Forums › English Language Forums › General › General Discussion

Search

Actual Auction House Feedback

72 replies [Last post]
Tue, 05/17/2011 - 23:20
Abhorsen55
Legacy Username

I understand if this thread gets locked, but I would rather post here than my real suggestion get lost in the sea of people moaning and whining over how sad their lives are.

Here goes.

I think we should be refunded the list price fee if the item doesn't sell, otherwise that's a huge deterrence to using the auction house, and potentially is a lot of wasted crowns. I think the .1*(final sale price - initial bid price) is enough of a crown sink to suffice, and doesn't royally screw you over if you happen to be undercut on a number of items you put up for sale. It also increases motivation to use AH instead of recluttering the trade channel.

Also, I think it needs to be more clearly explained how the minimum bid price is decided, and how the list price vs. sale price is actually resolved (since it took me more than a couple sales and experiments to figure it out).

@Eurydice I apologize for making a new topic! But that one wasn't really "on topic" so to speak -- it's generally just a rant. I'm hoping people who actually want to comment on the (I think really well done) new auction house can post here.

PLEASE refrain from posting complaints on this thread, keep it on topic (unless it's a complaint to some aspect of the _Auction House_, not to locking 4/5*)

Thanks!

Tue, 05/17/2011 - 23:26
#1
Renesis
Just trying to get this

Just trying to get this Auction House comment noticed in the sea of comments about the other changes:

I have about 100 mails sitting in my mailbox reading "you have been outbid" I must now go through each one individually and remove the crowns from them.

Perhaps there is a more elegant way to do this?

Tue, 05/17/2011 - 23:27
#2
Rawrsus
Legacy Username
When you get outbidded,

When you get outbidded, you're supposed to go to your mail and press Accept to get your money back if that was what was troubling you

Tue, 05/17/2011 - 23:29
#3
Renesis
Yes, but I bid a lot. and the

Yes, but I bid a lot. and the mail system is clunky and doesn't function very well with hundreds of messages sitting in it.

Perhaps being outbid could work something like the energy market? The crowns just magically go back to you with a little message in the bottom left.

Tue, 05/17/2011 - 23:30
#4
Abhorsen55
Legacy Username
Not outbidded

Rawrsus, if you were directing your comment my way, I wasn't talking about when you get outbid.

I mean when you create an auction, then you have to pay a 10% list price. If your item sells, you're refunded this list price and charged a very minor sale price, and that's all fine and dandy.
However, if you do NOT sell your item, if it expires, you lose your list price entirely. I believe it should be refunded in this case, because many auctions are going to go unsold, given the sheer magnitude of the number of materials, and that's a big hit in crowns for nothing.

Kthx

Tue, 05/17/2011 - 23:50
#5
balticbear
Legacy Username
Is there any, ANY situation

Is there any, ANY situation where one would not want to receive their crowns back after being outbid? This is an oversight at best and a sneaky crown sink at worst. My wife lost 12k crowns for not understanding what there is to accept about being outbid... Support request has gone unanswered, beware of the AH.

Wed, 05/18/2011 - 01:17
#6
Abhorsen55
Legacy Username
I was wrong, it is a 10%

I was wrong, it is a 10% sales fee
And you don't get refunded the list fee if your item doesn't sell.

Both of these aspects seem too harsh to me. I strongly believe the sales fee should be reduced (2-3%) and that the list fee should definitely be returned if your item doesn't sell.

My feedback

Wed, 05/18/2011 - 01:31
#7
Zingman's picture
Zingman
As I said in the other thread

As I said in the other thread (where it is long lost), paying a list fee that's higher than the value of the item you're trying to sell is absurd.

I understand why there is a list fee, to keep players from spamming the auction house with pointless, overvalued items, but its just absurd. A new player looking to sell his/her shard isn't gonna have the crowns for the list fee, and that's assuming he/she prices the item(s) right and they don't go unsold.

