yea it's REALLY annoying.
you would expect more from a company like SEGA putting their logo on a game like this which is sometimes unplayable from europe.
please fix it or expect to never see a cent from me. (and i hope many european players see it the same way)

Threatening with your wallet is the best way to be ignored and not be taken seriously.

Discrimination? Laws of physics be discriminating against you Europeans. Additionally just because it is offered to the whole world does not mean it will play perfect for everyone. Which would you prefer? They make the game available worldwide in its current state or... they ban all IPs not from the USA?

@Loki: it's the only way things work. no funds = no project. 1 million user accounts means nothing so if they don't up their game, they'll fail sooner or later.

@caseyweederm: you obviously have no damn clue about connections between US and EU. it's normal to have pings ranging from 150 to 200ms just for this route and we're certainly not the only ones with lag. if you dont know what ure talkin about.. just stay out of it, kthx.

Whoo! Thanks for clarifying my stupidity, yusyus. Clearly your wisdom surpasses mine by far.
Your condescending tone was certainly long-considered, with the intention of making me realize my foolishness and reinforce my humility.

The target of my post was, in fact, tone. VodkaGR1 made some astounding accusations, and his snide attitude reeked of entitlement and superiority. As, in fact, did yours.

I'll take a page from your book and talk down to your level, which doubles to imply that your level is below mine.

If you make people mad at you, they will be mad at you.
Mad people are not likely to help the people they are mad at.

See how this works? You're probably pretty pissed off at me right now. How dare that ignorant anonymous jerk talk to me like that, you're thinking. Now, if I went on and asked you for a favor, how likely would you be to do me that favor?
Yeah.

Three Rings is made up of people. They have faces. They have feelings. They have the ability and the right to ignore annoying people who accuse them of deliberately screwing over their players.

Us players are embarrassed, but not at the creators or even the lag. We're embarrassed by people like you.

Cool Yusyus, very nice of you to volunteer your time and money to set up a server in Europe. Way to show support for the community!
BTW, OOO is a pretty small company.

you think you got it bad? Move to australia where everything has a half second delay and we'll show you bad. The connection is on constant one bar yet you dont see me complaining. Suck it up, buttercup and learn to play.

Uhm.. I live in Europe, and I have NO problems what so ever with lag..

So, it's probably you who messed somthing up.. ..

-Is it a way for you to make money?(people die more,spend more energy reviving,buying more CE and it goes on)And do paying players have any sort of connection advantage? -in a few words,intentional-

Do you deny that your first post contained these words? Perhaps you should start reading your own posts.
You suggested terrible terrible things about this company, and you seem to expect them to kiss your feet while you're kicking them.

To clarify my purpose: I'm not defending Three Rings. I'm attacking you.

Secondly you have no idea what you are talking about,the jitter ''fix'' is complete garbage,you should learn a thing or two about how internet works
Every fix that I've offered was right out of the official Technical Support thread. These are people whose jobs depend on knowing a thing or two about how internet works, and you can bet that they know a lot more about it than you.

tl:dr: your tone still sucks and you're rubbish.

You know "Weederman" is a name, right? Your interpretations are your own, buddy.

http://en.wikipedia.org/wiki/Tone_(literature)
Tone (literature)
Tone is a literary technique that is a part of composition, which encompasses the attitudes toward the subject and toward the audience implied in a literary work.

Your attitude. It sucks.

As for TF2: Those servers to not compare. Those are decentralized. You can set up a server on your home network and ping that. That would be adorable, and in no way analogous of the Spiral Knights servers.
Those are, while not being on one physical server, still located in the same geographic location. The more people who use them, the more the server scales up its output, the more people can use them.

Now, to address the subject of your ping.
This is how long it takes for a computer to respond to a request. Your computer says "Hey! Did you receive this?", the other computer says "Hey! I received this.", and your computer times the transaction. Jitter is the swing in measurement. Its value defines how reliable that ping value really is. A ping of 100 is great if the jitter is 0, but a ping of 10 with a jitter of 200 is terrible.
Why is this important?
Well, there are a lot of things in your house, under your responsibility, that can mess with your jitter.
To put this another way, there is a great number of things that only you can do to make your connection more reliable.
In yet another way, these are things that Three Rings simply cannot fix unless they came into your house and moved you closer to the router, or reconfigured your firewall, or pulled your head out of the sand.

Would a server in your backyard help? Sure.
Are there measurable steps that you should take before suggesting that Three Rings is bilking you for every penny, in the meanest way they could without actually performing credit fraud? YES.

Now, is it true that you've stopped beating your wife?

Am lagging and am in NA,

Am terribly Unimpressed and embarrassed player.

First of all i made no accusations,except the FACT that this is caused by servers.

There are several factors that contribute to a sense of lag, and only some of them can be addressed by adding more servers in different locations. There are people in Europe who have no problems playing the game, and people in the United States who have serious issues with lag. I don't doubt that additional servers would help some people, perhaps many, but I for one am a bit put off by you leading with an overly generalized statement. And, like some others above, I object to your accusatory tone. You say you are being constructive, and I'll take you at your word that you mean to be, but then you ask if Three Rings is intentionally sabotaging the game performance to make more money. Even as a question, that comes across to many as accusatory, disrespectful, and not at all constructive. Focusing on embarrassment in the subject line is also more negative than constructive.

I agree that lag is annoying and frustrating, and more servers would probably be nice for many people. Like some of the other people replying, I just don't agree that you're being as constructive as you say you mean to be.

