Hi, im 1 of victim from this error, but the spiral knight team seems struggling with this error too

i make this post coz i want to gather some info from ppl who also got this error
(if u know some1 got this error, plz may u tell them to come in too, cheers)

First, go to where u installed spiral knight
(if u r using steam, it will be *directory u installed steam*/steam/steamapps/common/spiral knights)

and look for "launcher.log", double click it

and copy-paste the bits it seems failing

for me its something like this, the chinese characters r becoz my system local is set to Japan, ignore them plz (for english should be "INFO" "WARNING")

2011/06/27 11:20:45:009 情報 g.a: ------------------ VM Info ------------------
2011/06/27 11:20:45:009 情報 g.a: -- OS Name: Windows 7 (these r my os info, but it should be 64 bit, probably steam only support 32)
2011/06/27 11:20:45:009 情報 g.a: -- OS Arch: x86
2011/06/27 11:20:45:009 情報 g.a: -- OS Vers: 6.1
2011/06/27 11:20:45:009 情報 g.a: -- Java Vers: 1.6.0_25
.
.
. (here is when its starting to fail, actaully after the "警告" means warning)
2011/06/27 11:20:46:491 情報 g.a: Downloading resource [url=http://download.threerings.net/spiral/20110624142539/patch20110617145204.dat, size=5026733]
2011/06/27 11:20:50:001 情報 g.a: Downloading resource [url=http://download.threerings.net/spiral/20110624142539/patch-full20110617145204.dat, size=3939672]
Patching code/config.jar...
Patching code/projectx-config.jar...
Patching code/projectx-pcode.jar...
Patching code/getdown-pro-new.jar...
Patching rsrc/intro-bundle.jar...
Patching rsrc/full-music-bundle.jar...
Patching rsrc/full-rest-bundle.jar...
2011/06/27 11:21:34:720 情報 g.a: Attempting to refetch 'digest.txt' from 'http://download.threerings.net/spiral/20110624142539/digest.txt'.
2011/06/27 11:21:34:829 警告 g.a: getdown() failed.
java.net.SocketException: Unexpected end of file from server
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:769)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:632)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:766)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:632)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1195)
at java.net.URL.openStream(URL.java:1010)
at com.threerings.getdown.a.e.h(Unknown Source)
at com.threerings.getdown.a.e.a(Unknown Source)
at com.threerings.getdown.a.e.p(Unknown Source)
at com.threerings.getdown.a.e.h(Unknown Source)
at com.threerings.getdown.launcher.Getdown.l(Unknown Source)
at com.threerings.getdown.launcher.Getdown.run(Unknown Source)
2011/06/27 11:21:34:860 情報 g.a: Releasing lock

if u dont mind, may u plz find that log and post it

with ur game id (not ur passwords remember, do not ever post ur passwords, never!)

and maybe i would gather all in an email and send it through their support

hope it will draw some attentions!

and thank you for reading such a long post

cheers