A better fix would be to limit the number of auctions a individual player can run at the same time.

Wed, 05/18/2011 - 02:04
#8
Sacrontine's picture
Sacrontine
As it is now, the list fee

As it is now, the list fee hits very hard on recipe-selling. Say you buy a recipe from Basil at 12000 and start your auction at the reasonable bid of 15000. After an investment of 12000 to gain 3000, you risk losing 1500, which is 50% of the entire profit! Fail twice, and there goes ALL the profit. This, of course, makes auctions very scary to use and thus they are lot less helpful in stimulating the market.

As mentioned earlier, a system which limits the number of items a single player can auction simultaneously would be much less harmful, provided the goal of the fee is to prevent spamming.

Wed, 05/18/2011 - 05:03
#9
Azurenightmare
I'd just like to comment that

I'd just like to comment that the list fee is stupidly high.
So yeah, my general reaction is WTH?

Wed, 05/18/2011 - 02:32
#10
Gator
Legacy Username
Wait, the listing fee isn't

Wait, the listing fee isn't returned if the item fails? Oh boy... if only I read this thread sooner. Would've gone for 1 day sales if I knew..and would've refrained from spending all my crowns on putting stuff up for sale.

Well, that's just grand. Two cents below.

Summary :
- Listing price is too high.
- Penalty for unsold item is too harsh.
- Too much mail. I haven't experienced the flood yet, but I will in 12 hours.
- After reading this thread, the AH now sucks. I'm going to be lucky if stuff sells. There's no point in using it if it's one big gamble.

Suggestions :
- Separate pages.
- Automatic price comparisons for both buy now and bid. IE : The average buy now price of all Red shards, the average starting bid. Makes it easier on the players, especially when you don't know what the prices are.
- More sorting options. Like, Sort (Unique Variant).
- Confirmation windows and a help window that fleshes out all AH information.
- Something better than 4 hours/12hours/1day/2day. More options, as well as, something more indepth. Short? Medium? Long! Very Long? I didn't know which was which until I checked the my auctions button. Some fleshed out or more accurate times would be nice.
- CE market. People would sell items for CE before the 'great patch', so why not? It'd also be easier for people to get CE. Even if it's 1 CE.

Wed, 05/18/2011 - 04:51
#11
Planet
Legacy Username
Feedback

Posted in the feedback thread already, guess I'll expand here.

General thoughts:

  • Listing fee is far too expensive for bulk materials (haven't tested equips as mine are all bound, could be expensive there as well)
  • The mail spam is horrible, especially when you get in a bidding war.
  • Browsing for UVs is akward
  • Sorting by price is difficult for materials

Suggestions:

  • Only mail someone when they win an auction or their auction is completed, when you are outbid you should just be instantly refunded and given a chat message
  • For Unique Variants, have an abbreviated description of the UV in the item box.
  • When sorting items by price have it factor the amount of items into the sorting, or display the price per item.

Possible way to show UVS:

  • Increased Attack Speed: IAS
  • Charge Time Reduction: CTR
  • Damage vs (type): Use the icon for that monster family
  • Increased Defense: A shield, colored red for normal defense, green for elemental defense etc.
  • Increased Status Resistance: Use the icon for that type of status effect
  • Append all these with low, med., high, v. high, ultra, max! depending on the UV.

Wed, 05/18/2011 - 08:40
#12
Starlight14
Legacy Username
I think the listing fee is

I think the listing fee is going to have to be removed or turned into a percentage for this system to work. I hopped on a little while ago and checked on some 4* items and some of them were quickly approaching 200cr. Once they reach 201cr or less (assuming minimum 1cr selling fee), the person will actually start losing money on each sale, which should not happen. Personally, I think they should just remove the listing fee altogether, since they're such a deterrent to using the AH. If they have to, they can add a few percent to the selling fee, but isn't 10% high enough already? I've played games with 25% auction selling fees, and the economy on those games is constantly dead. Let's not do that here.