Deal with it.I lag too alot but im cool with it because it gives me an advantage some how
Are you saying you're so awful that being forced to stand still for up to 10 seconds or more improves your odds?

We really need to change General Discussion to "Post Your Cry Thread"

instead of Sega i wrote Sony and i couldn't edit it afterwards

For future reference, the "edit" button appears near the lower right hand corner of your own posts when logged in.

Sorry, but OOO has no obligation to spend more money than they likely have to provide a more pleasant gaming experience to everyone that might want it.
I'm sure they'd love to provide the best they can, and honestly, they're doing a pretty good job of it by my standards, but money doesn't come from nowhere.

i wouldnt care if they close the game for everything outside the US because that would mean people don't waste money on a company
If people want to waste money, that's peoples' choice. But for every European/Australian player who "wastes" money on SK, there's several who either knew better than to throw money at something before knowing what it is, or simply enjoy the game more than they disenjoy the lag.

company which (as it looks now, please proof me wrong) couldnt manage to handle the funds they received.
I'll pay you $10 to hire the artists and programmers to produce a AAA game. You can do it, right? You know how to manage funds properly, I presume.
...
I'm guessing that you don't have access to the exact numbers involved in OOO's finances. Until you do, or at least have some reliable source of approximate information, such assumptions are groundless.

oh and btw, ignoring customers in a business? you crazy? blizzard can, not OOO.
Yeah, that small one-person plumbing company that operates ten cities away from me can't afford to ignore my need for 24-hour, 30-minute-or-it's-free services.
...
Except it doesn't have much an option, and, in fact, it doesn't need my business, because it's got enough customers who don't hold it to unreasonable and baseless expectations to manage.

@garbeld:
this is no AAA title nor i'm a magican, i can't make your $10 into a the amount required to launch such a project. but be sure, there's money involved before a project starts.

it's not like i quit because of the lag, it's annoying but as long i just waste mist energy i take it as it is and don't think about buying energy. see the complain threads as bug reports and fix the problem to make an even more awesome game because ignoring such problems is not good in the long run.

ps: all the "deal with it" crap is not helpful to the players and the company. problems have to be dealt with in real, not just be accepted because someone is too lazy and/or ignorant.

this is ridiculous the lag is a HUGE problem and it truly does ruin the game for many and stops it from being as enjoyable as it should be. It is right that we should complain and at least get a response about it, since esp if we pay for the game a bit we are AT LEAST entitled to a game experience that works properly as intended. Rarely does a GOOD game have such gamebreaking lag.
I dont know if everyone expereinces this (it doesnt seem mentioned enough as people just talk about lag causing random spikes that resolve in a few seconds or game crashes), but i live in Australia and i can never fight monsters properly because of lag/delay on putting up shield or dodge monsters properly. I always have to put shield up early or be really far away from something to avoid it which is very annoying. For instance the FSC levels with the wheels literally go past me and i am a few squares away from me and stil manage to damage me.
The fire and spike traps manage to damage or kill me even though im off them by a longshot before they pop back up again. This is why it infuriates people and is a very valid complaint post. Its costs many players lost CE for revives and all that and is really something that would piss someone off enough for them to quit the game not long before starting to play it.
basically, the lag ups the difficulty of this game BY A LOT, and unfairly and so (which means NOT IN A FUN WAY so it isnt good

You know, due to the instanced nature of the game, it would not be be too much of a stretch to have additional instance servers in other parts of the globe that can maybe accommodate 200-500 players from each region depending on how popular the game is in that region?

Question is, who's going to fund it?

To the people such as the OP who are frustrated and angry with the effects of lag: I live in Australia, like one of the charming fellows above me, and my family can only afford a very below average internet connection. I've done all I can think of with my router and my ping is still 500-600ms on a GOOD day. If I play without noting the delay, I get hit by things that look like they are 6 tiles away. A majority, I'd say, of people in my situation would simply quit before they got very far.

But I just got my 30th Almirian Seal.

I have learnt to play with the delay. Not to brag, but I have memorized every attack pattern to HELL and back, and now I rarely get hit if I'm paying enough attention, and regularly I am the last left standing in sticky situations (ahem... FSC), even though my normal loadout involves 3 SWORDS and a Vortex. When you factor in lag, it means you have to react to everything before you predict it will happen: If you play correctly, you should never have BEEN within their range of attack anyway.
And again, I am not trying to show superiority or belittle the effects of lag, nor am I implying you are a bad player... Hell, it gets me when my connection fizzles (which is why I try not to get hit in the first place so as to make sure that's not the one blow that kills me), but I think you're making a big deal about something you can manage; I'm sure you don't drop out as often as many people in Australia and Asia do, and have a much lower ping.

I don't blame OOO for not having a server in Australia, and I've had an IMMENSE amount of fun playing this game. 20$ well bloody spent, I say. One lagspike isn't going to make me ragequit, and I have a feeling it won't make YOU quit either.

About your comments: Your tone (as previous posters have mentioned) suggests you feel entitled etc. Whether or not you believe your tone is like this, it is how WE read your tone, which is essentially what matters in a DISCUSSION, no? If you didn't mean it this way, then with all due respect I think you should review how you communicate your ideas. This is how we learn to get along with others and have discussion without people taking you the wrong way.

That's all of my input for the moment. Thanks.

... I was not aware that I lived under a rock instead of in a city of 4 million people! :P

If you read my post, I'm am simply stating that it is very possible to play this game without difficulty, experiencing 500-600ms ping.

oh you again.. no real arguments and jumping to conclusions seems a common problem with you.

lets just say 12gb steam games so even you get what i mean by giving an size example of something one would download.