whatsoever! After all this time I spent playing to get money, after I PAYED with REAL MONEY to help, and then I lose everything because of a simple slip-up like this! The game didn't even ask for confirmation if I wanted the item or not, which I think is a huge design flaw on it's part, since the "Buy Now" button is huge and right next to the "Next" button, and stuff at the AH is expensive. I want a refund, and for the game's makers to add this confirmation so that this doesn't happen ever again, to me or anyone else. I have a print-screen to prove that I bought this item at this price, and I haven't equipped it so it's not bound. If anyone wants to buy it from me for this price, I know it's a lot, or if there's a GM that can help me, I'll be forever grateful.
i lost all my Crowns!!!!
Because, having a confirmation window pop up before the purchase is completed IS a suggestion.
And a fatal one at that, next time just be careful, and to repeat myself, it's 8kcr, you have 3kce, and free elevators for a month or so, QQ GG and KTHXBAI
Imagine if this was you, if you had 1kk crowns, and you lost all of it by accidentally buying an absurdly expensive item you don't want. How'd that make you feel? Psycho-dani?
Do it here:
its NOT 8000cr its 82,000 cr!!!!!!
the link dosent work :/
This problem happens.
Try either putting a / after the link, or click the support link at the top right of your page and click contact support.
So... if you bought a dusker coat for 82K, it's probably pretty good. Just resell it, get most of your cash back. No need to whine about it on the forums. Take action, don't expect other people to fix your problems.
On Ingrid's behalf, I'd like to thank Psychodestroyer for his help. The link isn't working, even with the proposed fix to it, so it wasn't much use, but the intention was there, and we (myself in particular) appreciate that.
OMFG, NO! NO TO CONFIRMATION POPUP ON BUYING!
Just put those buttons apart. NO TO DAMN CONFIRMATION! Its already annoying as hell that you have to wait 3 seconds before being able to use buy it now button.
Or if confirmation, make us able to disable/enable it in settings. NO to suffering of innocent players becouse of ones who cant control their movements/mouse control.
@Asukalanforum
Don't you think waiting a few seconds doesn't compare to losing tons of money? Cause I do.
He just suggested moving the buy now button and the next page button apart. Isn't that what you wanted?
Yeah, I guess. His comment still gets to my nerves, though. But don't mind me, I shouldn't be here for much longer.
ouch that stinks, situation reminds me of a suggestion I made a while back, http://forums.spiralknights.com/en/node/38557
I don't know if you can get your crowns back though there is a lot more money involved then in my case and there should be more evidence laying around unless you deleted the mail your unwanted dusker came in.
Now as far as your suggestion sounds like you just want another safety net like the one I suggested but for auction house, and I have narrowly avoided accidental "buy now" situations myself.
also if you don't want to be asked every time you want to "buy now" you can probably turn it off like the other prompts.
i have the email the item and a screnshot
If it cost 82,000 crowns it probably has some good Unique Varients on it, unless you got unlucky on clicked on a bogus deal.
If it has good UV's then go to the trade forum or relist it on the Auction House.
the UV is medium fire resistance and low shock resistance
This has been complained about before. The suggestion before was to move the navigation buttons away from the buying buttons. For example, the paging buttons could be placed to the far right, just below the scroll bar and the buying buttons could moved to the far left. If OOO was real nice, they would also let you select which page number to jump to. ;-)
Confirmation dialogs tend to not work well because people just get into the habit of hitting "confirm" without thinking.
sell it , problem solve
Thank you epson-stylus, for giving me the money, I'm glad there are still people who comprehend and simpathise with other people's problems, and I hope the makers of the game do something about this Buy Now button so that this kind of stuff doesn't happen to other people, and thanks again epson-stylus for giving me those crowns...
@Xxingridxx why dont you sell it?
i will never get all the money back
It could sell for MORE.
you'll might get most of it , so stop complaining and go back to AH
I lost 37,000 cr on a Twisted Targe that I was not trying to buy. I wanted to click PREV and clicked BUY which is way too close to it.
Of course this is user error (no one needs to go on a rant blaming us as if we don't know we were the ones who clicked the wrong button), but to deny the fact that those buttons are way too close, with no confirmation dialog when far less important actions in the game such as "dropping a vial" have a confirmation dialog its VERY poor design and lack of care for user satisfaction. It makes little sense that you can't drop a vial in game without confirming, but you can spend all your cr with no confirm dialog and that the buttons are close enough to increase the probability of mis-clicks.
Maybe accidental clicks is good for the auction house, but it decreases player satisfaction sometimes to the point of quitting the game. This was pretty much all that I had saved since playing and I have honestly lost motivation to play anymore. I've also spent real money on this game too, but the poor design is a real turn off as is trying to start over on saving again. Also tried to find a buyer but was further upset by the fact that the only potential buyer to reply at the time was trying to scam me by asking me to mail the shield to him LOL.