Edit: And I didn't even notice that that was only the listing fee for a 4 hour listing. It only gets worse from there.

Wed, 05/18/2011 - 08:37
#13
Pupu
Legacy Username
Hm

Actual feedback:

- Listing/selling fee should be around 2-5%. The AH is supposed to streamline the forums/chat sales, not be a crown sink.
- 1% as minimum bid is terrible. Make it at least 5%-10%. Getting outbid by 100 cr on a 10k item is ridiculous.
- Make the mail money get auto added to your account. I have been many times been about to delete a AH mail without accepting the cash, because they were just so many.

Wed, 05/18/2011 - 08:41
#14
Eurydice's picture
Eurydice
Community Manager
Understood, @Abhorsen55.

Understood, @Abhorsen55. Thanks for the thoughtful feedback.

Wed, 05/18/2011 - 08:42
#15
Dogrock's picture
Dogrock
For those discussing the

For those discussing the listing fees and such, you should take note that these fees seem to be modeled after eBay. While you may not agree, the system does appear to have a proven track record.

Wed, 05/18/2011 - 08:48
#16
kevomatic
Legacy Username
Second the comment about mail

Second the comment about mail for getting outbid. Put the crowns back into my pocket so I don't have to Accept before I Delete. Wasted a few hundred last night like that.

Proxy bidding would also be helpful. Frustrating without it.

Wed, 05/18/2011 - 08:54
#17
Hobserk
Legacy Username
Well but ebay was free to

Well but ebay was free to list when it first started and stayed so for years. This attracted the millions of casual sellers that allowed it to grow into what it has become today

I would also really like to see a per unit price (and be able to sort by it) for lots containing several items of the same type.

Wed, 05/18/2011 - 09:11
#18
Dogrock's picture
Dogrock
Well but ebay was free to

Said by Hobserk:
Well but ebay was free to list when it first started and stayed so for years. This attracted the millions of casual sellers that allowed it to grow into what it has become today

Then perhaps a pointer or two could be taken from it.

eBay allows for a certain amount of free listings (but still "taxes" the seller) per month to encourage the casuals to participate. Something similar could be implemented here where we get a small amount of free listings per month. This keeps the part-time people interested while the mega sellers are not hugely damaged since the fee is minor compared to the amount of stock they move.

Also, it may be a good idea to have different "tax" rates per item category. As has been observed, there's quite a difference between the costs and and ability to obtain equips, recipes and materials.

Wed, 05/18/2011 - 09:25
#19
Eeks's picture
Eeks
Can't there be a better way

Can't there be a better way to get your money and items when selling and buying, respectively? I logged on and had to go through like 20 mails to accept items/crowns which was a pain.

Listing fees are too harsh. If an item doesn't sell you are out too much. Perhaps have set listing prices and allow free relisting if the item doesn't sell so people can lower their prices without being penalized.

As far as the final price fee goes, I don't mind it much but 10% might be too high. There should be variable percentages like

2% 1-5000 cr
4% 5001-20,000 cr
8% 20,001+ cr (this could also cap at a certain number like 8k cr)

that way it encourages people to list cheaper items like shards without cutting into whatever little profit they can muster.

--

Regarding the AH itself, I think there needs to be more sorting options (i.e. sort by buy price PER item that way lots are sorted correctly) and more search options so you can search for items that only have UV. As great as the UV icon is, I would fully support an extra line under the item that listed what the UV was instead of having to hover over every item. Something like this would go a long way IMO.

Wed, 05/18/2011 - 09:33
#20
Senshi
Legacy Username
AH...

Finished auctions - I can't see anyone else's recently closed auctions. That means I have no idea what things are selling at, only what they are -not- selling at. This makes pricing very difficult, and the penalty for pricing wrongly is very steep. It's nice that the search isn't bringing finished auctions up by default, but I really want to browse recently completed auctions sometimes. Separately from browsing active auctions, preferably.

