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Still can't log in (windows xp&7)

17 replies [Last post]
Tue, 05/17/2011 - 21:37
Beryl
Legacy Username

Video card is up to date, Java is up to date, have uninstalled and reinstalled SK.

Get to logging in, wait, get 'you have been disconnected from the server'

can't log in from desktop or play tab

Tue, 05/17/2011 - 22:52
#1
Beryl
Legacy Username
Help! Seriously, I've just

Help!

Seriously, I've just been trying things, for 3+ hours now. Anything, anyone...response to my support request...

Stop whining about the game being ruined and help me log in so I can whine about the game being ruined too!

Tue, 05/17/2011 - 23:52
#2
Beryl
Legacy Username
I'm going to go cry in a

I'm going to go cry in a corner, somebody call me if something changes.

Wed, 05/18/2011 - 02:29
#3
ColdCrime
Legacy Username
mine was working before after

mine was working before
after the update, it wont work.

and i cant remember what i initially did to fix it the first time i downloaded it....

pretty freaking bummed.

Wed, 05/18/2011 - 06:32
#4
sparkthrilla
Legacy Username
Same problem

Get to logging in, wait, get 'you have been disconnected from the server'. I have tried putting in wrong password and user name and it recognizes it is wrong. When correct information is in it gives me the line above.

Thu, 05/19/2011 - 13:50
#5
Beryl
Legacy Username
No change here

No change here

Thu, 05/19/2011 - 14:07
#6
Eurydice's picture
Eurydice
Community Manager
Beryl, I'm no kind of

Beryl, I'm no kind of technical support guru, but I did get this message once when I was on a VPN. Are you?

Thu, 05/19/2011 - 17:23
#7
Beryl
Legacy Username
Nope, no VPN, in fact, no

Nope, no VPN, in fact, no changes at all from pre to post patch.
And yes, even with today's patch, I STILL cannot log in.

Thu, 05/19/2011 - 21:31
#8
Beryl
Legacy Username
3 days now, since I tried

3 days now, since I tried EVERYTHING and put in my support ticket...

Thu, 05/19/2011 - 22:02
#9
Dogrock's picture
Dogrock
Beryl are you using a

Beryl are you using a computer on a wireless connection? I know if it was working it should still work, but plugging in via ethernet just as a test could change something.

Also along these lines, have you added the listed firewall exceptions?

Thu, 05/19/2011 - 22:58
#10
Lollerobot
Legacy Username
I NEED HEEELP

i cannot play cuz it say FAILED TO CONNECT SERVER??? this works in library (whit old old computers)... but not in my home... i have all the latest updates etc... and 10mega internet and good computer... .why its failing connection??? same problem if i download this.. :/ help me!

Fri, 05/20/2011 - 00:14
#11
Beryl
Legacy Username
wired connection, tried with

wired connection, tried with software firewall disabled, confirmed that the router isn't blocking it.
I have changed absolutely nothing about my setup or software since before the update, when I could play just fine.

I've restarted my machine, my dsl modem and my router.

Fri, 05/20/2011 - 00:32
#12
Beryl
Legacy Username
error from a log "javaIOE IOE

error from a log
"javaIOE IOE the existing connection was forcibly closed by the remote host"

Fri, 05/20/2011 - 09:43
#13
RikAkuuma
Legacy Username
Same problem

I've been trying for the past 2 days and it keeps giving me the same message. Likewise, when I try to create an account with my sega-pass I get "connection to sega cannot be made".

Sat, 05/21/2011 - 01:55
#14
Beryl
Legacy Username
2011/05/20 13:02:12:138 INFO

2011/05/20 13:02:12:138 INFO M$a.a: Logging to 'C:\Program Files\Three Rings Design\Spiral Knights\.\projectx.log'.
Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
2011/05/20 13:05:38:216 INFO M$a.a: Idle state changed. [idle=true]
2011/05/20 13:07:29:028 INFO M$a.a: Idle state changed. [idle=false]
2011/05/20 13:07:42:653 INFO M$a.a: Connecting [host=game.spiralknights.com/184.73.192.155, port=47624]
2011/05/20 13:07:43:403 INFO M$a.a: Datagram connection established [port=47624]
2011/05/20 13:10:05:247 INFO M$a.a: Connection failed
java.io.IOException: An existing connection was forcibly closed by the remote host
at sun.nio.ch.SocketDispatcher.read0(Native Method)
at sun.nio.ch.SocketDispatcher.read(Unknown Source)
at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)
at sun.nio.ch.IOUtil.read(Unknown Source)
at sun.nio.ch.SocketChannelImpl.read(Unknown Source)
at com.threerings.io.r.a(SourceFile:106)
at com.threerings.projectx.client.A.l(SourceFile:107)
at com.threerings.presents.client.BlockingCommunicator.k(SourceFile:486)
at com.threerings.presents.client.BlockingCommunicator$c.c(SourceFile:699)
at com.samskivert.util.W.run(SourceFile:60)
2011/05/20 13:10:05:247 INFO M$a.a: Connection failed
java.io.IOException: An existing connection was forcibly closed by the remote host
at sun.nio.ch.SocketDispatcher.write0(Native Method)
at sun.nio.ch.SocketDispatcher.write(Unknown Source)
at sun.nio.ch.IOUtil.writeFromNativeBuffer(Unknown Source)
at sun.nio.ch.IOUtil.write(Unknown Source)
at sun.nio.ch.SocketChannelImpl.write(Unknown Source)
at com.threerings.presents.client.BlockingCommunicator.b(SourceFile:399)
at com.threerings.projectx.client.A.b(SourceFile:73)
at com.threerings.presents.client.BlockingCommunicator$d.c(SourceFile:783)
at com.samskivert.util.W.run(SourceFile:60)
2011/05/20 13:10:05:419 WARNING M$a.a: Invocation director unable to subscribe to client object [cloid=13374, cause=com.threerings.presents.dobj.ObjectAccessException: Client connection closed]!]
2011/05/20 13:11:18:216 INFO M$a.a: Idle state changed. [idle=true]
2011/05/20 13:24:18:638 INFO M$a.a: Idle state changed. [idle=false]

Sun, 05/22/2011 - 12:19
#15
Beryl
Legacy Username
*bump*

*bump*

Sun, 05/22/2011 - 16:46
#16
Beryl
Legacy Username
anyone else who can't log in,

anyone else who can't log in, please respond to this - http://forums.spiralknights.com/en/node/9232

Tue, 05/24/2011 - 10:45
#17
Beryl
Legacy Username
still no change- day 6

still no change- day 6

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