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Technical Issues

Where you ask for assistance in installing or running the game client.

SK on HP Pavilion dv6 - not working?!

Submitted by Ladyfreya on Sun, 02/05/2012 - 05:47
in
  • Technical Issues

By my reckoning, which could be wrong, my girlfriends laptop is more than capable of running Spiral Knights. However, I cannot get it to do so =(

Computer:

64 bit, 4 gb ram, Intel Core i5-2410M 2,3 ghz

Graphics:

Radeon HD 6490M, with 512 ram

It also has something I don't know what is, Mobile Intel HD Graphics - which seems to be the active graphics driver.

The computer as such is way stronger than my old desktop, which runs SK without problems of any kind.

Please help? =)

  • 7 comments

HELP!!! server DOWN?

Submitted by Tachisabaki on Sun, 02/05/2012 - 02:43
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  • Technical Issues

While i logged in it says "Either there is a temporary network outage or the server is not yet full operational. please wait a moment before re-connecting." that it says what is that all about? help me please?...

  • 1 comment

Downloaded Game, But it won't start. ERROR!

Submitted by Whizdom on Sun, 02/05/2012 - 02:02
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  • Technical Issues

We were unable to initialize the game's graphical display. Please take the following steps to ensure compatibility:

-Visit the technical support forum for up-to-date information and suggestions.

-Make sure your system satisfies the game's minimum requirements.

-Update your video drivers.

-Ensure that hardware video acceleration is fully enabled.

If you have followed these steps and still see this message when you attempt to start the game, please submit a bug report to help us investigate the issue.

My DXDIAG information :

------------------
System Information

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Crash upon login into Haven; game not displaying properly?

Submitted by Saharaan on Sun, 02/05/2012 - 00:37
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  • Technical Issues

I'm not certain what caused this, but after logging off near the alchemizer in the bazaar, I'm unable to log in to the game without crashing. The first time I logged in with this issue, I was shown a house in the bazaar, not my character, and there was nobody else to be seen. Once I tried to move, my game crashed. I logged in and saw the house again, and thought maybe if I got into a PVP match I'd be fine.

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Problem with Buying Crystal Energy

Submitted by Sgtbaconator on Sat, 02/04/2012 - 19:30
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  • Technical Issues

Earlier today I purchased 750 Crystal Energy. Well, attempted to, anyway.The problem is, I never got the 750 CE. However, I still got charged the $2.45. Since I already tried sending Support a message about it, is there nothing else I can do?
Any help is appreciated.

  • 2 comments

S.O.S

Submitted by Qboq on Sat, 02/04/2012 - 13:19
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  • Technical Issues

I cant convert my non-steam account to a steam one because a ''unexcepted problem on the server''
Does anyone know how to fix this?

all my ce was gone

Submitted by Nukebombman on Sat, 02/04/2012 - 06:21
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  • Technical Issues

ok im wondering did this ever happen to you i had 4kce this morning when i came back online in the evening i had 0ce can someone help me

  • 8 comments

Does anyone have a solution to OPTIPLEX GX520 Freezing

Submitted by Commanderpatch on Fri, 02/03/2012 - 23:04
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  • Technical Issues

hi guys i have an OPTIPLEX GX520, and it keeps freezing whilst i play sprial knights. i read other topics where other people had the same issue but is resolved it by buying a new graphic card which i am not interested in. can anyone help?

  • 1 comment

conhost.exe?

Submitted by Elmaton on Fri, 02/03/2012 - 22:30
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  • Technical Issues

After desperately trying to find the cause of my persistent lag in Spiral Knights I came across something in the Task Manager that I have never seen until today. It is called conhost.exe. It only starts up when I start spiral knights, but I don't think it ever did that before today. I have researched conhost.exe and it seems to be a legitimate thing as long as it is located in the system32 folder, while potentially being a virus elsewhere. Does anyone know if this process is normal when running spiral knights? Thanks.

  • 4 comments

Constant Client Crash

Submitted by Redfevrier on Thu, 02/02/2012 - 17:09
in
  • Technical Issues

For the past few weeks I've been having a serious problem with the client. Whenever I do lockdown, or sometimes even on a run, the game will freeze and crash. It's not a connection thing because even if I go where the wireless is the strongest it continually freezes and crashes. Once it's happened the first time the amount of play between freeze/crash becomes less and less. Most of the time, once the game force quits itself, I get a message saying that there was an error while the liblwjgl.jnilib pluggin was running.

  • 4 comments
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