Ack! Listing fees! They seem to be fixed for the item. I've seen people saying they are a percent of something... what? I tried putting the prices in first, it still charges me a fixed listing fee of 50 cr per 1* mat in an auction, and... I forget exactly but 50 for a zero star mat and 2000 cr for 100x zero star mat. What other auction anywhere charges a listing fee based on what you're selling rather than the price you're selling it for...?

Searching. At least the default is to be able to text search and have it just work, but as soon as you start clicking around search becomes very non-intuitive. The 'recipes' tab is convenient and powerful, but the Arsenal tab is, first of all, misnamed ... it's nothing to do with your character inventory, it's just a list of categories. Second of all... don't really -want- those categories that are in my arsenal. I want to search on three categories: Recipes; Materials; Gear ... that's it. (Mayyyybe Recipes, Materials, Weapons, Armor, Trinkets.... but why complicate it?) I don't want a tabs-within-tabs to do it either - and while removing the recipe tab would simplify things I don't want to see the one good thing about searching go away. It does need to be moved though. Maybe one list in that left box 'Search for Recipes' 'Search for Materials' 'Search for Gear' 'Search Ingredients by Recipe' ... ?

(Edit: Never mind. This...
Also, search results... seem not to list your own auctions. Which sorta makes sense, but isn't stated anywhere. I'd like to seem them in the search in a different color that indicates you can't bid on your own auction... again, the penalty for wrong pricing is severe, and I want to see my auctions in context to get a good idea of how my pricing is relative to others.
... is exactly what it does. Maybe there was latency or maybe I wasn't noticing that there was multiple pages.)

Mailed money is terrible, yes. I knew it worked this way, I even did it right the first time, but I was in a run when mail came in last night. I logged in today and stared at my horribly low crowns and all my completed auctions for a good while before it clicked. I -knew- this, but it is terribly non-intuitive and would be much better to drop the money straight back into our wallets and make the mail purely informational. We'll get used to it, but new players won't. (And it seems like it's possible to delete a mail with an attachment not accepted? This is going to be a support nightmare, but I bet you already know that! It must already be flooding your requests. Worse are the people that -don't- request and simply quit in frustration because they believe the money is lost forever. Haven't tried it though... hopefully you -can't- delete mail with unaccepted attachments or else that will very soon be true. Even if the auctions stop using mail, deleting valuable goods as you clean your inbox is a bad thing.)

10% -- honestly, the fee doesn't really matter. It's like sales tax, you get used to it, within reason. So I'm not sweating it personally. 10% is, however, just at the edge of reasonable. I suppose that it is to discourage buying things only to resell them for more later, as well as provided the much needed crown sink to the game... however, it is a bit daunting and I would think a 5% fee would serve the same purpose while distressing players less. (OTOH, it's good the fee started at the high end of possible... players will be much more receptive to -reducing- fees than -increasing- them ;))

Wed, 05/18/2011 - 09:29
#21
Eeks's picture
Eeks
@Senshi it is fixed until 10%

@Senshi it is fixed until 10% of your starting bid is more than the fixed price at which time the listing fee becomes 10% of your starting bid. This rewards people who sell their item since they'll only end up paying 10% of the sale price as normal but punishes people who list their items for too high or items that don't sell. For example if you listed a 1* mat for 10k cr (lol) your listing fee would be 1000cr which you would not get back when no one bid on your item.

Wed, 05/18/2011 - 09:35
#22
Senshi
Legacy Username
Ohhhh!

@eek5 - oh, well, that makes sense now. I haven't sold anything highly valuable because I still don't trust the environment. Makes it even easier to fix listing fees though if the percentage is -already- implemented, just get rid of that other calculation.

