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Technical Issues

Where you ask for assistance in installing or running the game client.

Long time problem with game crashing

Submitted by Legobuild on Wed, 12/03/2014 - 08:17
in
  • Technical Issues

For a long time now, I have had a problem with the game crashing. It happens randomly, but only when I am in a level depth, not the haven, lockdown, waiting room etc. only when doing levels... And there are times I can make it all the way through. The SK window simply closes as if I clicked the X button up top. Once my game crashes, when I try to relaunch the game through steam it comes up to the login screen and then quickly freezes. If I am fast enough and uncheck the auto log in box nothing freezes. If I click around while it is frozen an error comes up with Java.

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settings/options location

Submitted by Zero-Alveiin on Mon, 12/01/2014 - 10:10
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  • Technical Issues

i have windows XP i found this site

http://wiki.spiralknights.com/User:LobsterHime/Performance_tweaking_FAQ

which says that spiral knights settings should be stored here

Windows XP/2000 Web Client - C:\Documents and Settings\\Application Data\LocalLow\spiral

i dont have this folder

i checked every folder after documents and settings for app data folder which would have local or anything but no there is none

so my question is where are spiral knights settings/options stored

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Can't connect to servers when launching the game from steam.

Submitted by Sourapple on Sun, 11/30/2014 - 19:51
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  • Technical Issues

Title Says it all really. I can't log in, it says, "Either there is a temporary network outage or the server is not yet fully operational. Please wait a moment before reconnecting." I tried restarting steam and my computer, uninstalled and reinstalled, and checked firewall and java.

Moving a single knight to new account

Submitted by Yvanblo on Sat, 11/29/2014 - 18:34
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  • Technical Issues

Hello there OOO. I have two daughters, and when I started their knights, they were on the same computer. I have since gotten another computer so they each have one. Both knights are currently on the same steam account, and I would like to move one of them to another steam account. Is this possible? Please say yes! They enjoy playing, but they are not able to use their own knight on their own computer.

Thank you for your consideration.

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Why are there error messages in log files if the game is fine?

Submitted by Deleted-Knight on Sat, 11/29/2014 - 13:36
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  • Technical Issues

The game runs as far as I know, but out of curiosity I opened projectx.log. What I found was pretty shocking.

1. There are "java.lang.Exception" messages which is definitely not an indicator of a stable program.
2. There are also multiple "warning" messages about "missing translation messages" and "frame index went negative". Those also sound like bad things.
3. There are various instances of "update outgoing message throttle" where the throttling varies between 45 msg/s to 15 msg/s. The rates differ by a factor of three. Is that not suppose to affect game play?

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Steam problem? Application has failed to launch

Submitted by Brolosophy on Thu, 11/27/2014 - 13:19
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  • Technical Issues

Hello!

I wanted to play Spiral Knights after ignoring it for awhile due to studies, I started and updated the game on Steam, but ended up with this after the game tried to launch. I have updated Java and uninstalled Spiral Knights and installed it again, but that did not work.

http://gyazo.com/889d6487d7ce9caac2402c1c17d1e896

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2 things

Submitted by Ghostshryne on Wed, 11/26/2014 - 15:14
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  • Technical Issues

I was playing 'build to destroy!' and when ive finished it, i didnt won the mission reward neither said i did the mission!
I can prove i did it because i have the "artifact" that you get in the end of the mission
Plz can i have a feedback?

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Spiral Knight Login

Submitted by Xahria on Sat, 11/22/2014 - 03:27
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  • Technical Issues

It's been about 5 times today. I am playing the game then I get DCed, right. I then try to log back in then it keeps saying Failed to Connect to server. Every time I login the client freezes for a few seconds then says it Failed to connect to server. No matter how many times I reopen the program it takes forever to get back into game. Now I have wasted 2+ hours of game time trying to achieve dauntless delver when suddenly this problem started again.
I am so pissed off right now. Is there anyway to stop The Client from freezing? or stop this loop from happening?

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Blank Screen After Knight Select (Resolved)

Submitted by Black-Sphere on Thu, 11/20/2014 - 23:52
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  • Technical Issues

So, I decided to play Spiral Knights again. I start it up, get to the Knight select screen, click on my knight an.. a black screen. I could still move my cursor, so it wasn't frozen. I proceeded to wait a few minutes, then pressed Esc, and I pressed "Return to Haven". Starts loading haven, I can play again. Next day, I try launch, it is a bglack screen after the Steam auto-login. I decide to reinstall it. Then it works fine. I go to the restroom, then I am auto disconnected.. log back in and.. BAM! First problem. Only this time, it doesn't load Haven over 0%.

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Weapon downgraded?

Submitted by Pokermint on Mon, 11/17/2014 - 09:39
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  • Technical Issues

I havent log on for a long time but Im pretty sure I had an Acheron back then yet my Arsenal says otherwise (Am only seeing a Silent Nightblade).
Acheron was my very first Sword I invested in the game 3 years ago, and to my dismay-Title.

Any possible solution besides sending a Dead-Support Ticket System?

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