I know some of you say you don't want a confirm dialog for "Buy Now"
But at the very least the the "buy" button needs to be isolated from other buttons like "prev" (most people dont look down every time they want to go to the next page if their mouse moves a tiny bit up its now on the "buy" button...no good)
Peace folks, enjoy the game.
look at the last post.
idk, people will keep failing and necro similar threads.
Lets' give the babies what they want once and for all so they stop crying before they becomes more annoying.
It's not that hard to also implement a checkbox that says "do not show this warning again" to disable it like in other pop ups...
I still think this is useless, the buttons are big enough and it's not like they are overlapping or we are using a giant cursor that makes you miss-click, unless your screen is smaller than a cellphone but whatever.
First off, STOP NECROIN'. >:O
But on-topic, you payed real money in the game, yet you only had 35,000 cr? I'm not really sure how that's possible, unless you spent all your CE crafting and haven't visited the Clockworks often...
Anyway, it's just like Juances said: It's not like the buttons are overlapping. They may be on the same side of the screen but it's not that hard to tell where your mouse is at. I can understand if you've got...like...an invisible mouse pointer...and it's your own fault if you don't even look down at the button you're pushing before clicking it.
You can also turn things like Confirmation for dropping vials OFF in the Options menu, so "customer satisfaction" issues were already thought of.
~Sev
"You can also turn things like Confirmation for dropping vials OFF in the Options menu, so "customer satisfaction" issues were already thought of."
***I was never saying anything was wrong with the vial confirmation LOL. You're actually OFF TOPIC. To be on topic you would need to be mentioning the existence of an option to TURN ON CONFIRM FOR BUYING :) Further, having this option you mentioned does not speak for total satisfaction across the board. WOW....
"But on-topic, you payed real money in the game, yet you only had 35,000 cr? I'm not really sure how that's possible"
***Off topic again, people always like to troll and make personal attacks on people in forums thats so hilarious to me. You dont need to know how its possible do you "friend"?
"It's not like the buttons are overlapping."
***Didn't say they were overlapping. Its a poor design regardless am I lying? User experience is not about only paying attention to some users while ignoring others, its not about leaving something a certain way when it could easily be improved with a minor change. Not sure why some of you dont see how a better design can benefit the user experience for all users as a whole.
"and it's your own fault if you don't even look down at the button you're pushing before clicking it"
***I'll just copy and paste from my original post this time :)
"Of course this is user error (no one needs to go on a rant blaming us as if we don't know we were the ones who clicked the wrong button), but to deny the fact that those buttons are way too close, with no confirmation dialog .. is VERY poor design." & rather illogical.
You shouldn't have two buttons close together when one action can send away all your cr with no confirm dialog and the other goes to the next page. this is common sense with GUI design. Important actions have confirmations and if not you certainly would see the buttons placed more responsibly. It seems to be happening to enough people so maybe just maybe its a valid issue even if you guys never clicked the wrong one. Tunnel vision is going around something serious huh? Its equally hilarious to see people complaining about us "complaining".
Peace folks and so sorry to have troubled you two with my post. Maybe next time you can just *not read it* just like you say next time i can *just click the right button*.
Um..I'm not really sure where you got the idea I was trying to attack you. I mean, besides the fact that necroing 2 month old threads isn't a good idea.
"I was never saying anything was wrong with the vial confirmation LOL. You're actually OFF TOPIC. To be on topic you would need to be mentioning the existence of an option to TURN ON CONFIRM FOR BUYING :) Further, having this option you mentioned does not speak for total satisfaction across the board. WOW...."
When I say on-topic...I simply meant replying to what YOU said. So...if I was off-topic...so were you.
And while it does not speak for total satisfaction across the board, it's not the only confirmation that you get. You SPECIFICALLY mentioned that you have an automatic confirmation to drop a vial, so I SPECIFICALLY said that you could turn it off. The fact that you have a confirmation for the vial at all does not speak for all other confirmations across the board either...so, I'm not sure what point you're trying to argue.
"Off topic again, people always like to troll and make personal attacks on people in forums thats so hilarious to me. You dont need to know how its possible do you "friend"?"
I never made a personal attack on you. That was a sincere question. If you payed money in the game, and only had 35K crowns, then you either made a very small, single purchase, or you don't play much. That's all. I also never called you my "friend" so I'm not sure why you attempted to demean me by using that word in quotations.
"Didn't say they were overlapping. Its a poor design regardless am I lying? User experience is not about only paying attention to some users while ignoring others, its not about leaving something a certain way when it could easily be improved with a minor change. Not sure why some of you dont see how a better design can benefit the user experience for all users as a whole."
No, you didn't say they were overlapping..but my point is it's not hard to push the right button. For your mouse just to wander off on its own and click "Buy" is um...not probable at best. I've never had that problem so I've never even thought about it being a poor design. It seems appropriate to have all of those buttons on the bottom bar to me.