Wed, 05/18/2011 - 09:35
#23
Gigafreak
Legacy Username
eBay is able to afford free

eBay is able to afford free listings because they don't have to physically stock the items themselves, and they're not limited by time or labor to sell the items for you. Brick-and-mortar auction houses charge list fees in order to negate the risk of accepting an item to sell-- by accepting an item, they are potentially not accepting a different item that would sell better. Presumably the Haven auction house is modeled after these.

Still, 10% list prices and 10% auction house cuts are pretty harsh. In fact, as soon as you put the auction up you've already lost 10% crowns either way-- you lose them via list price if it doesn't sell and you lose them via the cut if it does.

Wed, 05/18/2011 - 09:47
#24
sparkywolf
Legacy Username
Senshi wrote: (And it seems

Senshi wrote: (And it seems like it's possible to delete a mail with an attachment not accepted? This is going to be a support nightmare, but I bet you already know that! It must already be flooding your requests. Worse are the people that -don't- request and simply quit in frustration because they believe the money is lost forever. Haven't tried it though... hopefully you -can't- delete mail with unaccepted attachments or else that will very soon be true. Even if the auctions stop using mail, deleting valuable goods as you clean your inbox is a bad thing.)

I am proof that this is possible. I admit it, I am the biggest idiot ever, I deleted the outbid email. The crowns are gone. There's no "Err, are you really sure you're that stupid?" prompt to tell you "Yo, stupid! You got unclaimed crowns in here!" The crowns are simply gone. There is no way to get them back.

Yes, it's a support nightmare. My support request is currently more than 12 hours outstanding. I had one answer from a GM asking for more information and now I'm just being ignored. If a new player got this response, well, they'd probably figure pretty close to what I'm figuring: the crowns are gone forever, I just got scammed and OOO appreciates my donation to the CrownSink.

This really should not be the way that money is handled from being outbid or having completed auctions. Just put the money in my pocket and an informational message.

Wed, 05/18/2011 - 10:15
#25
Metaknight's picture
Metaknight
The listing fees don't get

The listing fees don't get refunded if I fail to sell?!?! Oh this is not good. I sold some stuff in bulk quantities that no one may want. :(

Wed, 05/18/2011 - 11:25
#26
83244genesis
Legacy Username
Ended Auctions

For some reason the auctions that I have bid in (whether I won or lost) keep piling up after they have ended. Do they delete themselves after 24 hours or is this going to be a problem?

Wed, 05/18/2011 - 11:30
#27
Leviathan
Legacy Username
I'd like a UV filter, and a

I'd like a UV filter, and a search order choice.

I want a ticky box for "show UV items only". With high-end gear unsellable, awesome-UV gear is the top of the market. If I could tick, "show Low/medium/high/etc UV or better only"? That would be even nicer.

I also want to be able to tick "list from largest lot of items down", or the reverse, or tick "lowest current bid per unit", or tick "lowest buyout price per item", when I search.

Wed, 05/18/2011 - 22:35
#28
Abhorsen55
Legacy Username
Bump for feedback and great justice

Glad to see the constructive comments. Reading the people who responded to my post, I agree with a lot of the points.

Just wanted to put this back out there in case anyone has had any other ideas but didn't see the post in the influx of rage posts.

:)

Study for finals gogo!

Wed, 05/18/2011 - 22:40
#29
Abhorsen55
Legacy Username
Thanks laggy internet for double post..

I guess I'll take this post to point out things I especially liked::

Lowering listing price cost (maybe static per stars, and different for weapons and materials?)

Refund listing price when item is sold or expires, lower sales tax to ~<=5%.

Don't get mail for outbids. Chat message + instant reimbursement. If the people are offline, I see how this could be a problem. Maybe give them a red text as soon as they login telling them what they were outbid on.

There were a few more but I forgot! Keep the input coming as we learn more about how to use it (I constantly see 10+ people on a given haven standing there twiddling their thumbs in front of it)

Also, what gives with the inordinately high recipe prices? Seems silly, imo.

