Bugs With Getting Stuff in Lockdown (This isn't in the right forum topic for a reason)

Recently, I got a Bombhead mask in lockdown. I have checked my Arsenal multiple times and it just won't show up. The same thing happened with 4 Krogmo Coins. Can you admins fix this?
Also, I lost about 50k CR because the Auction house failed to send the item to me, twice. I ask that you re-fund me on this, as losing it was not pleasant.
The reason I did not put this in the correct form topic is because I'm not sure the admins would see it. Move it if you wish. Thank you.
-Daleboxtel

The admins read the bug reports forum, even if they don't reply much; just last night I got a message asking about something I'd mentioned in that forum. The "devs" who reply most often in general discussion are actually the community manager or artists- not really your target audience anyway.
If your issue is a time sensitive problem with lost items that requires viewing logs, file a support ticket and have a GM look at it.
Do a bug report and a support ticket.