So, yes. I am outright denying that the buttons are too close. You can call me on that. It's perfectly appropriate and logical to me to have all the Auction-House related buttons in the Auction House, and close enough so that you don't have to go from one side of your screen to the other to click a button.
"You shouldn't have two buttons close together when one action can send away all your cr with no confirm dialog and the other goes to the next page. this is common sense with GUI design. Important actions have confirmations and if not you certainly would see the buttons placed more responsibly. It seems to be happening to enough people so maybe just maybe its a valid issue even if you guys never clicked the wrong one. Tunnel vision is going around something serious huh? Its equally hilarious to see people complaining about us "complaining"."
They're close together for convenience. To actually buy something, you have to CLICK the item, THEN click the "Buy" button. So...solution: Stop clicking random pieces worth 100K CR in the AH? You can't just "Click the wrong button". You have to have an (Expensive) item already selected, and THEN "accidentally" click the Buy button.
I also don't care if you complain...they might as well change Suggestions to "QQ Forums", because it's either nerf this, fix LD, or reimburse me threads all over the place.
If you complain, I could care less. I'll just debunk your argument.
~Sev
"If you complain, I could care less. I'll just debunk your argument."
***You didnt debunk anything, though. not gonna go back and rehash all this off topic stuff you keep typing. It doesnt matter why I only have that many cr how much money i paid, or how much i play, or whatever. The topic is about losing cr because of the buttons being too close with no confirmation dialog PERIOD.
this thread was started last month, im not on SK enough to catch threads right when they happen. Sorry if this is necro-ing to you guys. I saw a thread related to what i wanted to post that was started last month, I posted, thats that. Its more rude to keep pointing out that the thread is from last month (which is off topic in the first place) than to just allow people who want to still post on the topic to do so one month later its not going to kill or harm anyone. Its also pretty discriminatory to only make people who regular forums and catch them when they a brand spanking fresh, feel ok to post. If threads on here are old after a month later they should be locked, you guys can start a new thread on necro-ing and submit tickets for that. Best to stay on topic.
I had an item selected because I was previewing things. that is not equivalent to a confirmation at all what so ever. Selling it in the Auction House or to someone is an obvious work around that I am intelligent enough to have thought of, but thanks all who came up with that very deep insight. Its not a long term solution to the problem some people are having with the AH GUI. I was posting just to support this suggested improvement not to ask for help or advice on what i should do now with the Twisted Targe.
(& pardon me if its the next button thats right there under the buy not prev I was trying to get to the next page)
Would be reasonable if they looked something like this maybe with optional confirm dialogs:
________-------- cr___[ BID]______________[ BUY NOW]___________
[PREV]_________________________________________________[NEXT]
Instead of this:
________-------- cr___[ BID]______________[ BUY NOW]___________
________________[PREV]_____________________[NEXT]
If someone doesnt agree thats fine, its a matter of opinion if it bothers a certain player or not but like i said user satisfaction is about every user not just certain ones. This minor change & added confirm option doesn't take away any convenience factor for anyone and it minimizes mis-clicks for everyone WIN WIN situation, there should be no argument here, nothing to "debunk".
My last post. Peace and enjoy, Folks.
...I sincerely and honestly don't know how you get the idea that I'm personally attacking you in any way, and if you necro a thread that's over a month old, you don't use the forums hardly at all. "Regularing" the forums isn't relevant when you're talking about nearly 2-month vacations. Besides, you never said anything prior to your "necro" post, so I'm assuming you weren't here at the start of the thread anyway.
If a thread is this old without attention and is inactive, I'd suggest just creating a new post and referencing this one, instead of necroing it. It's great that you used the search bar, too few people do, but it's not necessary to bump threads from like the 30th page.
Also, if you don't want to answer something, don't answer it please. I'd much rather be ignored than to have someone say "That's off-topic" when I'm replying to what you said. Thanks. You also don't have to be so extremely STRICT on what is on-topic or off.
If I said "Yes, this is a great idea because my bro had this issue!", would you say "ST*U BECAUSE YOUR BRO IS IRRELEVANT, JUST TALK ABOUT THE PROBLEM"? I mean really, you just say everything is off-topic.
I'll just debunk your argument.
Please excuse my use of the term "your", as I meant "your" in general, not Mr. Akua-Sutaa-Haato. I was referring to what I do on most forum threads (or attempt to do).
I believe I can assume without cruel intent that you're not a veteran of many forums, so I'm sorry if you had a bad first experience or something. This suggestion merely seems like someone who is complaining about how they were presumably previewing (The most expensive double-UV Dusker Coat on the AH, for some reason) an item, "accidentally" bought it, and is complaining about his purchase.
~Sev
why is this in the suggestion forums?