Wed, 05/18/2011 - 22:47
#30
Smarfle
Legacy Username
From Planet's feedback >Only

From Planet's feedback
>Only mail someone when they win an auction or their auction is completed, when you are outbid you should just be instantly refunded and given a chat message

There may be situations where I do want notification that's not lost through chat-spam, such as with big-ticket items. No one cares if your 8 cr bid for a green shard missed the mark, but that rare UV item might not roll around the auction again anytime soon. Instead, it may be better to implement a radio button that selects either option (ie. notification when outbid/not) when you do place a bid.

Wed, 05/18/2011 - 23:00
#31
Abhorsen55
Legacy Username
One more thing I thought of:

Make the column titles clickable so we can sort by that information even after our search filter and primary sort function in the top right - a kind of secondary sort to make browsing even easier.

Thu, 05/19/2011 - 01:38
#32
Raul
Has anyone brought up that we

Has anyone brought up that we can't remove old auctions from the list yet? I hate this. I have OCD and it extremely bothers me.

Thu, 05/19/2011 - 01:42
#33
Mohandar's picture
Mohandar
More to the point, it's

More to the point, it's causing a lag spike every time I click on the My Bids tab. I like Smarfle's idea- have a radio button where the default is notify via chat only when you are outbid, but you can set it to mail notify (in either case crowns are still automatically refunded)

Thu, 05/19/2011 - 01:50
#34
Raul
Has anyone brought up that we

Has anyone brought up that we can't remove old auctions from the list yet? I hate this. I have OCD and it extremely bothers me.

Thu, 05/19/2011 - 01:50
#35
PSApprentice
Legacy Username
A few thoughts

Overall I'm very pleased with the auction house. Just a few thoughts on how to make it even better:

  • I would like some way in the auction house of indicating that I want to buy something. I have a large collection of learned recipes that I previously used to craft anything on demand. Right now (unless I wander back into the trade channel) I have no way of knowing if there are items that people want to buy, but that aren't currently listed or aren't listed at the right prices. Being able to browse finished auctions would also help here, since it would show me if Swiftstrike is consistently sold for its "buy now" price, but would still not be quite as good as someone posting an intent to buy.
  • More facets for search. I'd like to see options to search/sort by UV and alphabetical sort of results, but it would also be very helpful to do secondary search -- say by stars, then by time remaining or bid. Or at the very least, put something sane in as the default secondary search. Right now if you sort by stars, it'll be separated only by stars and jumbled with respect to every other category listed -- items of the same type, time remaining, and bid price will be separated.
  • Intelligent bidding. When an auction is at 500 and I'm willing to pay 15,000 but want to start a run, I don't want to have to go straight to 15,000 to have the best chance of getting the item. This should work like eBay: my bid will only go as high as it needs to to beat the next highest bid, but will update if someone else bids between the price when I bid and the price I'm willing to pay.
Thu, 05/19/2011 - 04:34
#36
Abhorsen55
Legacy Username
Reposted for people interested in this thread:

(Not entirely AH, but related in that AH is mostly materials) However, I _completely completely completely utterly completely_ agree that the game needs a better materials-sink. I would love it if we could reroll transmutations on the same item using ONLY materials for the chance at a different/better/some kind of UV. This would both make UV's more obtainable and make a huge material sink, so material prices don't plummet further and further.

Please take note of this, someone in position of power (@Eurydice), a materials sink would be amazing :)

Also cakes, to your (1) (he said something about AH being too risky because of listing price fee), it sucks, but it's a crown sink. Don't overprice your items, be smart, and hopefully they'll sell. Though I think that the listing fee should be reduced, and rather just keep the sales fee higher (since then we don't have to pay dearly for a floundering materials economy nearly as much as losing 10% listing fee)

Or, alternatively, set a very low initial bid price so that it's not as risky. And the item will get bidded up to ~~where it's worth, given the current demand, and set a reasonable buyout price (competetive with what's already there). But for this to work properly, we'd need to get rid of the listing minimum, and have it solely a percent.

So, my idea: Either reduce listing price or get rid of minimum listing price.

Cheers.

Thu, 05/19/2011 - 16:08
#37
Gyre-Of-Guile's picture
Gyre-Of-Guile
Developer
feedback

[non-official response from an official dev]

  • The listing fee is designed to prevent "junk auctions".

    A junk auction is stuff that nobody wants, or something listed for a ridiculous price. Stuff should be listed to sell, not listed for 10 million crowns in the hope that someone accidentally bids on it. That's why the listing price isn't refunded when the item doesn't sell.

    Perhaps we do need to rework the listing formula so that it's easier to list thinks like shards without having to post a listing fee that's much higher than the value of the items.

    Incidentally we have code in place to "push back" the end times of auctions if there is server downtime. If you list an item for 4 hours right before we take the game down for 2 hours of maintenance, you'll find that the auction will still continue on for 4 hours of game time.

  • The suggested sort options seem reasonable. Sorting by "lot size" and changing the price sorts to factor in lot size will both be considered.
  • For the OCD types, I'm not sure allowing you to "stop watching" an auction is worth adding the extra button. It will increase complexity for the non-OCD types. Can't you just ignore them?
  • ended/cancelled auctions will disappear from your lists 1 day after their original end time.
  • searching for ended auctions: I agree that this would be great for gauging market prices for items before listing them. See the note above about increasing complexity. Perhaps we can do something smart-n-sexy that would automatically show completed auctions for an item when you are configuring a new listing.... although that wouldn't help if you're deciding whether to craft something in the first place... we'll think about this.
  • Finally, yes the mail system is a bit cumbersome for dealing with lots of auction mail. However I think that for the short term we're just going to have to deal with it. We have some thoughts on making this better, but right now our priority is making fun new gameplay features, so we'll have to circle back later on for the larger auction house refinements.
  • Thu, 05/19/2011 - 16:42
    #38
    Coatl's picture
    Coatl
    The addition of the auction

    The addition of the auction house is a GOOD thing. I think most of us can agree on that. It could use some improvement, perhaps the refunding of your crowns for an item not selling. This feature would be completely unnecessary, however, if they would put in a "Request" option in the AH that would request an item that hasn't been put for auction in AH. What that would do is allow sellers to see which items are in great demand before blindly putting an item to sell. This, I believe, will benefit everyone. The buyers, the sellers, etc.

    Thu, 05/19/2011 - 18:32
    #39
    Green-Lantern
    Why do we have to click

    Why do we have to click accept when we get outbid? The crowns should automatically be refunded.

    Thu, 05/19/2011 - 19:09
    #40
    Senshi
    Legacy Username
    @DeckardCain

    Why do we have to click accept when we get outbid? The crowns should automatically be refunded.
    Yes, but the mail system already includes a coded way to deliver items and crowns that was hooked into rather than writing a new system, and:

    wtfwtf_ok wrote:

    Finally, yes the mail system is a bit cumbersome for dealing with lots of auction mail. However I think that for the short term we're just going to have to deal with it. We have some thoughts on making this better, but right now our priority is making fun new gameplay features, so we'll have to circle back later on for the larger auction house refinements.

    I'll take more gameplay please! :) (For now. If auction house hasn't been looked at again in six months, I'm going to fear it's going to be on the back burner forever.)

    Also, thanks for the informative response, wtfwtf_ok.

    Thu, 05/19/2011 - 19:21
    #41
    Leviathan
    Legacy Username
    "However, I _completely

    "However, I _completely completely completely utterly completely_ agree that the game needs a better materials-sink. I would love it if we could reroll transmutations on the same item using ONLY materials for the chance at a different/better/some kind of UV. This would both make UV's more obtainable and make a huge material sink, so material prices don't plummet further and further."

    Man, do I have a suggestion for this.

    Thu, 05/19/2011 - 20:18
    #42
    Eeks's picture
    Eeks
    After using the AH for a day,

    After using the AH for a day, I think having your auctions split into two separate tabs with one having completed auctions and the other having current auctions would be helpful. I would also like to see the ability to sort these two tabs by not just end time but alphabetical, stars, bid price, buyout etc. so you can quickly see how many of each item you have listed.

    In the future, if the mail system is eliminated from the equation, I would like to see the ability to relist auctions that end without bidders instead of having to receive the item and then starting a new one. This is a minor detail but would be welcome.

    The update today was nice. Sorting by UV is a welcome addition but I would still like to see the actual UV listed under the item rather than having to hover. Also, I think that sorting by UV should actually sort by max to low in descendiing order and not just placing all the UVs before non UVs

    Fri, 05/20/2011 - 10:02
    #43
    Mohandar's picture
    Mohandar
    The house cut of 10% is too

    The house cut of 10% is too large- why isn't it 2% like with CE trades? The listing fee is completely reasonable though, it prevents people from tossing up junk auctions (since it gets refunded if you make a sale).

    That said, it is tolerable- if you make a sale, you are getting crowns for materials that you would otherwise not use. If that is the purpose, then I guess I can understand wanting to prevent buy-resale. I think that is part of the game though- and it still happens regardless of the 10% tax.

    Fri, 05/20/2011 - 10:06
    #44
    Abhorsen55
    Legacy Username
    Quote: "Also, I think that

    Quote: "Also, I think that sorting by UV should actually sort by max to low in descendiing order and not just placing all the UVs before non UVs"

    I'm pretty sure this is what it does.

    Fri, 05/20/2011 - 10:28
    #45
    Wire
    Legacy Username
    The listing cost should be

    The listing cost should be relative to the listing price, not the star value. Selling low star mats right now is untenable.

    Fri, 05/20/2011 - 10:42
    #46
    Eeks's picture
    Eeks
    @abhorsen55: No it doesn't.

    @abhorsen55: No it doesn't. Go search for haze bombs and sort by variants. All it does is put all the variants before the non variants.

    gremlin low
    undead vhigh
    gremlin low
    construct med
    undead low
    gremlin med
    fiend low
    fiend med
    slime med
    fiend med

    It isn't sorting max to low or even by UV type or anything other than UV or non-UV.

    Fri, 05/20/2011 - 10:57
    #47
    culture
    Legacy Username
    I agree, trying to find VHigh

    I agree, trying to find VHigh Haze Bombs among the sea of Lows is rather cumbersome. Either suggestion would alleviate the issue: UV description in the list or sort by UV strength.

    Fri, 05/20/2011 - 11:05
    #48
    Abhorsen55
    Legacy Username
    Oh

    Earlier I just looked at the first page of all UVs, and I got a UV max, then two meds, then a few lows, so that's just what I assumed :P.

    I stand corrected!

    On that note, I also think it should sort it by UV level :)

    But put "number of UVs" before that, if it really is possible to get more than one..

    Fri, 05/20/2011 - 11:30
    #49
    Gyre-Of-Guile's picture
    Gyre-Of-Guile
    Developer
    returning bids instantly

    I'm sympathetic to this problem.

    How about a quick change whereby if you're online you just get a chat message about being outbid and the crowns are instantly returned, rather than having to get it out of the email?

    (Other auction actions would still be in email)

    I'm just worried a little bit that folks will miss the message if it's just chat. Thoughts?

    Fri, 05/20/2011 - 11:37
    #50
    Icee's picture
    Icee
    Options?

    I'm not sure how practical it is, but it would be nice to have the option to get the outbid notice in either chat or mail. I'd personally prefer having it in chat, but others may be in more talkative guilds, or listen to /1 and /2 and thus be likely to miss the chat message.

    • 1
    • 2
    • next ›
    • last »
    Powered by Drupal, an open source content management system